PanagiotisCharalampous
12 Jun 2024, 05:48

RE: RE: Shifting levels on Stop order

pontus.engstrom87 said: 

Thank you for your reply! 

I understand slippage and how that effects my entrylevel. But my problem is that my Stop-loss level shifts aswell.

 

PanagiotisCharalampous said: 

Hi there,

It's called slippage :)

https://www.investopedia.com/terms/s/slippage.asp

Best regards,

Panagiotis

 

This is by design. Stop losses are set at a relative instance from the entry price.

PanagiotisCharalampous
12 Jun 2024, 05:46

RE: My ctrader freeze when i'm using my cbot

scottylace said: 

Freezing issue still remains 😢

Hi there,

The issue has not been resolved yet.

Best regards,

Panagiotis

PanagiotisCharalampous
11 Jun 2024, 09:57

Hi there,

Thanks for reporting this issue. We will investigate and resolve in an upcoming update.

Best regards,

Panagiotis

PanagiotisCharalampous
11 Jun 2024, 09:57

Hi there,

Any specific steps we can follow to reproduce this behavior?

Best regards,

Panagiotis

PanagiotisCharalampous
11 Jun 2024, 05:51

Hi there,

Historical data are provided by brokers. Please talk to your broker about this.

Best regards,

Panagiotis

PanagiotisCharalampous
11 Jun 2024, 05:49

Hi there,

Please be more specific about the issue. Share some screenshots or videos that will help us visualize what you are looking at.

Best regards,

Panagiotis

PanagiotisCharalampous
11 Jun 2024, 05:45

RE: RE: Switch accounts: data not being updated

ncel01 said: 

PanagiotisCharalampous said: 

Hi ncel01,

Any chance you can record a video of this behavior?

Best regards,

Panagiotis

Hi Panagiotis,

There you go: https://drive.google.com/file/d/1b8uKfgurh1nTsKRMS2UYw5hT5AxqrnBt/view?usp=drive_link

Please note that this is not the rule but the exception.
Some kind of glitch but still an issue.
 

Hi ncel01,

Thank you. Can you please also send us some troubleshooting information by tapping seven times on the logo inside the main menu?

Best regards,

Panagiotis

PanagiotisCharalampous
11 Jun 2024, 05:06 ( Updated at: 11 Jun 2024, 05:09 )

Hi there,

In order for somebody to help you, you need to share your cBot code and exact steps to reproduce the problem (parameters, dates etc). Let us know where you expected trades to be placed and why.

Best regards,

Panagiotis

PanagiotisCharalampous
11 Jun 2024, 05:00

Hi there,

Which exact tool are you referring to?

Best regards,

Panagiotis

PanagiotisCharalampous
11 Jun 2024, 04:58

RE: RE: RE: RE: RE: RE: allow Algos to start cBots

driftingprogrammer said: 

PanagiotisCharalampous said: 

driftingprogrammer said: 

PanagiotisCharalampous said: 

driftingprogrammer said: 

PanagiotisCharalampous said: 

Hi there,

Documentation for this feature will be added soon.

Best regards,

Panagiotis

Hi,

I am desperately wanting to use this feature to stop my purchased cbots before close of market and restarting them after few hours to escape the couple of hours when the spread is too high.

Is the API that enables a cbot to start stop other cbots documented in the API documentation. Please let us know so we can start using this feature.

 

Thanks in advance.

Here is a short example on how to start a cBot

            var robot = ChartRobots.Add("Sample Break Even", "", 1,1);                  robot.Start();

Best regards,

Panagiotis

Hi Panagiotis,

I understand this API will enable me to add and start cBot to the chart that this particular cBot (starter cBot) is on. Does that mean that now multiple cBots can run on the same chart. Using cTrader Desktop I can never add more than one cBot on a particular chart, so can you please shed some light on this new thing, running multiple cBots on the same chart.

Is there a way to access Robots that are running on other currency pairs and hence their saperate charts but within this particular instance of cTrader and also on this same account (I am running everything locally with synchronisation with cloud turned off).

 

Please let me know,

Cheers.

Hi there,

Using cTrader Desktop I can never add more than one cBot on a particular chart, so can you please shed some light on this new thing, running multiple cBots on the same chart.

This was always possible in the Trade section

Is there a way to access Robots that are running on other currency pairs and hence their saperate charts but within this particular instance of cTrader and also on this same account (I am running everything locally with synchronisation with cloud turned off).

You can access all charts and manage cBots on them using a plug in.

Best regards,

Panagiotis

 

Hi Panagiotis,

Are you saying this can be accomplished by writing a plug-in, or are you saying there is a plug-in available that can do this. Please let me know.

 

Thanks.

Hi there,

I say that this can be accomplished by writing a plug-in. Plug-ins have access to all charts.

Best regards

Panagiotis, 

PanagiotisCharalampous
11 Jun 2024, 04:57

Hi there,

We do not have an ETA at the moment unfortunately.

Best regards,

Panagiotis

PanagiotisCharalampous
11 Jun 2024, 04:56

RE: RE: FIX API Not Working. Requesting help.

azapmodz said: 

@PanagiotisCharalampous You're the community manager. You respond to almost every post in here. But when i approach with a more complicated matter you all of a sudden stop doing your job. Do your job and either help me or forward this to someone who might be familiar with this issue and can help me out. If you can only help people with questions ChatGPT can already answer then what's even the point in employing you.

Hi there,

I respond to questions related to the product. I am not an expert on every third party product built on cTrader or with related technologies and I do not have answers to every possible question.

Also it is not nice to disrespect people like just because you do not get help for your own question. Please consider this as the last warning.

Best regards,

Panagiotis

PanagiotisCharalampous
11 Jun 2024, 04:52

Hi there,

It's called slippage :)

https://www.investopedia.com/terms/s/slippage.asp

Best regards,

Panagiotis

PanagiotisCharalampous
11 Jun 2024, 04:51

Hi there,

Do you still have this problem?

Best regards,

Panagiotis

PanagiotisCharalampous
10 Jun 2024, 07:04

RE: RE: RE: RE: allow Algos to start cBots

driftingprogrammer said: 

PanagiotisCharalampous said: 

driftingprogrammer said: 

PanagiotisCharalampous said: 

Hi there,

Documentation for this feature will be added soon.

Best regards,

Panagiotis

Hi,

I am desperately wanting to use this feature to stop my purchased cbots before close of market and restarting them after few hours to escape the couple of hours when the spread is too high.

Is the API that enables a cbot to start stop other cbots documented in the API documentation. Please let us know so we can start using this feature.

 

Thanks in advance.

Here is a short example on how to start a cBot

            var robot = ChartRobots.Add("Sample Break Even", "", 1,1);                  robot.Start();

Best regards,

Panagiotis

Hi Panagiotis,

I understand this API will enable me to add and start cBot to the chart that this particular cBot (starter cBot) is on. Does that mean that now multiple cBots can run on the same chart. Using cTrader Desktop I can never add more than one cBot on a particular chart, so can you please shed some light on this new thing, running multiple cBots on the same chart.

Is there a way to access Robots that are running on other currency pairs and hence their saperate charts but within this particular instance of cTrader and also on this same account (I am running everything locally with synchronisation with cloud turned off).

 

Please let me know,

Cheers.

Hi there,

Using cTrader Desktop I can never add more than one cBot on a particular chart, so can you please shed some light on this new thing, running multiple cBots on the same chart.

This was always possible in the Trade section

Is there a way to access Robots that are running on other currency pairs and hence their saperate charts but within this particular instance of cTrader and also on this same account (I am running everything locally with synchronisation with cloud turned off).

You can access all charts and manage cBots on them using a plug in.

Best regards,

Panagiotis

PanagiotisCharalampous
10 Jun 2024, 06:56

Hi there,

We have received the exception and the issue will be solved in an upcoming release.

Regarding the SL issue, we would need the cBot code and backtesting parameters in order to reproduce this and explain what happens.

Best regards,

Panagiotis

PanagiotisCharalampous
10 Jun 2024, 06:20

Hi there,

You should talk to your prop firm regarding this matter.

Best regards,

Panagiotis

PanagiotisCharalampous
10 Jun 2024, 06:17

Hi azapmodz,

Please stop spamming the forum. You have created a thread, if somebody can help you, they will. You don't need to create multiple threads and comment on irrelevant threads.

Best regards,

Panagiotis

PanagiotisCharalampous
10 Jun 2024, 06:06

RE: RE: Can not login cTrader for desktop

yahuimns said: 

PanagiotisCharalampous said: 

Hi there,

If the issue persists please send us some troubleshooting info and quote the link to this discussion.

Best Regards,

Panagiotis 

=======================

 

Can not login agin now.

By the way: my internet is OK.

 

 

Hi there,

Did you send us troubleshooting?

Best regards,

Panagiotis

PanagiotisCharalampous
10 Jun 2024, 06:04

RE: RE: How to get the volume of each bar drawn?

nata2792@gmail.com said: 

Spotware said: 

OnBar event happens when new bar is opened. At that moment MarketSeries collection already contains tick from new bar. It means that last bar is not formed and in general cases open = high = low = close and TickVolume equals 1. If you want to access last formed bar you need take previous one.

You need to change your code:

protected override void OnBar() {   var close = MarketSeries.Close.Last(1);   var high = MarketSeries.High.Last(1);   var low = MarketSeries.Low.Last(1);   var tickVolume = MarketSeries.TickVolume.Last(1);    ... }

 

So accessing the other previous bars' volumes is still not possible right? Only last bar? We still have to create arrays to store each bar volume like usual?

Hi there,

So accessing the other previous bars' volumes is still not possible right? Only last bar? We still have to create arrays to store each bar volume like usual?

This is not what the post says. Volume is available for all bars.

Best regards,