PanagiotisCharalampous
13 Jun 2024, 10:22

Hi there,

It's hard to give definite answers in such vague descriptions. In principle if the code is the same, there should not be any difference. cTrader does not do anything special. It just executes your code.

Best regards,

Panagiotis

PanagiotisCharalampous
13 Jun 2024, 10:17

Hi there,

Do you have open positions?

Best regards,

Panagiotis

PanagiotisCharalampous
13 Jun 2024, 05:42

Hi there,

Please provide a better description of your request.

Best regards,

Panagiotis

PanagiotisCharalampous
13 Jun 2024, 05:39 ( Updated at: 13 Jun 2024, 05:41 )

Hi there,

Execution is handled by your broker. You should talk to your broker regarding this issue.

Best regards,

Panagiotis

PanagiotisCharalampous
13 Jun 2024, 05:38

Hi there,

Your description is not clear. Can you please share some screenshots/videos that will help us understand what you are looking at?

Best regards,

Panagiotis

PanagiotisCharalampous
13 Jun 2024, 05:36

Hi there,

Another solution would be to create a new indicator referencing all others that would serve only the purpose of text printing. In this indicator, you can create a unified text message and print it.

Best regards,

Panagiotis

PanagiotisCharalampous
13 Jun 2024, 05:32

Hi there,

You can find them in the Settings section

Best regards,

Panagiotis

PanagiotisCharalampous
13 Jun 2024, 05:29

Hi Clark,

It works fine for me so it looks like a local issue. Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis
 

PanagiotisCharalampous
12 Jun 2024, 09:01

Hi Eric,

This was implement after several user requests. If you have so much temporary data, it's probably because you are writing too much information in the logs. In this case, try to optimize your log usage.

Best regards,

Panagiotis

PanagiotisCharalampous
12 Jun 2024, 08:27

RE: RE: Issue Closing positions from an Indicator

jim.tollan said: 

PanagiotisCharalampous said: 

Hi Jim,

I tried this and works fine for me. Can you please provide more information demonstrating what you report e.g. screenshots, videos, logs etc?

Best regards,

Panagiotis

Sure, when I click (for example), the Green button to close the longs, I get the messagebox window poping up, which is as expected. However, the action on closing the Position(s) doesn't appear to be working.

Action trail:

Then:

 

The log reports the following error:

From previous experiences, this can sometimes indicate that an action is being attempted across different threads (UI and worker). I can't say for sure what this might be the issue or not. All I can say is that it's consistent across a number of different charts/forex pairs. Would be great to figure this out as it's part of a larger piece using this type of approach.

Thanks again

jim

btw - I'm using the Raw Trader version of the software, but the smae thing still occurs on v4.8.30

Hi Jim,

This option is only available in cTrader v5.0.

Best regards,

Panagiotis

PanagiotisCharalampous
12 Jun 2024, 08:24

Hi there,

Please use the topic below for suggestions.

https://ctrader.com/forum/suggestions

Best regards,

Panagiotis

PanagiotisCharalampous
12 Jun 2024, 06:23

Hi there,

Thank you for reporting this issue. Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis
 

PanagiotisCharalampous
12 Jun 2024, 06:21

Hi there,

Why don't you use backtesting to test your cBots?

Best regards,

Panagiotis

PanagiotisCharalampous
12 Jun 2024, 06:19

Hi there,

Please provide us with the complete cBot code so that we can check.

Best regards,

Panagiotis

PanagiotisCharalampous
12 Jun 2024, 06:19

Hi there,

Please provide us with the complete cBot code so that we can check.

Best regards,

Panagiotis

PanagiotisCharalampous
12 Jun 2024, 06:16

Hi there,

You don't seem to use the SL and TP in your ExecuteMarketOrder method

  ExecuteMarketOrder(TradeType.Buy, SymbolName, VolumeInUnits, label);

You need to pass them as parameters.

Best regards,

Panagiotis

PanagiotisCharalampous
12 Jun 2024, 06:14

Hi Jim,

I tried this and works fine for me. Can you please provide more information demonstrating what you report e.g. screenshots, videos, logs etc?

Best regards,

Panagiotis

PanagiotisCharalampous
12 Jun 2024, 06:09

RE: RE: RE: RE: Switch accounts: data not being updated

ncel01 said: 

PanagiotisCharalampous said: 

ncel01 said: 

PanagiotisCharalampous said: 

Hi ncel01,

Any chance you can record a video of this behavior?

Best regards,

Panagiotis

Hi Panagiotis,

There you go: https://drive.google.com/file/d/1b8uKfgurh1nTsKRMS2UYw5hT5AxqrnBt/view?usp=drive_link

Please note that this is not the rule but the exception.
Some kind of glitch but still an issue.
 

Hi ncel01,

Thank you. Can you please also send us some troubleshooting information by tapping seven times on the logo inside the main menu?

Best regards,

Panagiotis

Yes, sure.

Better to do it at the moment this happens again, right?

Yes, we need to understand what happens at that moment

PanagiotisCharalampous
12 Jun 2024, 06:08

RE: RE: RE: RE: Can not login cTrader for desktop

yahuimns said: 

PanagiotisCharalampous said: 

yahuimns said: 

PanagiotisCharalampous said: 

Hi there,

If the issue persists please send us some troubleshooting info and quote the link to this discussion.

Best Regards,

Panagiotis 

=======================

 

Can not login agin now.

By the way: my internet is OK.

 

 

Hi there,

Did you send us troubleshooting?

Best regards,

Panagiotis

Hi

How to get the troubleshooting?

Check the link in my first reply

PanagiotisCharalampous
12 Jun 2024, 05:51

Hi there,

The message means that you do not have enough funds to cover the margin required to open this position. Your account's leverage is not enough.

Best regards,

Panagiotis