PanagiotisCharalampous
03 Jun 2024, 07:14

Hi there,

Unfortunately this is an OS restriction, there is not much we can do about this at the moment.

Best regards,

Panagiotis

PanagiotisCharalampous
03 Jun 2024, 05:43

Hi there,

You should talk to your broker about such issues.

Best regards,

Panagiotis

PanagiotisCharalampous
03 Jun 2024, 05:25

Hi there,

Execution is handled by your broker. You should talk to them first.

Best regards,

Panagiotis

PanagiotisCharalampous
03 Jun 2024, 05:24

RE: RE: meu ctrader não esta abrindo no |Pc porque

wesleylopes04 said: 

PanagiotisCharalampous said: 

O MEU TAMBEM PAROU DE FUNCIONAR NA SEXTA E NAO FUNCIONOU MAIS.

Join us on Telegram

 

Hi there,

This is a four years old thread. Please report your issue on a separate thread and provide some more information.

Best regards,

Panagiotis

PanagiotisCharalampous
03 Jun 2024, 05:19

Hi there,

This is a knows issue and we are working on a solution. In the meanwhile, you can try giving full access permissions to your cBot.

Best regards,

Panagiotis

PanagiotisCharalampous
03 Jun 2024, 05:18

Hi there,

Stop losses are market orders therefore you can invent any trigger rule you want. They can trigger at the opposite price but the execution will take place the the current market price. On the other hand, a limit order is executed at the requested price or better. So you cannot just trigger it whenever you want.

Best regards,

Panagiotis

PanagiotisCharalampous
03 Jun 2024, 05:18

Hi there,

Stop losses are market orders therefore you can invent any trigger rule you want. They can trigger at the opposite price but the execution will take place the the current market price. On the other hand, a limit order is executed at the requested price or better. So you cannot just trigger it whenever you want.

Best regards,

Panagiotis

PanagiotisCharalampous
03 Jun 2024, 05:13

Hi there,

This service is only available to brokers that have subscribed to it. Talk to your broker about this.

Best regards,

Panagiotis

PanagiotisCharalampous
02 Jun 2024, 11:43

Hi there,

You should contact your broker regarding this matter.

Best regards, 

Panagiotis

PanagiotisCharalampous
02 Jun 2024, 11:38

Hi there,

cTrader does not send such information to the server.

Best regards,

Panagiotis

PanagiotisCharalampous
02 Jun 2024, 11:27

Hi there,

No there is no such option at the moment.

Best regards,

Panagiotis

PanagiotisCharalampous
02 Jun 2024, 11:25

Hi there,

You cannot login into a widget by design.

Best regards,

Panagiotis

PanagiotisCharalampous
02 Jun 2024, 11:22

Hi there,

It would be more helpful if you could share with us cBot code and steps to reproduce the problem.

Best regards,

Panagiotis

PanagiotisCharalampous
02 Jun 2024, 11:20

Hi there,

Can you share a screenshot showing that the button is missing?

Best regards,

Panagiotis

PanagiotisCharalampous
02 Jun 2024, 11:16

Hi there,

This feature is only available on cross broker cTrader at the moment. Broker applications have not been updated yet.

Best regards,

Panagiotis

PanagiotisCharalampous
31 May 2024, 12:00

Hi there, 

Yes it has been removed permanently.

Best regards,

Panagiotis

PanagiotisCharalampous
31 May 2024, 11:59

Hi there,

No there is no such feature on the mobile application.

Best regards,

Panagiotis

PanagiotisCharalampous
31 May 2024, 11:56

Hi all,

Internet access is not allowed in cloud execution. You can find information about the mobile cloud execution in the link below

https://help.ctrader.com/ctrader-algo/mobile-algo/

Best regards,

Panagiotis

PanagiotisCharalampous
31 May 2024, 11:54

RE: How’s your experience with the cTrader Platform?

iworkwithbuilderall said: 

my ctrader web is showing blank. whats going on?

i can't trade since morning

Hi there,

This issue should have been resolved now. Please clear your cache (Ctrl+Shift+R for Windows, Shift+R for Mac) and try again.

Best regards,

Panagiotis

PanagiotisCharalampous
31 May 2024, 11:53

Hi all,

This issue should have been resolved now. Please clear your cache (Ctrl+Shift+R for Windows, Shift+R for Mac) and try again.

Best regards,

Panagiotis