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PanagiotisCharalampous
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PanagiotisCharalampous
15 Sep 2024, 05:35

RE: RE: A simple Indicator needs Full Access

aazimi3731 said: 

PanagiotisCharalampous said: 

Hi there,

I have set AccessRights to none and I have no problem. Can you record a video demonstrating what you are doing?

Best regards,

Panagiotis

Hi.

How can I send you the video?
This message area accepts only a URL.
Can I put it in a telegram message?

Thank you.

Regards.

Hi,

Send it to community@ctrader.com.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
15 Sep 2024, 05:34

RE: RE: RE: RE: Lost profit when closing

rob.p.marshall said: 

PanagiotisCharalampous said: 

rob.p.marshall said: 

PanagiotisCharalampous said: 

Hi Rob,

I don't see anything weird in the screenshots. The commissions are applied on each deal, therefore in Positions tab you will only see the opening deal's commission. The rest of the commissions is applied on closing the position. Nevertheless, the entire commission amount. See screenshot below

Regarding your screenshots, I cannot associate the deals to the positions since the entry prices are different. Therefore you are probably comparing different things.

Best regards,

Panagiotis

Please refer to my charts above. I agree that at present the Positions TAB commission of 446.93 is a commission attributed to the purchase side of the open position. The Net AUD is the Gross AUD less twice the Commission. Therefore Gross AUD less Comm X 2 =Net AUD. Calculated as 3577.02 - 893.86 =2683.16. This is correct in the Positions TAB but the commission should be the round trip amount not half. This should be changed in cTrader.

However, if the market price did not change, there is no swap and a position is closed then the Net AUD amount in the Positions TAB of 2683.16 should be the same in the History TAB. The closing Gross AUD has changed between the Position Tab amount and the History TAB of 3577.02 to a lower amount of 2682.72. 

The Gross AUD amount in the Positions TAB and the Gross AUD in the History Tab should be the same when a position is closed. Being mindful that the market price has not changed. Therefore the History TAB Net AUD should be 2683.16 and NOT 1788.65

The Net AUD in the Position Tab should be what the trader expects to be attributed to their account balance when that position is closed (when the market did not move)

Please look at this issue more closely. The Gross AUD has secretly been changed when the market price did not move. I tested this on 140 trades and all were the same.

Hi Rob,

The Net AUD in the Position Tab should be what the trader expects to be attributed to their account balance when that position is closed (when the market did not move)

There is no indication in the screenshots that the market has not moved. As I can see in the screenshots, the pips are different indicating that the closing price is different to the bid price at the moment you captured the screenshot for the positions.

Hi Panagiotis

I took the above screenshots from a video. The market did NOT move. The issue is that cTrader changes the market price when a trade is closed by 0.5. I did this 140 times and every outcome was the same. Every time there was a difference of 0.5 pips exactly of the closing price which decreased my profit. If you say that the market moved then the difference would NOT be exactly 0.5 pips every time and at least half of the 140 trades would have the pips added and not deducted. THERE WAS NO MOVEMENT IN MARKET PRICE. Give me a way to send you a large video file and I will do a new video that will clearly show that there is NO movement in the market price. And the Offer price in the History TAB has been reduced (Opening Buy Positions) and a higher Market price when there was a Sell Open position.

Issue 1. The Commission in the Positions TAB should be X 2. It should be the amount of both enter and exit of the trade.

Issue 2. The NET AUD in the Positions TAB should be the exact Gross AUD less commission and swap. This allows the trader to know the exact profit (or loss) that will be attributed to their account if the position is closed at market price (being mindful that a change may occur if the market price moves during the milliseconds it takes to exit the position.)

Issue 3. When a position is closed and therefore moves from the Positions TAB to the History Tab the NET AUD in both TABS should be the same. (being mindful of any market price change during the exiting process which may add or deduct from the Potions Tab Net AUD amount)

Hi Rob,

Issue 1. The Commission in the Positions TAB should be X 2. It should be the amount of both enter and exit of the trade.

Issue 2. The NET AUD in the Positions TAB should be the exact Gross AUD less commission and swap. This allows the trader to know the exact profit (or loss) that will be attributed to their account if the position is closed at market price (being mindful that a change may occur if the market price moves during the milliseconds it takes to exit the position.)

This is by design and has been working like since the release of cTrader. We cannot show commissions that have not been realized yet, since there is always the possibility the commissions to change by the time the position is closed. Nevertheless, the current commission price is estimated in the P&L, which is an estimation

Issue 3. When a position is closed and therefore moves from the Positions TAB to the History Tab the NET AUD in both TABS should be the same. (being mindful of any market price change during the exiting process which may add or deduct from the Potions Tab Net AUD amount)

Execution is not handled by cTrader but by your broker. cTrader just displays the values based on the prices received by the broker's LP i.e. spot prices, closing prices. So positions P&L is calculated based on spot prices and deals P&L based on closing prices. cTrader determined neither of them. You should talk to your broker about this. 


@PanagiotisCharalampous

PanagiotisCharalampous
14 Sep 2024, 12:38

RE: RE: Demo account

jamsheer01 said: 

Spotware said: 

Hello.

Each broker has their own cTrader and the account number and login is respective to that. There is not one universal cTrader for all brokers. Sorry you found this process complicated. 

Many thanks. 

 

I have the same issue when i started with second broker and cant able to login. 

Hi there,

This is a 8 years old thread and the content is irrelevant the latest version. Please create a separate thread and explain your problem clearly.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
14 Sep 2024, 12:37

Hi there,

There is no built in feature for this. You would need to develop a cBot/indicator to achieve this.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
14 Sep 2024, 12:35

Hi there,

I have set AccessRights to none and I have no problem. Can you record a video demonstrating what you are doing?

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
14 Sep 2024, 05:09

Hi there,

Risk reward is already available in https://app.ctrader.com . It will be added to the rest of the applications soon.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
14 Sep 2024, 05:07

Hi there,

Please share your indicator's code so that we can check.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
14 Sep 2024, 05:06

Hi there,

This property is not available in cBots. It is only available in plugins.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
14 Sep 2024, 05:03

Hi there,

This is by design. cBots are executed on the selected account.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
14 Sep 2024, 04:59

Hi there,

Please share the links to these examples and I will forward them to the relevant team to check them.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
14 Sep 2024, 04:56

RE: RE: Lost profit when closing

rob.p.marshall said: 

PanagiotisCharalampous said: 

Hi Rob,

I don't see anything weird in the screenshots. The commissions are applied on each deal, therefore in Positions tab you will only see the opening deal's commission. The rest of the commissions is applied on closing the position. Nevertheless, the entire commission amount. See screenshot below

Regarding your screenshots, I cannot associate the deals to the positions since the entry prices are different. Therefore you are probably comparing different things.

Best regards,

Panagiotis

Please refer to my charts above. I agree that at present the Positions TAB commission of 446.93 is a commission attributed to the purchase side of the open position. The Net AUD is the Gross AUD less twice the Commission. Therefore Gross AUD less Comm X 2 =Net AUD. Calculated as 3577.02 - 893.86 =2683.16. This is correct in the Positions TAB but the commission should be the round trip amount not half. This should be changed in cTrader.

However, if the market price did not change, there is no swap and a position is closed then the Net AUD amount in the Positions TAB of 2683.16 should be the same in the History TAB. The closing Gross AUD has changed between the Position Tab amount and the History TAB of 3577.02 to a lower amount of 2682.72. 

The Gross AUD amount in the Positions TAB and the Gross AUD in the History Tab should be the same when a position is closed. Being mindful that the market price has not changed. Therefore the History TAB Net AUD should be 2683.16 and NOT 1788.65

The Net AUD in the Position Tab should be what the trader expects to be attributed to their account balance when that position is closed (when the market did not move)

Please look at this issue more closely. The Gross AUD has secretly been changed when the market price did not move. I tested this on 140 trades and all were the same.

Hi Rob,

The Net AUD in the Position Tab should be what the trader expects to be attributed to their account balance when that position is closed (when the market did not move)

There is no indication in the screenshots that the market has not moved. As I can see in the screenshots, the pips are different indicating that the closing price is different to the bid price at the moment you captured the screenshot for the positions.


@PanagiotisCharalampous

PanagiotisCharalampous
13 Sep 2024, 08:29

Hi firemyst,

I did not write that this does not happen, I wrote that we are not able to reproduce the "unexpectedly terminated" message on our machines on your VPS either. If we cannot reproduce it, then we cannot easily spot the problem. Also we cannot spend unlimited hours waiting for one user's problem to happen again. If you are able to isolate exact steps that will allow us to consistently reproduce this behavior, we are happy to have another look. Else it is a low priority issue and we will fix it if we stumble on it in another occasion. 

Best regards,

Panagiotis


 


@PanagiotisCharalampous

PanagiotisCharalampous
13 Sep 2024, 06:54

Hi there,

No there isn't

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
13 Sep 2024, 06:53

hi there,

Can you try using the cross broker cTrader application and let me know if you can still reproduce this problem?

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
13 Sep 2024, 06:32

Hi there, 

Does your broker offer this symbol? Can you share your cBot code and let us know your broker?

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
13 Sep 2024, 06:29

RE: RE: RE: RE: RE: RE: RE: RE: RE: RE: When a bot was "unexpectedly terminated", cTrader shows the bot as still running

firemyst said: 

PanagiotisCharalampous said: 

firemyst said: 

Just wanting to confirm you've received the messages I've sent? If not, I think Spotware's email system is blocking them for some reason because all my initial messages got through to the Community team - obviously since they asked for the VPS' details to check out the issue.

 

Thank you

 

Hi firemyst,

Messages received, the team will check later this week or early next week. Thanks for your patience!

Best regards,

Panagiotis

 

Any updates? HAve they been able to see what's going on?

Hi firemyst,

Unfortunately our engineers were not able to reproduce the "unexpectedly terminated" on your VPS either. So at the moment there isn't much we can do.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
13 Sep 2024, 05:55

Hi there,

This option is not available on cTrader Desktop at the moment.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
13 Sep 2024, 05:53

Hi Ross,

There is an option Background Image below the Colour options.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
13 Sep 2024, 05:50

Hi Rob,

I don't see anything weird in the screenshots. The commissions are applied on each deal, therefore in Positions tab you will only see the opening deal's commission. The rest of the commissions is applied on closing the position. Nevertheless, the entire commission amount. See screenshot below

Regarding your screenshots, I cannot associate the deals to the positions since the entry prices are different. Therefore you are probably comparing different things.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
12 Sep 2024, 12:17

RE: RE: RE: RE: CTrader Web - issue with charts

Teflon said: 

PanagiotisCharalampous said: 

Teflon said: 

I added three pictures here:

No pictures posted and FxPro edge is not cTrader. If you have issues with FxPro Edge, please talk to them

Please share email, I will send you pictures.

I made two attempts to publish it here.  

I added pictures - used functionality from top right menu (three dots), clicked save.

Please send them to community@ctrader.com


@PanagiotisCharalampous