PanagiotisCharalampous
26 Sep 2024, 05:15

Hi there,

Unfortunately we were not able to reproduce the problem. Positions amount shows correctly for us

Best regards,

Panagiotis

PanagiotisCharalampous
26 Sep 2024, 05:11

Hi there,

Access to the internet is not permitted to cBots executing on the cloud.

Best regards,

Panagiotis

PanagiotisCharalampous
26 Sep 2024, 05:10

Hi there,

You need to create a cTrader ID with the correct email address and ask your broker to link your accounts to the new cTrader ID.

Best regards,

Panagiotis

PanagiotisCharalampous
26 Sep 2024, 05:09

Hi there,

Please share source code and exact steps that will allow us to reproduce this problem.

Best regards,

Panagiotis

PanagiotisCharalampous
25 Sep 2024, 11:32

Hi there,

Can you please provide a better explanation of the issue? Share some screenshots so that we can understand what the problem is.

Best regards,

Panagiotis

PanagiotisCharalampous
25 Sep 2024, 05:33

Hi there,

You can find the Open API endpoints in the link below

https://help.ctrader.com/open-api/proxies-endpoints/

Best regards,

Panagiotis

PanagiotisCharalampous
25 Sep 2024, 05:30

RE: Perhaps reach out to AMP Futures?

masilver said: 

AMP Futures offers a TON of trading apps and they are both US and global.  Any chance you could reach out to them about offering cTrader?  I use them and I'd much rather trade with cTrader.

https://www.ampglobal.com/

https://www.ampfutures.com/

Also, as a sidenote, most futures trading packages in the US connect to Rithmic, CQG or TT to place the trades.  A few, like Sierra Chart can place trades directly on the exchange.

 

Hi there,

We do not contact brokers, brokers contact us. You can contact them and ask them to offer cTrader to their clients.

Best regards,

Panagiotis

PanagiotisCharalampous
25 Sep 2024, 05:30

RE: Perhaps reach out to AMP Futures?

masilver said: 

AMP Futures offers a TON of trading apps and they are both US and global.  Any chance you could reach out to them about offering cTrader?  I use them and I'd much rather trade with cTrader.

https://www.ampglobal.com/

https://www.ampfutures.com/

Also, as a sidenote, most futures trading packages in the US connect to Rithmic, CQG or TT to place the trades.  A few, like Sierra Chart can place trades directly on the exchange.

 

Hi there,

We do not contact brokers, brokers contact us. You can contact them and ask them to offer cTrader to their clients.

Best regards,

Panagiotis

PanagiotisCharalampous
24 Sep 2024, 11:32

Hi there,

Your broker needs to create an account for you on the same server as the strategy providing account. You should talk to them.

Best regards,

Panagiotis

PanagiotisCharalampous
24 Sep 2024, 10:32

Hi there,

Thanks for your kind words! However it's brokers that choose cTrader and not vise versa :)

Best regards,

Panagiotis

PanagiotisCharalampous
24 Sep 2024, 05:44

Hi there,

You have are referring to a plug in but you have posted the code for a cBot. You cannot run a cBot as a plugin. Where did you find this code?

Best regards,

Panagiotis

PanagiotisCharalampous
24 Sep 2024, 05:40

Hi Tom,

You could program an indicator to achieve this.

Best regards,

Panagiotis

PanagiotisCharalampous
23 Sep 2024, 05:24

Hi there,

Access to the internet is not allowed for cBots executed on the cloud.

Best regards,

Panagiotis

PanagiotisCharalampous
23 Sep 2024, 05:23

Hi there,

There is no such option at the moment.

Best regards,

Panagiotis

PanagiotisCharalampous
23 Sep 2024, 05:22

RE: RE: RE: RE: RE: RE: What's wrong with cTrader 5.0.28 Optimization Report ?

Vicktor said: 

PanagiotisCharalampous said: 

Hi Vicktor,

I did not ask for the cBot's source code. I asked for the contents of C:/Users/%USERNAME%/Documents/cAlgo/Data/cBots/%CBOT NAME%  to be sent at community@ctrader.com.

Best regards,

Panagiotis

 

Sorry for the misunderstanding.

As requested I sent the compressed copy of the folder cBots to community@ctrader.com.

Please keep me updated and thank you for your kind assistance.

Vicktor

Hi Vicktor,

Thanks. Email received and forwarded to the product team.

Best regards,

Panagiotis

PanagiotisCharalampous
22 Sep 2024, 05:12

RE: RE: Broker Renko scale set too high

rob.p.marshall said: 

PanagiotisCharalampous said: 

Hi there,

Pip size is configured by the broker and unfortunately none of what you are asking for is available at the moment.

Best regards,

Panagiotis

What can I do to get Spotware to make this available asap? At least the 5000.0 pips inclusion

As per my response, this is not configured by Spotware but by the broker.

Best regards,

Panagiotis

PanagiotisCharalampous
22 Sep 2024, 05:11

RE: RE: RE: RE: What's wrong with cTrader 5.0.28 Optimization Report ?

Hi Vicktor,

I did not ask for the cBot's source code. I asked for the contents of C:/Users/%USERNAME%/Documents/cAlgo/Data/cBots/%CBOT NAME%  to be sent at community@ctrader.com.

Best regards,

Panagiotis

PanagiotisCharalampous
21 Sep 2024, 06:35

RE: RE: What's wrong with cTrader 5.0.28 Optimization Report ?

Vicktor said: 

PanagiotisCharalampous said: 

Hi there,

The next time this happens, please send us the contents of C:/Users/%USERNAME%/Documents/cAlgo/Data/cBots/%CBOT NAME% at community@ctrader.com.

Best regards,

Panagiotis

Hello,

I upgraded to cTrader 5.0.28 but the problems still persists: I cannot see any Report during and after the optimization.

Please help,

Vicktor

Hi Vicktor,

Please follow my instructions above.

Best regards,

Panagiotis

PanagiotisCharalampous
21 Sep 2024, 06:32

Hi there,

Pip size is configured by the broker and unfortunately none of what you are asking for is available at the moment.

Best regards,

Panagiotis

PanagiotisCharalampous
21 Sep 2024, 06:26

Hi there,

It looks like a bug. Can you please provide us exact steps on how to reproduce this behavior e.g. cBot code, backtesting parameters etc?

Best regards,

Panagiotis