PanagiotisCharalampous
09 Sep 2024, 05:47

RE: RE: RE: RE: RE: Downloadable Trading Statement in Excel / CSV format Please

theopellegrini said: 

PanagiotisCharalampous said: 

theopellegrini said: 

ctd8172 said: 

firemyst said: 

Just choose to export your history as an Excel file and then save that file as a CSV.

Hi I don't see the down arrow (to select export format) by Statement in either cTrader Web or Mac, would you know if it's been disabled, or if it's Windows Desktop only?

Clicking it brings up this URL in a new tab, visually blank with some bare Javascript in the source. 

Thanks

Hi ctd8172,

I have been having the exact same problem with trying to access an excel version of my statement on cTrader. Have you found or been offered a solution for this yet? My Ctrader looks the same as yours, no arrow drop down on the Statement button allowing you to select an excel version, only a blank URL. 

Thanks very much.

These options are only available on cTrader Desktop at the moment

When you say, ‘cTrader Desktop’, does that mean the drop down arrow option to access Statements as excel files s only available on the Desktop version of cTrader PCs/Windows?

Thanks. 

Yes that is what I mean

PanagiotisCharalampous
09 Sep 2024, 05:46

RE: RE: RE: Indicator have a bug

magomanitr said: 

magomanitr said: 

PanagiotisCharalampous said: 

Hi there,

Please provide a clear description of what the problem is.

Best regards,

Panagiotis

 

I am coding for Telegram notification when there is cross over on Moving Averages.
When I Build the indicator is says ‘Telegram.Bot is not supported’

Even the following it gives a red underline
using Telegram.Bot; 

Make sure you are using the .Net Compiler

PanagiotisCharalampous
06 Sep 2024, 11:50

Hi there,

Please provide a clear description of what the problem is.

Best regards,

Panagiotis

PanagiotisCharalampous
06 Sep 2024, 11:48

RE: RE: RE: RE: RE: RE: RE: RE: using Bar collection and indicators (eg DMS) in background job.

Shares4us said: 

No there isn't

may I ask why?  ctrader itself uses headless indicators and bots in back testing and optimisation . Would be nice if we could use this to!

There is no specific reason. Such a feature is just not implemented. Also you asked about accessing plugins and backtesting, not cBots and indicators

PanagiotisCharalampous
06 Sep 2024, 10:53

Hi there,

This option is only available on cTrader Desktop at the moment.

Best regards,

Panagiotis

PanagiotisCharalampous
06 Sep 2024, 10:50

RE: RE: RE: Downloadable Trading Statement in Excel / CSV format Please

theopellegrini said: 

ctd8172 said: 

firemyst said: 

Just choose to export your history as an Excel file and then save that file as a CSV.

Hi I don't see the down arrow (to select export format) by Statement in either cTrader Web or Mac, would you know if it's been disabled, or if it's Windows Desktop only?

Clicking it brings up this URL in a new tab, visually blank with some bare Javascript in the source. 

Thanks

Hi ctd8172,

I have been having the exact same problem with trying to access an excel version of my statement on cTrader. Have you found or been offered a solution for this yet? My Ctrader looks the same as yours, no arrow drop down on the Statement button allowing you to select an excel version, only a blank URL. 

Thanks very much.

These options are only available on cTrader Desktop at the moment

PanagiotisCharalampous
06 Sep 2024, 05:25

Hi there,

Unfortunately I did not understand what you are looking for. Can you please rephrase?

Best regards,

Panagiotis

PanagiotisCharalampous
06 Sep 2024, 05:23

RE: RE: RE: RE: Training Stop loss

siddasaiganesh said: 

PanagiotisCharalampous said: 

siddasaiganesh said: 

PanagiotisCharalampous said: 

Hi there, 

You cannot set a trailing stop loss using FIX API. If you need to set a trailing stop loss, you should use Open API instead.

Best regards,

Panagiotis

Hi Can I get any samples of code having trailing stop loss using this Open API.

You can find Python samples of Open API in the link below

https://github.com/spotware/OpenApiPy

Trailing stop loss is set in ProtoOANewOrderReq.trailingStopLoss property

I tried using trailing stop loss using open API..even I'm setting true for trailing stop loss in a function to place order..it is by default setting to False. What to do? Isn't there a way to use trailing stop loss. I have also seen some online posts about open API that it has a bug for trailing stop loss which is set to by default False even we're assigning it to true. 

Hi there,

Can you share the posts you are referring too?

Best regards,

Panagiotis

PanagiotisCharalampous
06 Sep 2024, 05:19

Hi there,

No there is no such option in APIs available for traders. Account creation is only available to brokers.

Best regards,

Panagiotis

PanagiotisCharalampous
06 Sep 2024, 05:18

RE: RE: Backtesting doesn't work

joao.rodm said: 

PanagiotisCharalampous said: 

Hi there,

Can you please share a full screenshot of your UI so that we can see what you are looking at?

Best regards,

Panagiotis

Here a snapshot of the screen of for backtesting. But sometimes it starts after a while… Best regards. Joao Martins 

Hi Joao,

There is no obvious problem in the screenshot you have posted. The button seems enabled. As you sai, it might take some time for the backtesting to start.

Best regards,

Panagiotis

PanagiotisCharalampous
06 Sep 2024, 05:14

Hi Steve,

This is not expected to happen anytime soon. While the Mac team is catching up, the Windows team is developing new features. So there will be differences at least for the foreseeable future.

Best regards,

Panagiotis

PanagiotisCharalampous
06 Sep 2024, 05:11

RE: RE: RE: RE: RE: RE: using Bar collection and indicators (eg DMS) in background job.

Shares4us said: 

PanagiotisCharalampous said: 

Shares4us said: 

I have a backgroundworker that needs to use some indicators(eg DMS) while running calculating some MTF bars.
The values of the indicators are to be used in the backgroundcalculations and the indicators should preferably be local to the static backgroundworker.
Usage like var O = Bars[10].Open;
and like
var  RS = Indicators.RelativeStrengthIndex(closePrices, entry.14);
var I DM = Indicators.DirectionalMovementSystem(entry.14);

How to achieve that without invoking the main thread?

You can't. If you need data from the Bars object, you need to work on the main thread.

Ok. Related Question. Is there a way to start a Plugin from an indicator or Cbot. Alternate: can i start  Backtesting (from plugin) in Indicator/Cbot?

No there isn't

PanagiotisCharalampous
05 Sep 2024, 11:28

Hi there,

Can you please share a full screenshot of your UI so that we can see what you are looking at?

Best regards,

Panagiotis

PanagiotisCharalampous
05 Sep 2024, 04:58

Hi there,

Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis

PanagiotisCharalampous
05 Sep 2024, 04:56

Hi Waxy,

It will be fixed in 5.1.

Best regards,

Panagiotis

PanagiotisCharalampous
05 Sep 2024, 04:49

Hi there,

You can use ChartFibonacciRetracement but I do not think is necessary. Fibo level calculation is straight forward, you can calculate them yourself using the selected high and low.

Best regards,

Panagiotis

PanagiotisCharalampous
05 Sep 2024, 04:45

RE: Push notifications on ios ctrader app not working for days

Ryan618 said: 

Hi, 

Did your notifications come back? 

Since yesterday, I'm no longer getting push notifications on the iOS cTrader app either. I've checked the settings on the app, cTrader account, iOS notification settings and they're all turned on. I've reinstalled the app but still nothing. 🤷‍♂️

 

 

Hi there,

A fix is planned to be released over the weekend.

Best regards,

Panagiotis

PanagiotisCharalampous
04 Sep 2024, 13:48

RE: RE: RE: RE: Very simple issue

tuuguu177 said: 

PanagiotisCharalampous said: 

tuuguu177 said: 

PanagiotisCharalampous said: 

Hi there,

No this is not possible at the moment.

Best regards,

Panagiotis

Hello

How to make line into transparent at coding?

Hi there,

You need to set make your line's color transparent by setting the alpha to 0. See below

var color = Color.FromArgb(0,255,0,0); 

Best regards,

Panagiotis

Color.FromArgb(0,255,0,0)

Is 4th transparency value? I changed 4th value with 0 and 90. But there is not any change of line transparency

the first one, which determines the alpha

PanagiotisCharalampous
04 Sep 2024, 13:36

RE: RE: RE: RE: RE: RE: RE: RE: When a bot was "unexpectedly terminated", cTrader shows the bot as still running

firemyst said: 

PanagiotisCharalampous said: 

firemyst said: 

PanagiotisCharalampous said: 

 

Hi firemyst,

It seems we have not received this email. Can you please resend it to community@ctrader.com?

Best regards,

Panagiotis

Resent as requested. PLease let me know if you received it. If not, I might have to send separate individual emails with all the info as I wonder if your email system might be blocking it or sending it to spam for some reason.

Hi firemyst,

Try my personal one as well pcharalampous@spotware.com

Best regards,

Panagiotis

 

Just wanting to confirm you've received the messages I've sent? If not, I think Spotware's email system is blocking them for some reason because all my initial messages got through to the Community team - obviously since they asked for the VPS' details to check out the issue.

 

Thank you

 

Hi firemyst,

Messages received, the team will check later this week or early next week. Thanks for your patience!

Best regards,

Panagiotis

PanagiotisCharalampous
04 Sep 2024, 13:33

Hi there,

Talk you your broker to check what the exact reason is for this behavior.

Best regards,

Panagiotis