I would start from trying to optimize my cBot code first. Check what is slowing down your algorithm and try to fix it. If there is a fundamental issue with your code, a better machine will just buy you some time but the issue will appear again.
there's a hole in the bucket somewhere! I'm running 4.9.2 and was originally asking about info on the website not info embedded within the product, so…
Where are all the Release Notes - cannot find any between 4.8.30 & 5.0.22 so don't know what's changed since 4.9.2
Hi there,
As explained, you can find major update release notes in the application's Help Centre. Releases for hotfixes are posted in https://ctrader.com/forum/announcements/. Please note that not all version numbers are pushed to the end users e.g. now it is 5.0.29, the next one might be 5.0.40. Also not all updates have release notes. We publish release notes only for version that we deem necessary.
Please note that Spotware demo accounts are offered for demonstration purposes only and settings might not always reflect real trading conditions. If you need a demo with real trading conditions, please create a demo account with your broker.
Please note that Spotware demo accounts are offered for demonstration purposes only and settings might not always reflect real trading conditions. If you need a demo with real trading conditions, please create a demo account with your broker.
Unfortunately we cannot reproduce this issue. Could you pleasesend us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.
Best regards,
Panagiotis
It is still happening. Is there any work around on this, please? May be we can download an older version of cTrader?
Older versions are not available. Did you send the troubleshooting report as requested?
Yes, I did. I also attached a link to this discussion.
Hi there,
We have received your troubleshooting report. It seems you are running the cBots on three different instances that run under the same start up profile. This setup might cause conflicts between cBots. We would suggest that you create a separate profile for each instance of the cBot you are running. Read more below
I always had a one-click trading option on, I never had a confirmation pop-up window. It was changed to my surprise.
You can set it back to one click in Settings > QuickTrade
Charts sometimes do refresh by themselves.
It can happen when there is a disconnection and reconnection
Squeezed charts. To replicate this scenario: Open CTrader Web - Google Chrome - (I had 8 charts), go to another app like Gmail - and come back after x minutes, CTrader will refresh the charts and there will be a squeeze or it will refresh all charts.
Can you please record a video demonstrating this happening?
You can find release notes for major releases in What's New section
Ok, thanks. I note What's New from cTrader Web has Release numbers, whereas Desktop appears not to, was that deliberate, or perhaps the Web version I'm looking at is newer than my Desktop v4.9.2 and the later versions have the numbers. Do changes & enhancements to the cBot programming API of Automate / Algo appear there too, if not where?
Also, how would I see equivalent information for a version later than the one I have?
And finally, I'm confused by the different cTrader platform names, in particular cTrader Desktop vs cTrader Automate. All the version of Desktop I've used, 3.x to 4.9, have the Automate option for coding (directly or in Visual Studio), and for running, C# automated trading cBots and Backtesting & Optimization, so are these in fact the same thing?
Hi there,
Ok, thanks. I note What's New from cTrader Web has Release numbers, whereas Desktop appears not to, was that deliberate, or perhaps the Web version I'm looking at is newer than my Desktop v4.9.2 and the later versions have the numbers.
Desktop and Web are developed by different teams hence each team, therefore there is no correspondence between versions and each team chooses their own presentation form
Do changes & enhancements to the cBot programming API of Automate / Algo appear there too, if not where?
Yes in the same place
Also, how would I see equivalent information for a version later than the one I have?
You can't see information for later versions
And finally, I'm confused by the different cTrader platform names, in particular cTrader Desktop vs cTrader Automate. All the version of Desktop I've used, 3.x to 4.9, have the Automate option for coding (directly or in Visual Studio), and for running, C# automated trading cBots and Backtesting & Optimization, so are these in fact the same thing?
cTrader Automate (now cTrader Algo) is just a part of cTrader Desktop. They are not different applications.
No there isn't. Each account can have a session opened
It looks like an issue with your system's time, generating wrong timestamps. Please check it and make sure it's correct.
When fetching 1/2 symbols for MsgType_MarketDataRequest (V) it's fine but when I attempt more, I get that error after a period of time and I'm then forced to log out. Is there a specific way to fetch multiple symbol data? And is there a timeout before I can log back in again?
No there isn't a way to fetch multiple symbol data not there is a timeout between logouts/logins
PanagiotisCharalampous
12 Sep 2024, 09:28
Hi there,
Any reason you do not use Visual Studio to develop your strategies? It will make your life easier.
Best regards,
Panagiotis
@PanagiotisCharalampous