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PanagiotisCharalampous
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PanagiotisCharalampous
17 Jul 2024, 05:25

Hi there,

Yes that is correct.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
17 Jul 2024, 05:24

Hi there,

Can you please provide more information? What do you mean when you say “i cant see any of my indicators”? Can you share screenshots/videos?

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
17 Jul 2024, 05:22

Hi there,

If you are looking for Open API, you can find it in the link below

https://openapi.ctrader.com

You can find the documentation there as well.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
16 Jul 2024, 06:47

Hi firemyst,

Our AI moderator is not as intelligent as we think :) We will check.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
16 Jul 2024, 06:45

Hi there,

Do you still experience this problem? Can you share screenshots/videos demonstrating what you are looking at?

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
16 Jul 2024, 06:45

RE: RE: Typical and weighted price

bcronje said: 

PanagiotisCharalampous said: 

Hi snowchilli,

The formulas are 

Typical Price = (High+Low+Close)/3

Weighted Close = (Close*2+High+Low)/4

Best Regards,

Panagiotis 

Join us on Telegram

Does this mean Bars interface is not documented correctly for Bars.TypicalPrices , see below? I guess it should be /3 and not /2 as per the code comment?

public interface Bars : IEnumerable<Bar>, IEnumerable{    //    // Summary:    //     Gets the Typical prices data (High + Low + Close) / 2.    DataSeries TypicalPrices { get; }}

Hi there,

Yes, can you please send me the link from where you found this so that we can fix it?

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
16 Jul 2024, 06:41

Hi there,

This issue will be resolved in the next update of the platform.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
16 Jul 2024, 06:39

Hi there,

Yes market hours are configured by brokers.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
16 Jul 2024, 06:38

Hi there,

No you cannot change the name of the strategy. If you want to provide a new strategy using the same accounts. You need to stop the existing strategy and wait for 30 days for the strategy to be deleted.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
16 Jul 2024, 06:36

Hi there,

In order to understand what happens, we will need more information about your issue, like the cBot code, cBot parameters and how the cBot is executed i.e. cTrader Desktop, CLI or cTrader Cloud.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
16 Jul 2024, 06:31

RE: RE: Crash on MacOs

oraclemtx said: 

Hi Panagiotis,

Curious as to when you think the next update will be rolled out?

 

KR,
Ibby

 

PanagiotisCharalampous said: 

Hi there,

It will be fixed in the next update.

Best regards,

Panagiotis

 

We cannot provide an ETA unfortunately


@PanagiotisCharalampous

PanagiotisCharalampous
16 Jul 2024, 06:30

Hi there,

You should talk to your broker about execution issues.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
16 Jul 2024, 06:28

RE: #12A4D9E9

wintonbanks said: 

I also have the same issue since the recent cTrader update.

MagicKeys does still work however this pops up every 5/10 minutes, if you manually change the timeframe it will also pop up.

cTrader doesn't let you click anywhere on the screen when this pop up comes up & it doesn't let you click 'ok' for roughly 10 seconds which essentially freezes your program.

Hi there,

This issue will be solved in an upcoming update of the application.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
16 Jul 2024, 06:26

RE: RE: RE: RE: RE: RE: Messing up indicator values ​​in the backtest section

mahinpour said: 

PanagiotisCharalampous said: 

mahinpour said: 

PanagiotisCharalampous said: 

mahinpour said: 

PanagiotisCharalampous said: 

Hi there,

Can you please provide more information about this issue e.g. steps to reproduce and some screenshots demonstrating what you are looking at?

Best regards,

Panagiotis

Hi

You can also test yourself in the backtest section; Add the Keltner Channels indicator and you will see that before starting each robot; The opening of the indicator is, for example, 50 pips away, but immediately after the start of the robot and the revelation of new candles; The opening of the indicator will quickly get closer to each other and it will show, for example, a distance of 5 pips. Photo 1 that I have attached is before the start of the robot and photo 2 shows shortly after the start of the robot.
The same problem caused the robot that I wrote earlier based on this indicator and it worked correctly; It is now disabled after the recent update. I tried some similar indicators but they did not have this problem.

Thank you. We managed to reproduce this behavior and we will fix it in an upcoming update.

Thank you for your attention. Are you a member of the Ctrader technical team? How long does it take to provide the new update?

Hi there,

Yes I am. We cannot provide an ETA unfortunately. As soon as it is ready and tested, it will be released.

Best regards,

Panagiotis

Hi

Today we had a new update, but the problem is not solved yet.

Hi there,

The fix for this issue is not included in the latest update.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
16 Jul 2024, 06:23

Hi there,

Here is the link to the references

https://help.ctrader.com/ctrader-algo/references/

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
16 Jul 2024, 06:21

Hi there,

Do you still experience this problem? Can you share screenshots/videos demonstrating what you are looking at?

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
16 Jul 2024, 06:14

Hi there,

Do you still experience this problem? Can you share some screenshots/videos?

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
16 Jul 2024, 05:58

RE: THIS IS WHAT HAPPENS. PLEASE HELP

jurinialagoa17 said: 

Hi there,

This is irrelevant to this announcement. Please post it in the correct topic.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
15 Jul 2024, 07:59

RE: cTrader Desktop 5.0.28 Release Notes

ncel01 said: 

Dear Spotware Team,

  • The following issues were addressed
    •  Wrong Account.BrokerName and Account.Number for a bot with cloud instance

Did you double-checked this?
This is what I still see with v. 5.0.28:

I've also noticed that the way information is shown in the cloud cBot log/UI is not always matching the code sequence/order.

Backtesting logs:
The filter (Information, Trading, Warning, Error, etc.), as well as the DateTime sort option, is still missing.
Please make this available again, as it was in the previous 4.x versions.

Keep in mind that eliminating useful features can be frustrating for users.
However, if there's a good reason behind this decision, please feel free to share it with the community.

Appreciated.

Hi ncel01,

It seems that the issue is fixed in cAlgo but a fix needs to be released on the server side as well. So you will have to wait a bit more for the solution to take effect. Regarding your suggestions, please post them in the relevant section.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
15 Jul 2024, 05:53

Hi there,

You can easily achieve this using Trade Copier or cMAM.

Best regards,

Panagiotis


@PanagiotisCharalampous