cBots: once the connection was re-established, will the OnStart()-Method called again?
No
cBots: once the connection was re-established, will the OnTick()-Method called for each single tick of the disconnection gap which is probably now delivered?
No, the cBot resumes from the new streamed tick
cBots: once the connection was re-established, will the OnBar()-Method called for each single bar of the disconnection gap which is probably now delivered?
No, the cBot resumes from the new streamed bar
Indicators: Is there something special indicator methods (initialize?!, calculate?!) considered once the connection was re-established?
In order to understand what happens, we will need more information about your issue, like the cBot code, cBot parameters and how the cBot is executed i.e. cTrader Desktop, CLI or cTrader Cloud.
Best regards,
Panagiotis
Sure.
I was running the cBot on a Windows via VPS. This never happened before the Cloud update.
This is a simple close all positions and all orders when a certain condition is met. Please see the code here.
The bug has re-occurred so I attached an image for easier debugging
As you can see, the bot is still running (or is it?), but there is no log, and no name appears in the drop-down menu. Other times, the bot stopped and no log was given.
Hi there,
Unfortunately it is still not clear to us how we can reproduce this issue. Can you record a video demonstrating all the steps you are taking to reproduce this behavior?
Can you please share with us the source code of the cBot?
Best regards,
Panagiotis
Hi there,
We will fix it in an upcoming release.
Best regards,
Panagiotis
We do not have a date for it unfortunately.
Hi there,
Wanted to know if this has been fixed yet on mac as its been quite awhile now?
Thanks
Hi,
A new update was released the previous days. Do you still experience this problem?
Best regards,
Panagiotis
I have just done a fresh install of cTrader for mac and I can confirm that it is still not working. - Can this be fixed asap please ?
Hi there,
Could you pleasesend us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.
Slippage is related to the broker's liquidity and not with the platform. Also orders are executed by the server, so the client application is not relevant.
Best regards,
Panagiotis
Hi there, i have just informed my broker they have said they will look into it, i will come back with their reply. Does this mean your platform doesn't have slippages for stop orders? unless there is abnormal market conditions like volatile news, bank holidays etc?
Hi there,
Stop orders are just marker orders triggered at a certain price. So by definition there will be slippage if there is no enough liquidity. It has nothing to do with the platform.
i am not able to take any trade on FTMO account with cTrader platfarm. not able to modify and cancel my order. launched many complaints on live chat and emails but all in vain. can please guide me how can resolve my issue.
We can't help you regarding this matter. You need to reach out to FTMO.
I was browsing about my own issue and found this thread. I'm having a similar issue, I can't see the Market Sentiment for some pairs on c-trader (indexes like US500, NAS100, US30, AUS200, some commodities…). The sentiment for most Forex pairs is showing ok.
What could be the issue? My broker is Pepperstone.
Kind regards
The market sentiment is only available for specific symbols where enough positions are open so that there is a statistically significant sample that can represent correctly general the market sentiment.
Thank you for reporting your experience. It would be more helpful if you could me more specific regarding what is lagging on the platform. If you can record a video demonstrating your experience, it would be helpful for us.
Slippage is related to the broker's liquidity and not with the platform. Also orders are executed by the server, so the client application is not relevant.
Slippage is related to the broker's liquidity and not with the platform. Also orders are executed by the server, so the client application is not relevant.
PanagiotisCharalampous
18 Jul 2024, 06:27
Hi Bernhard
No
No, the cBot resumes from the new streamed tick
No, the cBot resumes from the new streamed bar
On reconnection the indicator is reinitialized.
Best regards,
Panagiotis
@PanagiotisCharalampous