PanagiotisCharalampous
24 Jul 2024, 10:37

RE: RE: RE: RE: how to extend trendline to right?

tuuguu177 said: 

PanagiotisCharalampous said: 

tuuguu177 said: 

PanagiotisCharalampous said: 

Hi there,

I added the indicator on a chart but I see no error. Can you please explain what error do you get and how we can reproduce it?

Best regards,

Panagiotis

are you there?

You did not answer my question therefore I am not able to help you further at the moment.

This error occurred. I only want extend trend lines. That is all. I can not find right structure of extended trend line codes.

Please share the code that reproduces these error messages

PanagiotisCharalampous
24 Jul 2024, 07:59

RE: RE: Cache data not available or corrupted

Dharaksa.pokpong said: 

PanagiotisCharalampous said: 

Hi there,

Which version of cTrader do you use?

Best regards,

Panagiotis

Hi Panagiotis

it's the latest version so 5.0.28

Best,

Dha

Hi Dha,

Thank you. Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis
 

PanagiotisCharalampous
24 Jul 2024, 06:51

Hi there,

This tool is not available on cTrader Desktop at the moment. You can use a third party one like the below

https://clickalgo.com/free-risk-reward-indicator

Best regards,

Panagiotis

PanagiotisCharalampous
24 Jul 2024, 06:49

Hi there,

Talk to your broker about this matter.

Best regards,

Panagiotis

PanagiotisCharalampous
24 Jul 2024, 06:45

Hi there,

The idea is that the cBot will determine and set the indicator values during each OnBar event, and these values will then be plotted on the chart by the indicator.

Can you please explain to us why this design is necessary?

Best regards,

Panagiotis

PanagiotisCharalampous
24 Jul 2024, 06:41

RE: RE: RE: RE: RE: Load more History on Backtest

eynt said: 

Hello, anything new?

Thanks

Hi eynt,

It seems it has not been released yet. It will be released in v5.2

Best regards,

Panagiotis

PanagiotisCharalampous
24 Jul 2024, 06:32

Hi there,

The result of the method is units, which is what you need as an input for all the order methods of the API. There is no reason to convert it to lots and then back to units. But if you need to convert it to Lots, you can use the Symbol.VolumeToQuantity() method.

Best regards,

Panagiotis

PanagiotisCharalampous
24 Jul 2024, 06:26

Hi there,

Which version of cTrader do you use?

Best regards,

Panagiotis

PanagiotisCharalampous
23 Jul 2024, 06:36

Hi Raul,

I have forwarded this issue to the product team. I will update the thread when I receive a response.

Best regards,

Panagiotis

PanagiotisCharalampous
23 Jul 2024, 06:36

Hi Raul,

I have forwarded this issue to the product team. I will update the thread when I receive a response.

Best regards,

Panagiotis

PanagiotisCharalampous
23 Jul 2024, 06:34

Hi there,

We are aware of this issue and we will fix it in an upcoming release. In the meanwhile, you can use the desktop application for exporting statements.

Best regards,

Panagiotis

PanagiotisCharalampous
23 Jul 2024, 05:51

Hi there,

Results are not guaranteed and may vary compared to those of the strategy provider due to the following reasons:

• Differences between Your positions' entry and closing prices and those of the strategy provider.
• Differences in the size of Your positions compared to those of the strategy provider.
• Variations in the commissions You pay to Your broker compared to those of the strategy provider.
• The possibility that Your broker does not offer the same trading symbols used in the strategy.
• Insufficient margin in Your account to copy some of the orders executed in the strategy.
• Differences in the stop out levels, which might cause Your account to be stopped out, while the strategy provider continues to trade.

Best regards,

Panagiotis
 

PanagiotisCharalampous
23 Jul 2024, 05:46

Hi there,

Please contact ClickAlgo first regarding this issue.

Best regards,

Panagiotis

PanagiotisCharalampous
23 Jul 2024, 05:43

Hi there,

It it better to talk to your broker first regarding this issue.

Best regards,

Panagiotis

PanagiotisCharalampous
23 Jul 2024, 05:41

RE: RE: RE: How to add and remove cBots with cTrader 5

WizardlyLuke said: 

PanagiotisCharalampous said: 

WizardlyLuke said: 

By chance do you have any ETA on when that will be available? I'm just trying to add an algo to a chart from another algo and I am getting an error "Adding robot My Algo 123 to chart d4bc8922-0b28-4237-aeb0-f2c325287f5f failed with error Chart d4bc8922-0b28-4237-aeb0-f2c325287f5f is not a valid chart for add robot operation.

Also what is a valid structure for passing the parameters to ChartRobots.Add?

Thanks!

Hi there,

You are probably trying to run the cBot an Algo chart. You should use it in the Trade section instead.

Best regards,

Panagiotis

Hello, What do you mean by using it in the Trade section instead? Also, any update on the documentation for this?

Thanks!

Hi there,

This is the Trade section

Here is a video for this feature

PanagiotisCharalampous
23 Jul 2024, 05:37

Hi there,

Your problem is in these conditions

            if (index3 >= 0)
            {
            	...

You stop assigning values if there is not enough data loaded for the higher timeframes. 

Try something like this instead

            if (index2 < 0)
            {
                barsTimeframe2.LoadMoreHistory();
            }

Best regards,

Panagiotis

PanagiotisCharalampous
23 Jul 2024, 05:26

Hi there,

Thank you for reporting this issue. Unfortunately we were not able to reproduce this behavior. Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis
 

PanagiotisCharalampous
23 Jul 2024, 05:21

RE: RE: RE: RE: invisible indicators

Jazzo said: 

PanagiotisCharalampous said: 

Jazzo said: Not used version 5. I use the desktop version and pretty sure I downloaded from Fxpro. Would I have to contact them to upgrade to version 5? If not, can I upgrade to v5 without having any account issues?

firemyst said: 

Maybe they're not visible on your charts because you haven't added them?

Just because an indicator is installed doesn't mean you've selected it to be shown on your chart.

I've added them. They're listed in the “Indicator/Drawing” list for each individual chart and I've used them exactly the same way on cTrader platform before. 

I'm wondering if it's a version update problem. I'm using version 4.8.30.

Hi there,

Does this issue appear in v5.0 as well?

Best regards,

Panagiotis

 

You can download v5.0 from the link below, you can use it with all your cTrader accounts.

https://ctrader.com/download/

PanagiotisCharalampous
23 Jul 2024, 05:19

RE: Draw a ray or a straight line

cDavid said: 

I'm using Chart.DrawTrendLine and need it to be infinite on the right of the screen

Set your line's ExtendToInfinity property to true

PanagiotisCharalampous
22 Jul 2024, 06:45

Hi there,

Can you be more specific? What is a long/short tool?

Best regards,

Panagiotis