PanagiotisCharalampous
22 Jul 2024, 06:44

Hi eynt,

This button stops live execution, not backtesting or optimization.

Best regards,

Panagiotis

PanagiotisCharalampous
22 Jul 2024, 06:38

Hi there,

Can you be more specific what the issue is? Are you using the trend line? What is preventing you from doing so?

Best regards,

Panagiotis

PanagiotisCharalampous
22 Jul 2024, 06:30

RE: trading platform lagging.

canstren said: 

Hello Bernhard,

This very question happened to me, I was in a trade I was just about to close when I suddenly got an Error message.. therefore I couldn't close it regardless of how many tries! Due to this I lost my whole prop firm account as my propfirm said I had breached the rules! 

So no, Ctrader doesn't have any stoploss or anything.. The only message was an error message and was like that for at least 7-8 minuter while I saw my whole account breaching the limit! 

As you said they are supposed to do the maintenance during non-trading hours but not this time and not even a warning!! 

 

CTRADER I urge you to contact me about this matter because this is not okay!

Regards Kai

Hi there,

When did this happen and what was the exact error received?

Best regards,

Panagiotis

PanagiotisCharalampous
22 Jul 2024, 06:23

Hi there,

Symbols are provided by brokers. Please contact your broker and ask if they offer this symbol and what the exact name is.

Best regards,

Panagiotis

PanagiotisCharalampous
22 Jul 2024, 06:22

Hi there,

Please provide the complete plug in code and the exact error message you receive.

Best regards,

Panagiotis

PanagiotisCharalampous
22 Jul 2024, 06:21

Hi there,

No it is not.

Best regards,

Panagiotis

PanagiotisCharalampous
22 Jul 2024, 06:18

Hi there,

There is no such option at the moment . You can use the Windows application instead.

Best regards,

Panagiotis

PanagiotisCharalampous
22 Jul 2024, 06:15

Hi there,

If you refer to Bars class, yes it always contains the latest data. Indexing starts from from the oldest data to the newest e.g. Bars.ClosePrices[0] is the oldest close price available.

Best regards,

Panagiotis

PanagiotisCharalampous
22 Jul 2024, 06:12

RE: RE: RE: RE: RE: Robot only available on desktop - not cloud

riverstourtreasures said: 

riverstourtreasures said: 

PanagiotisCharalampous said: 

riverstourtreasures said: 

PanagiotisCharalampous said: 

Hi there,

The message is straight forward. You cannot run a cBot with full access rights on the cloud. Change your access rights to None.

Best regards,

Panagiotis

That works thanks.

On another note, I have had my robot running locally for 2 days but no trade has happened, yet when I backtest the same period 2 trades occur. Could you advise on why this might be so?

Thanks

Hi there,

Unfortunately I cannot guess. Any useful information inside the cBot's log?

Best regards,

Panagiotis

 

Hi Panagiotis,

The log is empty.

Thanks

Can you share your cBot code? Maybe there is a clue there

PanagiotisCharalampous
22 Jul 2024, 06:08

RE: RE: invisible indicators

Jazzo said: 

firemyst said: 

Maybe they're not visible on your charts because you haven't added them?

Just because an indicator is installed doesn't mean you've selected it to be shown on your chart.

I've added them. They're listed in the “Indicator/Drawing” list for each individual chart and I've used them exactly the same way on cTrader platform before. 

I'm wondering if it's a version update problem. I'm using version 4.8.30.

Hi there,

Does this issue appear in v5.0 as well?

Best regards,

Panagiotis

PanagiotisCharalampous
19 Jul 2024, 08:22

RE: RE: Robot only available on desktop - not cloud

riverstourtreasures said: 

PanagiotisCharalampous said: 

Hi there,

The message is straight forward. You cannot run a cBot with full access rights on the cloud. Change your access rights to None.

Best regards,

Panagiotis

That works thanks.

On another note, I have had my robot running locally for 2 days but no trade has happened, yet when I backtest the same period 2 trades occur. Could you advise on why this might be so?

Thanks

Hi there,

Unfortunately I cannot guess. Any useful information inside the cBot's log?

Best regards,

Panagiotis

PanagiotisCharalampous
19 Jul 2024, 08:20

Dear trader,

Thank you for posting your review. Please send us some troubleshooting information when this happens. To do so, please tap seven times on the logo inside the login screen.

Best regards,

Panagiotis
 

PanagiotisCharalampous
19 Jul 2024, 05:45

Hi there,

You should talk to FTMO regarding this.

Best regards,

Panagiotis

PanagiotisCharalampous
19 Jul 2024, 05:43

Hi there,

Here you go

var closePricesSum = Bars.ClosePrices.Sum();

Best regards,

Panagiotis

PanagiotisCharalampous
19 Jul 2024, 05:39

RE: RE: Does cTrader support algos built under .Net8.0 yet?

ergun+de said: 

Hi Panagiotis,

Any update for .net 8 support? 

All the best

Hi Ergun,

Same response as above :)

Best regards,

Panagiotis

PanagiotisCharalampous
19 Jul 2024, 05:38

RE: RE: Problem on running non-visual backtest and optimize

noppanon said: 

PanagiotisCharalampous said: 

Hi Noppanon,

This issue is fixed in the latest version of cTrader. You can download it using the link below

https://ctrader.com/download/

Best regards,

Panagiotis

thans Panagiotis I will take a look. But my broker does not have this version. 

Hi noppanon,

You can use the latest version with all brokers. Just sign in with your cTrader ID and you will see all your accounts.

Best regards,

Panagiotis

PanagiotisCharalampous
19 Jul 2024, 05:34

Hi there,

Please share the cBot code and examples of the issue so that we can help further.

Best regards,

Panagiotis

PanagiotisCharalampous
18 Jul 2024, 08:56

RE: RE: RE: RE: Slippage on stop orders

neshtrader said: 

PanagiotisCharalampous said: 

neshtrader said: 

PanagiotisCharalampous said: 

Hi there,

Slippage is related to the broker's liquidity and not with the platform. Also orders are executed by the server, so the client application is not relevant.

Best regards,

Panagiotis

Hi there, i have just informed my broker they have said they will look into it, i will come back with their reply. Does this mean your platform doesn't have slippages for stop orders? unless there is abnormal market conditions like volatile news, bank holidays etc?

Hi there,

Stop orders are just marker orders triggered at a certain price. So by definition there will be slippage if there is no enough liquidity. It has nothing to do with the platform.

Best regards,

Panagiotis

Hi,

This is well noted, then there is a huge difference between you guys and MT, stop orders on MT are executed without slippage unless there is abnormal volatility. I was comparing both Ctrader and MT stop orders taking the same trades at the same price levels unfortunately slippage was more on Ctrader, my broker is still reviewing the issue. 

Regards,

Nesh

 

No that is not how it works. Stop orders are market orders and slippage is possible. If you never get a slippage on market orders, then this probably means you are b-booked and order never actually gets to the market. 

PanagiotisCharalampous
18 Jul 2024, 08:54

RE: RE: "maintenance mode / server down" several hours during trading session

bernhardCM said: 

Hi Panagotis,

thanks for your reply! Information about further processing after re-connection seems to be clear.

How about?

• Will the StopLoss (or Trailing StopLoss) be triggered when price will go below(long)/above(short), if the cTrader server is down? So will the StopLoss also handed over to the broker so that the broker will close the position?
• Is there any way to check in cBot automatically the connection of the server whether live, down, maintenance? To get notified after re-connection would be also great.

With these information I would be fully satisfied :-)

Thank you so much!

Best regards,

Bernhard

Hi again,

Will the StopLoss (or Trailing StopLoss) be triggered when price will go below(long)/above(short), if the cTrader server is down? So will the StopLoss also handed over to the broker so that the broker will close the position?

No, if the server is not working, there is nothing to process it.

Is there any way to check in cBot automatically the connection of the server whether live, down, maintenance? To get notified after re-connection would be also great.

Use Server.IsConnected

Best regards,

Panagiotis

PanagiotisCharalampous
18 Jul 2024, 08:49

Hi firemyst, 

We were not able to reproduce this behavior. It could have been a result of yesterday's outage. Let us know if it happens again.

Best regards,

Panagiotis