PanagiotisCharalampous
16 Mar 2022, 08:59

Hi Groenewald.a.m,

Can you please check if your Notifications are enabled and that your receive this notification when you change your account password?

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Panagiotis 

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PanagiotisCharalampous
15 Mar 2022, 17:11

Hi re.diego,

Unfortunately we cannot advise on execution matters. These issues are handled directly by the brokers.

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Panagiotis 

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PanagiotisCharalampous
15 Mar 2022, 14:38

Hi re.diego,

Can you please provide more information? What kind of help do you need?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Mar 2022, 11:36

Hi Bjorn,

Unfortunalely we cannot help you any further with your issue. We spent many hours in the past, pointing out coding inefficiencies in your programing and basic coding mistakes that are not related with the platform but to poor coding skills. The purpose of the community is to help you with technical questions related to the API and the platform. We cannot review hundreds of lines of code to find your mistakes and bugs or program your indicators. Especially when the code is a mess and does not adhere to any professional standard. If you feel that this is beyond your capabilities, I strongly advise you to hire a consultant. 

If you have a specific question about the inner workings of the platform and the API, feel free to ask specific questions and we will provide you with an explanation on how things work alongside with code examples wherever necessary. If you need an example on how to implement a specific scenario, we can also help. If you think something is not working as expected, please provide a short example code that demonstrates the problem and we will investigate. However we cannot fix your project's logic.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
14 Mar 2022, 15:41

Hi Florent,

The plan is to release it on Spotware Beta during the following weeks.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
14 Mar 2022, 15:03

Hi Florent,

We do not have at ETA but we are at the final stages of testing. The problem is with retrieving multitimeframe data during optimization.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
14 Mar 2022, 14:45

Hi Florent,

This issue will be fixed in v4.2 of cTrader Desktop.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
14 Mar 2022, 13:57

Hi there,

Can you try again and let me know if you still experience the problem?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
14 Mar 2022, 13:57

Hi there,

Can you try again and let me know if you still experience the problem?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
14 Mar 2022, 13:57

Hi there,

Can you try again and let me know if you still experience the problem?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
14 Mar 2022, 13:56

Hi there,

Can you try again and let me know if you still experience the problem?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
14 Mar 2022, 13:56

Hi there,

Can you try again and let me know if you still experience the problem?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
14 Mar 2022, 08:26

Hi jmmslagter,

Here is an example on how you can feed an indicator with data from another timeframe.

var tsmfast = Indicators.TimeSeriesMovingAverage(MarketData.GetBars(TimeFrame.Hour).ClosePrices, 14);

Best Regards,

Panagiotis 

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PanagiotisCharalampous
14 Mar 2022, 08:23

Hi Nick39,

Thank you for posting your suggestions. Unfortunately we cannot reply on each and every suggestion since we receive to many of them on a daily basis. Product teams see them and consider them for future releases, always in alignment with our business priorities and strategy.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
11 Mar 2022, 13:54

Hi Sam,

I am not sure what do you mean. The number of positions is already visible even if the Positions tab is not selected.

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Panagiotis 

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PanagiotisCharalampous
11 Mar 2022, 10:53

Hi gooze33,

No there is no such button for cTrader Web. You can program this on cTrader Desktop.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
11 Mar 2022, 07:51

Hi kuwait007,

If your broker does not want to configure this for cTrader, you can try another broker. Here is an example from a broker that offers fractional contracts of 0.01 lots.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
10 Mar 2022, 20:27

Hi janiodesouza,

I don't see any problem. I saw your video, I just tried this and all limit orders are executed at the requested price or better. Can you please point to one limit order that is executed at a worse price than the target price?

Best Regards

Panagiotis

PanagiotisCharalampous
10 Mar 2022, 15:16

Hi firemyst,

If it fixes itself when rolling back the drivers, then it is a drivers issue.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
10 Mar 2022, 07:53

Hi kuwait007,

The platform supports mini lots. This is configured by the broker. Please talk to you broker.

Best Regards,

Panagiotis 

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