PanagiotisCharalampous
28 Mar 2022, 11:18

Hi kygt99,

There is no limit in followers at the moment.

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Panagiotis 

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PanagiotisCharalampous
28 Mar 2022, 11:09

Hi shikuagnes21,

Did you send troubleshooting information? Also, can you try a clean installation?

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Panagiotis 

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PanagiotisCharalampous
28 Mar 2022, 10:57

Hi douglascvas,

For Buy positions stop loss is calculated from the ask price and for Sell positions from the bid price. What you see is correct.

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PanagiotisCharalampous
28 Mar 2022, 10:28

Hi shikuagnes21,

Please provide us the following information

1. The exact steps you follow to reproduce this behavior.
2. Troubleshooting information. Press Ctrl+Alt+Shift+T inside cTrader, paste a link to this discussion inside the desktop and press submit.

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Panagiotis 

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PanagiotisCharalampous
28 Mar 2022, 09:22

Hi radsit,

These features are not available as built in features of cTrader but you can find custom Indicators and cBots that implement them. 

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PanagiotisCharalampous
24 Mar 2022, 08:44

Hi TaoCTID,

Equity based stop loss is triggered after the following account's equity falls below a predefined level.

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PanagiotisCharalampous
23 Mar 2022, 09:08

Hi ncel01,

Unfortunately I do not read Portuguese (If my guess is correct). But yet, it could be a memory issue as well. If your cBots consume too much memory, this could happen.

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Panagiotis 

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PanagiotisCharalampous
23 Mar 2022, 09:01

Hi TaoCTID,

We cannot know what each strategy provider does. However, if you need to protect your account, you can use your own equity based stop loss.

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Panagiotis 

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PanagiotisCharalampous
22 Mar 2022, 14:51

Hi ncel01,

This should not cause cTrader to close. Maybe some fatal flaw inside the cBot code. We need troubleshooting info to determine what is wrong.

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Panagiotis 

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PanagiotisCharalampous
22 Mar 2022, 11:34

Hi ncel01,

We do not control the code inside the cBots and this code can cause any side effects, since it is executed on the same process as cTrader. In future releases, cBot and Indicator code will be executed in a separate process, isolating the main process from such effects. Until then, you should be carefull regarding what you are executing on your cTrader platform.

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PanagiotisCharalampous
22 Mar 2022, 08:53

Hi ncel01,

On the contrary, I believe that would be the reason. If this happens without the cBots running, please send us some troubleshooting information. To do so, press Ctrl+Alt+Shift+T when in cTrader, paste a link to this discussion inside the text box that will appear and then Submit.

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Panagiotis 

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PanagiotisCharalampous
22 Mar 2022, 08:49

Hi Guilherme,

No there isn't

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Panagiotis 

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PanagiotisCharalampous
22 Mar 2022, 08:46

Hi Guilherme,

1. The investors will copy the trade as long as their margin allows them to do so.

2. It will be rounded to the closest applicable volume. It this case it will be 0.02.

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Panagiotis 

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PanagiotisCharalampous
22 Mar 2022, 08:35

Hi Guilherme,

You can find performance fees in the General transactions tab. Performance fees are realized on the 1st of every month.

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PanagiotisCharalampous
18 Mar 2022, 10:21

Hi m_abbasi70,

This behavior is not supported at the moment for Windows.

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Panagiotis 

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PanagiotisCharalampous
18 Mar 2022, 08:57

Hi W.s.sahiri,

You cannot copy between two main accounts using cTrader Copy. You need to use an external service for this, like cMAM or Trade Copier.

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Panagiotis 

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PanagiotisCharalampous
17 Mar 2022, 17:21

Hi m_abbasi70,

What exactly did not work? What did you click? What exact actions did you take? 

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Panagiotis 

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PanagiotisCharalampous
17 Mar 2022, 09:25

Hi m_abbasi70,

Can you please be more specific about the what the exact problem is?

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Panagiotis 

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PanagiotisCharalampous
17 Mar 2022, 08:10

Hi there,

Leverage does not affect position sizing. It only affects margin allocation. The reason this happens is because your broker does not allow for lower position sizes on the specific symbol.

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Panagiotis 

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PanagiotisCharalampous
16 Mar 2022, 10:02

Hi Groenewald.a.m,

Ok then please create a thread in FIX API topic providing more information about the way you use the Python console app and we will help you.

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Panagiotis 

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