PanagiotisCharalampous
31 Dec 2023, 16:14

Hi there,

Can you share some source code that would allow us to reproduce the problem?

Best regards,

Panagiotis

PanagiotisCharalampous
31 Dec 2023, 16:12

Hi there,

Is it a .Net 6.0 indicator? Can you share the code with us?

Best regards,

Panagiotis

PanagiotisCharalampous
31 Dec 2023, 16:10

Hi Christian,

4.9.1 is a special version for IC Markets but there are no noticeable differences to 4.8.3.

Best regards,

Panagiotis

PanagiotisCharalampous
30 Dec 2023, 07:11

RE: RE: Stop Loss OnBar, Backtesting vs Live

edubecerra said: 

Thanks for your answer but that's not what i meant. I want to know if there's a way to trigger the stop loss or the take profit only on bar formation and not on tick when I run the bot live.

 

 

No, you would need program such a custom functionality yourself. Stop losses and take profits are actually pending orders with are triggered when the price is reached

PanagiotisCharalampous
29 Dec 2023, 06:09

Hi there,

It would be simpler to check if there are any positions open instead of using this method. You can use Positions.Count to do this.

Best regards,

Panagiotis

PanagiotisCharalampous
29 Dec 2023, 06:07

Hi there,

Make sure you use tick data for your backtesting

Best regards,

Panagiotis

PanagiotisCharalampous
29 Dec 2023, 06:04

RE: RE: Bug with Text Boxes - box gets stuck open and freezes program

leonwij said: 

PanagiotisCharalampous said: 

Hi there,

Any chance you can send us a recording demonstrating this issue and the steps you take to reproduce it?

Best regards,

Panagiotis

Hello, I was able to capture it on video - do you have an email address for me to send it to?

Thanks

Hi there,

Send it to community@ctrader.com

Best regards,

Panagiotis

PanagiotisCharalampous
28 Dec 2023, 07:13

Hi there,

Thanks for reporting this problem. We have identified the issue and it will be resolved in an upcoming update. 

Best Regards,

Panagiotis 

PanagiotisCharalampous
28 Dec 2023, 07:12

Hi there,

We have identified the issue and it will be resolved in an upcoming update. In the meanwhile, you can try restarting cTrader as a workaround.

Best Regards,

Panagiotis 

PanagiotisCharalampous
28 Dec 2023, 06:26

Hi there,

Make sure your compliler is set to .Net 6.0

Best regards,

Panagiotis

PanagiotisCharalampous
27 Dec 2023, 08:27

Hi there,

Try

             switch (FPVSMAsRulesB)
             {

Best regards,

Panagiotis

PanagiotisCharalampous
27 Dec 2023, 08:26

Hi there,

Backtesting is not available at the moment. It will be added in an upcoming update.

Best regards,

Panagiotis

PanagiotisCharalampous
27 Dec 2023, 08:26

RE: RE: Spotware cTrader is BLOCKING me from logging in via my VPS?!

firemyst said: 

PanagiotisCharalampous said: 

Hi firemyst,

As explained, we have no reason to block a specific ip address. If the site is accessible from everywhere else, then it is probably an issue of that machine not being able to reach out to the specific uri, not the site in general.

Best regards,

Panagiotis

You might not be doing it, but someone appears to be (AWS? A middle-man routing provider?) blocking, or not allowing, any addresses from the 77.90.x.x network.

My VPS provider responded that they can set up any number of fresh Windows 2019 Server VPS on the 77.90.x.x network, and it doesn't work anywhere:

https://gyazo.com/39e7237a672be8b5e5dcce07596ea304

However, they can set up VPS' on a London based network or elsewhere and it works fine:

https://gyazo.com/b61b565305b2cb46984e6a420ae9a80e

Also, doing a TRACERT on one of the 77.90 machines, this is what happens for them:

 

which is consistent with the errors received in the browsers (this is from Firefox this time as I've already posted errors from Chrome previously in this thread) :

 

So even if Spotware isn't blocking IP addresses themselves, there's definitely “network interference" going on that's preventing Spotware users of cTrader from reaching Spotware's cTrader servers, and I would think Spotware would want to take an interest in it to find out why network traffic from at least one network with the ID of 77.90 isn't being allowed to reach their servers.

 

Hi firemyst,

We have no other reports of such an issue so at the moment. If more users report it, we will look into this further.

Best regards,

Panagiotis

PanagiotisCharalampous
24 Dec 2023, 06:10

Hi there,

If the issue persists please send us some troubleshooting info and quote the link to this discussion.

Best Regards,

Panagiotis 

PanagiotisCharalampous
24 Dec 2023, 06:09

RE: RE: Unable to find cTID trader account with id=XXXXXX

mywebsidekicks said: 

wonepo@gmail.com said: 

Hi,

Do you have a solution since ??

Nope :(

Hi there,

You should not use the account number or the cTrader ID number in that field. You should use the ctidTraderAccountId that is included in ProtoOACtidTraderAccount

Best regards,

Panagiotis

PanagiotisCharalampous
24 Dec 2023, 06:04

Hi firemyst,

As explained, we have no reason to block a specific ip address. If the site is accessible from everywhere else, then it is probably an issue of that machine not being able to reach out to the specific uri, not the site in general.

Best regards,

Panagiotis

PanagiotisCharalampous
23 Dec 2023, 08:57

Hi firemyst,

Spotware does not block any VPS. You should contact your VPS provider instead.

Best regards,

Panagiotis

PanagiotisCharalampous
23 Dec 2023, 08:53

Hi there,

Price feeds are provided by brokers. Please contact Pepperstone regarding this matter.

Best regards,

Panagiotis

PanagiotisCharalampous
23 Dec 2023, 08:49

RE: CFD Backtesting Margin Calculations Bug

ncel01 said: 

Panagiotis,

For your reference, I believe that similar issues have been reported here:
https://ctrader.com/forum/calgo-support/41606
https://ctrader.com/forum/calgo-support/42331

Hi ncel01,

Thanks, the issue was reproduced and will be fixed in an upcoming version.

Panagiotis

PanagiotisCharalampous
23 Dec 2023, 08:48

Hi there,

Can you please provide the complete indicator source code?

Best regards,

Panagiotis