I got the same issue recently. When I would try to use any objects like Trend Line or Fibonacci Fan and etc. it will get out of mouse control when market is ticking but when a symbol stopped or disabled I can draw properly. Using cTrader 4.8.28 on Errante
Hi there,
Could you pleasesend us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.
We are not aware of any problem with price alerts. Please provide us with some screenshots and exact steps to reproduce it.
Best regards,
Panagiotis
Sorry I didn't see your message. Here you can see two alerts but no visible lines. Almost all my colleagues have the same error and it has been there for a few months now. Very frustrating to work with. I'm surprised that no one else has reported this error.
Hi there,
Are price alerts enabled in your chart's viewing options?
Deposit and withdrawal methods are a broker's responsibility. You should talk to your broker about this. As far as cTrader is concerned, it supports cryptocurrencies as account currencies.
Please try a clean installation of cTrader and let us know if this resolves your problem
Best regards,
Panagiotis
Hi,
thanks for the response,
I tried a clean installation but again, I had the same problem,
it only runs in the background i can hear the voice when it connects and i can see it in the taskbar minimized but when i click on it to maximize it , nothing happens
Regards,
Aidin
Hi there,
Can you share a video of demonstrating this behavior?
You cannot use the current index with the BarsDaily collection. You need to match the index with correct BarsDaily index. Try something like the following
var barsDailyIndex = BarsDaily.OpenTimes.GetIndexByTime(Bars.OpenTimes[index]);
Best regards,
Panagiotis
Wow, thank you . That solved my problem , I would just like to know is there a newbar function inbuilt into ctrader ? I would like to change my if statement to check if theres a new bar in the daily timeframe or weekly etc before drawing my supports and resistance
If your strategy's logic is based on tick data information e.g. uses take profit or stop loss, then you need to use tick data to get accurate results. Bar data should only be used if your strategy opens and closes positions on every bar.
You cannot use the current index with the BarsDaily collection. You need to match the index with correct BarsDaily index. Try something like the following
var barsDailyIndex = BarsDaily.OpenTimes.GetIndexByTime(Bars.OpenTimes[index]);
The indicator should be able to see the storage. Can you please share with us the cBot code and the indicator code so that we can investigate this issue?
You should always normalize your volume, before placing orders, using NormalizeVolumeInUnits method. Else the volume will not be a valid tradable volume.
PanagiotisCharalampous
04 Jan 2024, 07:17
Hi there,
I don't see a problem here. An open market session is not a prerequisite to trade some symbols.
Best regards,
Panagiotis
@PanagiotisCharalampous