PanagiotisCharalampous
21 May 2024, 05:55

RE: RE: RE: Cbot on Cloud

sebastien.t said: 

sebastien.t said: 

Is it on Windows?

 

because I have the Mac app and I can't see any of those options.

 

Thank you

Good day,

 

could you revert please?

Hi there,

It is not available with cTrader for Mac at the moment. It will be available in v5.0.

Best regards,

Panagiotis

PanagiotisCharalampous
21 May 2024, 05:53

RE: RE: how do you start and stop calgo on mobile? it says we we can now do it, but after turning on the bot in Cloud, i dont see the option in mobile.

thetrendbott said: 

PanagiotisCharalampous said: 

Hi there,

If you go to the Algo tab in your mobile application, you should be able to see all your algos and start them.

Best regards,

Panagiotis

i have downloaded the latest app but I don’t see it 

Hi there,

It's here

Best regards,

Panagiotis

PanagiotisCharalampous
21 May 2024, 05:47

RE: RE: Problems with NEW cTrader version 5.0.21

Obiriec said: 

PanagiotisCharalampous said: 

Hi there,

Why don't I find the "Invite" section when I open "Public Settings"?

This will be available only in broker cTrader applications.

Thanks for the reply.

One doubt remains, I use these brokers:
TopFx, ICMarkets
They have not integrated this function into their cTrader and are stuck at version 4.x.xx
I deduce that I am forced to wait for them to also update the platform to version 5.x.xx

Alternatively, could you suggest a Broker that already supports this functionality and, above all, that manages Futures (such as DAX, FTSE MIB, DOW JONES, NASDAQ, etc)

I am very grateful for your reply

 

Hi there,

The update has been released only on cross broker cTrader for the moment. Brokers will be upgraded at a later time. 

Unfortunately I cannot provide broker suggestions. You need to do your own research and select based on your own needs.

Best regards,

Panagiotis

PanagiotisCharalampous
21 May 2024, 05:43

Hi all,

Thanks for your feedback, it has been forwarded to the product team.

Best regards,

Panagiotis

PanagiotisCharalampous
21 May 2024, 05:42

Hi there,

Thank you for reporting this issue. Unfortunately we were not able to reproduce this behavior. Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis

PanagiotisCharalampous
20 May 2024, 10:02

Hi there,

Thank you for reporting this issue. We will resolve this in an upcoming update.

Best regards,

Panagiotis

PanagiotisCharalampous
20 May 2024, 08:11

Hi Semastien,

When you launch an instance, you will get the following options

Best regards,

Panagiotis

PanagiotisCharalampous
20 May 2024, 08:09

Hi there,

Can you share your indicator's code as well as the log created when you load is and the trade is missed?

Best regards,

Panagiotis

PanagiotisCharalampous
20 May 2024, 08:08

Hi there,

Can you please let us know your broker? Also try cleaning your backtesting cache in C:\Users\user\AppData\Roaming\Broker cTrader\BacktestingCache

Best regards,

Panagiotis

PanagiotisCharalampous
20 May 2024, 08:03

Hi there,

You should talk to FTT about this.

Best regards,

Panagiotis

PanagiotisCharalampous
20 May 2024, 07:33

Hi there,

Looks like a temporary network issue. Can you try opening this link and let us know if it works fine for you?

https://backtesting.ctrader.com/v5.0.0/

Best regards,

Panagiotis

PanagiotisCharalampous
20 May 2024, 06:25

Hi there,

Documentation for this feature will be added soon.

Best regards,

Panagiotis

PanagiotisCharalampous
20 May 2024, 06:24

Hi there,

Go to Settings > Assets and pick the units you wish

Best regards,

Panagiotis

PanagiotisCharalampous
20 May 2024, 06:21

Hi there,

You can find some here.

Best regards,

PanagiotisCharalampous
20 May 2024, 06:17

Hi there,

It seems that historical data is missing from your broker. Talk to your broker about this.

Best regards,

Panagiotis

PanagiotisCharalampous
20 May 2024, 06:13

Hi there,

Can you please be more specific regarding what you are looking for?

Best regards,

Panagiotis

PanagiotisCharalampous
20 May 2024, 06:12

RE: RE: Residence verification problem

denisigrishta47 said: 

PanagiotisCharalampous said: 

Hi there,

Can you please send us a screenshot of the message as well as the IP of your device?

Best regards,

Panagiotis

 

Hi there,

It seems that you have confirmed to the app that you are a US citizen. If this is not the case, please uninstall and reinstall the application.

Best regards,

Panagiotis

PanagiotisCharalampous
20 May 2024, 06:10

Hi there,

Why don't I find the "Invite" section when I open "Public Settings"?

This will be available only in broker cTrader applications.

How can you open cBots on cTrader app on iPhone?

If you have synchronized your cBots to the cloud, you should see the Algo tab in your mobile application

I can't find the "cTrader Algo" app in the store.

There is no such app in the store

when you try to make an export by choosing "for all users", cTrader goes into error.

The error has been sent to the product team, they will check

PanagiotisCharalampous
20 May 2024, 06:02

Hi there,

This is not possible. In order to connect with Binance, Binance needs to offer cTrader.

Best regards,

Panagiotis

PanagiotisCharalampous
20 May 2024, 06:00

RE: RE: Why only Algo trading update?

TWiLiGHT_FX said: 

PanagiotisCharalampous said: 

Hi there,

More updates for updates for manual trading will be released in future releases.

Best regards,

Panagiotis

Hi Panagiotis

When it says Public profile on my cBot does that mean by “Enabling Synchronization” will make it viewable to the public & if so what information will be viewable to the public, spotware & or if on the cloud.??

No the algos will not be available to the public