PanagiotisCharalampous
01 Jun 2020, 08:32

Hi insaf92713,

Can you please check if you still face this issue?

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
01 Jun 2020, 08:29

Hi sheachgordon,

For execution issues you should contact your broker.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
01 Jun 2020, 08:28

Hi kadesha.meade, 

The issue should have been resolved now. Can you please check and let me know?

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
01 Jun 2020, 08:26

Hi yomm0401,

No this is not possible at the moment.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
01 Jun 2020, 08:25

Hi diegoyann19, 

Based on the email you received from ICMarkets, they are looking at it and you should be expecting a response from them.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
29 May 2020, 16:56

Hi diegoyann19, 

If you have invested money into a strategy then the funds are moved into a subaccount which is dedicated to following this strategy. You can see the subaccount in the cTrader Copy section. You can read more information here.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
29 May 2020, 16:52

Hi cheryntan,

We have investigated this issue and the extra closing deals are caused by an equity to equity ratio readjustment due to the fact that the client received a deposit into his account at the specific moment.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
29 May 2020, 12:16

Hi nycziecskoi,

Check Linked Charts and Sync Objects indicator.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
29 May 2020, 08:24

Hi firemyst,

Please avoid such type of advertising in this forum. 

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
29 May 2020, 08:21

Hi RayAdam,

This happens because Bars does not have enough history to calculate the SMA. Try adding the below in your OnStart() method

            while (Bars.Count < inputSMA)
                Bars.LoadMoreHistory();

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
29 May 2020, 08:16

Hi cheryntan,

Please provide us with your account number, your broker and some screenshots with the specific deal ids so that we can investigate further.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
29 May 2020, 08:12

Hi hemmatidev,

You can do this using Workspaces.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
29 May 2020, 08:06

Hi gaspper3033,

Range charts will be added in a future release of cTrader Web.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
29 May 2020, 08:04

Hi Vivek,

There aren't any option for this at the moment except of using market orders. 

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
28 May 2020, 16:52

Hi darcome,

Thanks, your timezone does not seem to be the same with your time. Probably this is why you experience this behavior.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
28 May 2020, 16:32

Hi Cem, 

Can you please check again and let us know if the issue is resolved?

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
28 May 2020, 16:22 ( Updated at: 21 Dec 2023, 09:22 )

Hi darcome,

Can you please provide us a screenshot of your Date & Time settings as below?

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
28 May 2020, 16:19

Hi Yuval,

They are not supported at the moment for the Trade tab but we plan to add this option in future releases.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
28 May 2020, 16:10

Hi douglascvas,

Swap rates change quite often, usually every week. Yes please repeat the experiment and record the actual swaps. Let me know if you still have trouble with this.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
28 May 2020, 16:08

Hi Yuval,

You will have to calculate this manually. Just subtract the opening time between two consecutive bars to get the time difference and then read the minutes.

Best Regards,

Panagiotis 

Join us on Telegram