PanagiotisCharalampous
09 Jun 2020, 10:36

Hi iucpxleps,

We have received your troubleshooting information and we are investigating.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
09 Jun 2020, 10:34

Ηι robustby,

You need to provide more information How do you know that these copiers are not copying your trades? What commission would you expect to get? Why do you say that they are demo copiers but displayed as live? 

Best Regards,

Panagiotis 

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PanagiotisCharalampous
09 Jun 2020, 10:28

Hi YrpWayne,

Did you try subscribing to the Bars.Tick() event?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
09 Jun 2020, 10:25

Hi Santo,

Please try a clean installation and let us know if this resolves the issue.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
09 Jun 2020, 10:01

Hi shapebubble,

To be able to investigate this issue you will need to provide us with the cBot code and exact steps to reproduce this behavior (Optimization settings and dates, selected backtesting parameters etc).

Best Regards,

Panagiotis 

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PanagiotisCharalampous
09 Jun 2020, 09:56

Hi there,

Can you provide us the cBot code you are using to check this?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
09 Jun 2020, 09:50 ( Updated at: 21 Dec 2023, 09:22 )

Hi zenirofx,

Please make sure cTrader is focused. You should get the following window.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
09 Jun 2020, 09:48

Hi cesafat,

You can consider posting a Job or contacting a Consultant to help you.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
09 Jun 2020, 09:46

Hi there,

Do you still have this issue? It seems fine to me at the moment.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
09 Jun 2020, 09:43

Hi uri.fung,

Check this thread in case it is helpful.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
09 Jun 2020, 09:39

Hi BenjaminR,

1. Every 10 seconds.

2. Yes, you can request for more than one symbols in one message. You can specify the number of symbols requested in tag 146 and send an equal number of tag 55 entries with the symbols you wish to receive.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
09 Jun 2020, 09:30

Hi Yuval,

In this case you will need to find a way to communicate to the rest of the indicators that bar loading is in progress e.g. through a variable stored in a file. and do not execute the calculate method when this is the case. This will save you processing time.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
09 Jun 2020, 09:25

Hi Mario,

Yes it is a known issue and will be resolved before the release of 3.8 to brokers.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
09 Jun 2020, 09:22

Hi Sameh,

Can you post a cBot that reproduces these crashes so that we can check?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
09 Jun 2020, 09:21

Hi tradinginsider,

This is in progress and will become available in one of the upcoming releases of cTrader Mobile apps.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
09 Jun 2020, 09:19

Hi Mario,

See below an example for buy orders

var lastBuy = History.Where(x => x.TradeType == TradeType.Buy && x.SymbolName == Symbol.Name).Last();

Best Regards,

Panagiotis 

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PanagiotisCharalampous
09 Jun 2020, 09:08

Hi duncanhundley,

Unfortunately advanced protection is not available for pending orders.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
05 Jun 2020, 08:25

Hi Martin,

No there is no such option in cMirror or cTrader Copy. Risk is managed by the strategy provider.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
05 Jun 2020, 08:23

Hi algraham1993,

Unfortunately there is no such option at the moment.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
05 Jun 2020, 08:20

Hi Eliezer,

We cannot see the images however the two platforms use different data feeds so differences are expected. There is no "correct" feed in the OTC world, differences are expected between brokers.

Best Regards,

Panagiotis 

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