PanagiotisCharalampous
17 Aug 2020, 08:41

Hi Lukasz,

The server will not respond if it cannot parse the message. If you are sending the exact same message to the exact same proxy and port, you should receive the same response. If it works with C#, it seems there is no issue with the message or the server. It could be something with the programming language. Unfortunately I cannot help you much with C++ as I do not have much experience with it.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
17 Aug 2020, 08:28

RE: Same issue

FreedomFx said:

Totally agree.. i provide the freedom fund system and these daily deposits into the system account are causing a huge problem now. This needs to be changed immediately.

Hi FreedomFx,

This feature is in progress.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
17 Aug 2020, 08:21

Hi anywheregamesandroid,

Can you please provide us with better resolution image? We cannot see the values you are referring to clearly.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
17 Aug 2020, 08:17

Hi lavacentex,

If you have trouble uploading the file, please send it at community@spotware.com

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
17 Aug 2020, 08:11

Hi Tengu,

Can you please send us some troubleshooting information regarding this issue? To do so, while in cTrader press Ctrl-Alt-Shift-T, paste a link to this discussion in the text box of the form that will appear and press Submit.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
17 Aug 2020, 08:06

Hi ImanTheTrader,

There is no option to block demo accounts at the moment. We will provide this option in a future update of cTrader Copy.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
17 Aug 2020, 08:03

Hi FreedomFx,

As explained on another thread, whenever there are deposits/withdrawals on a strategy providing account, then cTrader Copy performs the relevant readjustments to maintain the equity to equity ratio. A future update of cTrader Copy will provide the option to receive your copying fees into a separate trading account so that this behavior is avoided.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
17 Aug 2020, 07:57

Hi Beri,

You need to provide us with more information about the issue. If you can reproduce these messages with the example application, please send us your token at connect@spotware.com with the steps you use to reproduce this behavior.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
17 Aug 2020, 07:56

Hi FreedomFx,

Automatic position opening/closing happens every time deposits/withdrawals take place on the strategy providing account. I have provided links above that describe this situation. At the moment we are developing a feature that will allow the strategy provider to receive the fees into a separate account so that this situation is avoided. It will be delivered in one of the upcoming releases of cTrader Copy.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
14 Aug 2020, 11:33

Hi kylem-93,

Probably it is the same reason. Positions are closed to maintain the equity to equity ratio due to deposits/withdrawals by the strategy provider. You can read more about this here.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
14 Aug 2020, 09:41

Hi lavacentex,

Can you please provide us with more information about this issue e.g some screenshots or a video?

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
14 Aug 2020, 08:11

Hi firemyst,

You can edit/delete an indicator if you just right click on it inside the chart.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
13 Aug 2020, 16:06

Hi v1to,

Can you please provide more information like steps to reproduce and screenshots?

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
13 Aug 2020, 15:37

Hi v1to,

Post it here

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
13 Aug 2020, 15:26

Hi v1to,

You have reported this in the wrong section therefore I will remove this post in a while. Please report this in the correct section of the forum.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
13 Aug 2020, 11:55

Hi Sharpie,

Unfortunately we will need the source code to investigate this.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
13 Aug 2020, 08:20

Hi Anders,

The issue seems to be the fact that you are comparing the LastValue, which is the value of the indicator at the opening of the bar, with the value of closed bars. The indicator value will definitely change until the bar is closed. Try printing and comparing Last(1) instead.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
13 Aug 2020, 07:58

Hi all,

Can you please provide more information about this issue e.g screenshots of the messages you receive?

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
13 Aug 2020, 07:54

Hi ergun,

Yes this is correct.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
12 Aug 2020, 14:15

Hi Lukasz,

Did you exclude the possibility that there is a problem with the message e.g. wrong credentials? Did you get a response for the exact same message using the C# application?

Best Regards,

Panagiotis 

Join us on Telegram