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Replies
PanagiotisCharalampous
21 Aug 2020, 16:47
Hi twoheartzin1soul,
You do not need to switch the cBot off to do this.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
21 Aug 2020, 16:44
Hi Aguia7,
Symbols are offered by brokers not by cTrader. You need to contact your broker regarding this issue.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
21 Aug 2020, 16:19
Hi guspiccinini,
This is by design, it is a common way to close a tab. It works like this in all major browsers.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
21 Aug 2020, 08:38
Hi Sam,
Your code will stop the cBot completely on the specific days. Try something like this instead
var day = Server.Time.DayOfWeek;
if (day == DayOfWeek.Monday || day == DayOfWeek.Tuesday || day == DayOfWeek.Wednesday || day == DayOfWeek.Thursday)
{
// Trade
}
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
21 Aug 2020, 08:34
Hi Roberto,
We cannot force any strategy provider to respond to messages neither we can allow users to contact them without their permission. We used to offer the option to contact strategy providers but we received a lot of complaints, therefore we removed it. Strategy providers can optionally provide contact info in their strategy description (many do so) and investors can choose not to follow strategy providers that refuse to communicate.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
21 Aug 2020, 08:30
Hi unlax.trader,
1) We did not have any other reports about issues with email sending. If ClickAlgo Email Test Tool runs successfully but you still not receive an email, then it must be something with your email. I am sorry if I cannot be of much help here.
2) The user's cTrader ID email address is not available through the API. You will need to rely on a cBot parameter for this information.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
21 Aug 2020, 08:23
Hi twoheartzin1soul,
No, you will need to reinitialize the indicator with the new parameters.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
21 Aug 2020, 08:22
Hi bienve.pf,
There is no other way at the moment. Your solution should work fine.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
21 Aug 2020, 08:17
Hi Vitali,
Can you please provide us the indicator code and the broker?
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
20 Aug 2020, 10:27
Dear all,
We are planning to add more options to QuickTrade trading in future releases of the mobile applications. The new modes should help minimizing this issue.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
20 Aug 2020, 08:06
Hi Sam,
See an example below
using System;
using cAlgo.API;
using cAlgo.API.Indicators;
namespace cAlgo.Indicators
{
[Indicator(IsOverlay = false, AccessRights = AccessRights.None)]
public class TickVolumeTheMinimalTrader : Indicator
{
[Output("UpVolume", LineColor = "Green", PlotType = PlotType.Histogram, Thickness = 4)]
public IndicatorDataSeries UpVolume { get; set; }
[Output("DownVolume", LineColor = "Red", PlotType = PlotType.Histogram, Thickness = 4)]
public IndicatorDataSeries DownVolume { get; set; }
[Output("MA", LineColor = "Blue", PlotType = PlotType.Line, Thickness = 4)]
public IndicatorDataSeries MA { get; set; }
[Parameter(DefaultValue = 10)]
public int Periods { get; set; }
private MovingAverage volumeMA;
protected override void Initialize()
{
// Initialize and create nested indicators
volumeMA = Indicators.MovingAverage(Bars.TickVolumes, Periods, MovingAverageType.Simple);
}
public override void Calculate(int index)
{
UpVolume[index] = Bars.TickVolumes[index];
if (UpVolume[index] < UpVolume[index - 1])
DownVolume[index] = UpVolume[index];
else
DownVolume[index] = 0;
MA[index] = volumeMA.Result[index];
}
}
}
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
20 Aug 2020, 07:53
Hi bdouglas,
Please let us know what do you think the issue is, who is the broker and what is the symbol of the chart.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
20 Aug 2020, 07:51
Hi Sam,
It does not work because you expect a day to a Friday and a Saturday and a Sunday at the same time. Try an OR condition instead.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
20 Aug 2020, 07:43
Hi amirus.stark,
There is no such option at the moment I am afraid.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
19 Aug 2020, 14:35
Hi twoheartzin1soul,
You can use the GetBars() method and retrieve the monthly timeframe bars.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
19 Aug 2020, 14:03
Hi genappsforex,
I tried reproducing this behavior but I could not. Are there any specific steps I should follow?
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
19 Aug 2020, 10:39
Hi mlcilia,
The problem lies in this condition
Bars.HighPrices[index] > Bars.HighPrices[index + e]
You are looking for a future value which will always be null for future values. Therefore the code will never enter into this part of the code. It will only work for past values and this is why you get past values when you add an indicator. But if you leave the indicator on the chart for a while, you will see that the indicator behaves the same way.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
19 Aug 2020, 09:39
Hi Balazs,
If you can still experience the technical issue you described, please record a video and send it to us to investigate further. For refund requests, please talk to your broker.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
19 Aug 2020, 08:31
Hi Jude,
Can you remove the indicators and let us know if the problem persists? If not, then please send us the indicators at community@spotware.com to investigate further
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
21 Aug 2020, 16:51
Hi Jamie,
Can you post a screenshot with the exact fields you are looking at?
Best Regards,
Panagiotis
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