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Replies
PanagiotisCharalampous
26 Feb 2021, 08:03
Hi Anton,
It is a known bug and we will fix it.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
26 Feb 2021, 08:00
Hi ctid2022215,
Native applications are usually faster than web applications. However I would not anticipate notable difference between the two.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
26 Feb 2021, 07:56
Hi ChannelTrader,
Can you provide your symbol and backtesting dates?
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
25 Feb 2021, 15:06
Hi ChannelTrader,
I tried this on backtesting and seems to close positions just fine before it stops
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
25 Feb 2021, 14:56
Hi tim.magnusson,
Recently we have announced a new way of paying fees to providers. You can find the announcement here.
Quoting from the announcement
The Volume Fee is deposited to the Strategy Provider account along with other types of Fee, unlike previously, when the Volume Fee was deposited at the end of the day.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
25 Feb 2021, 14:23
Hi ctid3179522,
If you notice the Sample Martingale cBot chooses trading direction randomly
private TradeType GetRandomTradeType()
{
return random.Next(2) == 0 ? TradeType.Buy : TradeType.Sell;
}
So you cannot expect the results to be repeatable.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
25 Feb 2021, 12:29
Hi Lisa,
It seems to be there for me.
Can you send us the relevant screenshot?
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
25 Feb 2021, 09:25
Hi TurtleFX,
Recently we have announced a new way of paying fees to providers. You can find the announcement here.
Quoting from the announcement
The Volume Fee is deposited to the Strategy Provider account along with other types of Fee, unlike previously, when the Volume Fee was deposited at the end of the day.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
25 Feb 2021, 09:21
Hi ctid3179522,
Can you share the cBot code?
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
25 Feb 2021, 08:23
Hi ChannelTrader,
To help you solve it, you need to help me reproduce it. So I need the following
1) The complete cBot code
2) cBot parameters
3) Backtesting dates and the date that this happens.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
24 Feb 2021, 16:58
Hi zaquery,
That is not possible unfortunately.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
24 Feb 2021, 16:50
Hi ChannelTrader,
It seems correct to me. Can you help us reproduce this behavior?
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
24 Feb 2021, 14:54
( Updated at: 21 Dec 2023, 09:22 )
Hi zaquery,
If you right click on the History grid header, you will be able to select the columns you want to see. See below
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
24 Feb 2021, 14:07
Hi prosteel1,
Since the convention is different, any comparison will not make sense. I will have to discuss this with the product team if they are willing to change the convention or if there is a reason that would not allow this to be changed.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
24 Feb 2021, 11:11
Hi xabbu,
I am not sure what are you trying to address here. If the callback has not been called, then the operation is not executed yet. If you need to make decisions after the trade has been executed, then don't make then unless the callback has been called.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
24 Feb 2021, 10:49
Hi SmallStep,
A broker's accounts are only accessible through the broker's cTrader. You cannot access a broker's accounts using another broker's cTrader.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
24 Feb 2021, 10:47
Hi xabbu,
You can use a callback if you want to be notified when an order has been executed. See below
public TradeOperation ExecuteMarketOrderAsync(TradeType tradeType, string symbolName, double volume, [optional] Action callback)
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
24 Feb 2021, 10:43
Hi Daniele,
It seems that the broker has disabled trading for your account. Please contact your broker.
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
24 Feb 2021, 10:10
Hi Daniele,
Can we also have your broker and account number?
Best Regards,
Panagiotis
@PanagiotisCharalampous
PanagiotisCharalampous
26 Feb 2021, 08:09
Hi r.stipriaan,
Can you please provide some evidence for this so that we can reproduce this situation as well?
Best Regards,
Panagiotis
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