PanagiotisCharalampous
08 Mar 2021, 11:07

Hi again,

Unfortunately there is no video

In any case, the description has a limit in characters. Make sure this is not caused because of a too long description.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
08 Mar 2021, 09:25

Hi Sue,

The spread parameter used in backtesting and optimization is only for the cases where you do not use tick data but bars, and it's purpose is to somehow simulate the spread by adding the respective value on the bar's close price. When you run the cBot live, you can get the spread from the difference of bid and ask prices.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
08 Mar 2021, 09:21

Hi ctid2950011,

Can you please explain what is the problem? Can you share some screenshots or maybe a video?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
08 Mar 2021, 09:20

Hi bnlf,

Commissions are set by brokers, not by cTrader.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
08 Mar 2021, 09:08

Hi maxdelater,

Can you provide the complete cBot/Indicator code?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
08 Mar 2021, 09:07

Hi duketv,

Can you explain why the results are not consistent?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
08 Mar 2021, 09:05

Hi Shares4us,

This functionality was designed as a feature for better memory management, since in the vast majority of the cases, when calling the indicator with the same parameters the previous instance should provide the information you need. You use the indicator in an unorthodox way, therefore this issue popped up. We did not have any other reports regarding this till now. We will consider changing it if more issues like this are reported.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
08 Mar 2021, 08:57

Hi danishiam1,

We are considering the option of hiding the open positions from followers in a future update. This should help you protect your trading activities.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
08 Mar 2021, 08:54

Hi there,

Existing Mouse Hotkeys cannot be changed. If you want to add custom hotkeys and program custom functions, you can check the Chart Keyboard Events add to the new cTrader Automate 4.0 

Best Regards,

Panagiotis 

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PanagiotisCharalampous
08 Mar 2021, 08:48

Hi linton.nkambule,

We do not have a date but it should be released in the next couple of weeks.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
08 Mar 2021, 08:46

Hi Alvaro,

Thanks for posting your suggestions. If would be better if you could post them in the Suggestions section.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
08 Mar 2021, 08:43

Hi marcush529,

Can you please post some screenshots of your problem so that we can understand what the issue is?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
08 Mar 2021, 08:42

Hi heet007,

Yes we are talking about the same thing. Can you please provide the screenshots?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
05 Mar 2021, 16:54

Hi ace6670,

No you cannot change it. It is set by the broker.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
05 Mar 2021, 16:26

Hi ace6670,

This is set by your broker and you can see it in your TradeWatch. See nelw

Best Regards,

Panagiotis 

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PanagiotisCharalampous
05 Mar 2021, 16:11

Hi ace6670,

This means that your positions have been closed or partially closed because your margin reached the stop out level. So your positions were closed by the server.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
05 Mar 2021, 12:37

Hi balnet,

You need to contact our sales team regarding prices.

Regarding cTrader Copy, it only works for brokers offering the service.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
05 Mar 2021, 10:25

Hi marian.kosa,

You can see the error message in the log, as shown above.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
05 Mar 2021, 08:59 ( Updated at: 21 Dec 2023, 09:22 )

Hi marian.kosa,

If you try this volume on EURUSD, you will get the below errors in the log

The volume is the reason your orders are not executed.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
05 Mar 2021, 08:51

Hi heet007,

All orders executed on your strategy account should be copied to your followers accounts. If you have specific cases where this did not happen, please share them with us so that we can investigate why this happened.

Best Regards,

Panagiotis 

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