PanagiotisCharalampous
28 May 2021, 15:03

Hi Some_Trader,

Make sure that your build your project with breakpoints before you attach VS to cTrader.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
28 May 2021, 12:29

Hi Waxy,

Can you please provide us with the following?

• Application scale
• Windows scale
• Display resolution

Also please send us troubleshooting information. Paste the link to this discussion in the text box.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
28 May 2021, 11:26

Hi ctid2720557,

I cannot reproduce any issues at the moment for the specific strategy. MMFM was banned from the forum because he violated our Community Rules and Guidelines. He was defaming the platform without providing the information I was requesting from him.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
28 May 2021, 07:54

Hi SafeSimpleScalps,

Can you please provide a screenshot of what are you looking at?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
28 May 2021, 07:52

Hi everson_imcomp,

It is not clear what are you looking for. Can you be more specific?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
28 May 2021, 07:48

Hi chris07,

Can you please share with us the source code of this drawing tool?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
28 May 2021, 07:36

Hi edunavy_89,

Can you please provide us with the exact steps you follow so that we can check?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
28 May 2021, 07:35

Hi mthazim428,

Could you please provide us with some screenshots and exact steps to reproduce this behavior?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
27 May 2021, 16:22

Hi romanoc,

Unfortunately this is not possible. A cBot/Indicator can operate only on the current chart.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
27 May 2021, 15:58

Hi hao.han,

Unfortunately this information cannot be downloaded.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
27 May 2021, 15:23

Hi lazar.florinmihai,

This might have happened because changing this parameter doesn't take an effect immediately after indicator re-building. It will take effect when indicator will be removed and added to chart. There are 3 ways to do this:

1. Restart cTrader
2. Switch to another workspace and back
3. Remove and add indicator from/to chart

Best Regards,

Panagiotis 

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PanagiotisCharalampous
27 May 2021, 10:04

Hi lazar.florinmihai,

To avoid this, you need to set the following parameter to false

[Indicator(AutoRescale = true, ...

Check here

Best Regards,

Panagiotis 

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PanagiotisCharalampous
27 May 2021, 09:23 ( Updated at: 21 Dec 2023, 09:22 )

Hi there,

We cannot reproduce such a behavior neither we had any other complaints. I am connecting to Varianse London proxy from Cyprus without any notable delay. See below

Can you send us the relevant screenshot from your cTrader application? Also can you confirm you are using the same host as the one suggested by cTrader?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
27 May 2021, 09:12

Hi TracyQ,

Can we have the strategy name, the follower's account number and broker?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
26 May 2021, 17:03

Hi swapd0,

Please provide the complete sequence of messages exchanged and the timestamps.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
26 May 2021, 16:49

Hi swapd0,

Why don't you use what is suggested by cTrader? h60.p.ctrader.com

Best Regards,

Panagiotis 

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PanagiotisCharalampous
26 May 2021, 16:32

Hi swapd0,

Not sure what you mean about the proxy, I think that I've nothing configurated there. Sorry, but networks are not my field.

I mean the host you use to send the FIX messages too. Based on your screenshot, it should be h60.p.ctrader.com. Can you confirm? Also I need the timestamps of the messages.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
26 May 2021, 16:06

Hi swapd0,

live.icmarkets.<userNumber> should've worked. Can you please tell us the proxy you are using and provide us with the exact messages exchanged with timestamps so that we can check?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
26 May 2021, 15:24 ( Updated at: 21 Dec 2023, 09:22 )

Hi swapd0,

Can you send us a screenshot of your FIX API Section?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
25 May 2021, 19:07

Hi MMFM,

I assume we are talking about a strategy. You can get the link to your strategy here

Best Regards,

Panagiotis 

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