PanagiotisCharalampous
15 Jun 2021, 16:27

Hi yuval.ein,

If this is what is printed, then this is how the symbol is set up. Which symbol is this?

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Panagiotis 

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PanagiotisCharalampous
15 Jun 2021, 14:04

Hi mohanrajdeenadayalan,

We had several reports regarding this issue with this ISP. The issue seems related with specific ISP providers and there is not much we can do about this unfortunately.

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Panagiotis 

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PanagiotisCharalampous
15 Jun 2021, 08:46

Hi yuval.ein,

Symbol.DynamicLeverage

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Panagiotis 

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PanagiotisCharalampous
15 Jun 2021, 08:14

Hi 10177081,

There are many cTrader brokers that offer shares.

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Panagiotis 

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PanagiotisCharalampous
15 Jun 2021, 08:06

Hi yuval.ein,

Check SymbolInfo.DynamicLeverage.

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Panagiotis 

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PanagiotisCharalampous
14 Jun 2021, 16:23

Hi 3035480,

There is nothing you can do at the moment except waiting for the fix. We cannot know when it will arrive, you can check for latest drivers or contact Intel here.

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Panagiotis 

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PanagiotisCharalampous
14 Jun 2021, 16:16

Dear Angela,

You can find many here.

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Panagiotis 

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PanagiotisCharalampous
14 Jun 2021, 09:28

Hi 3035480,

This is a bug in Intel's drivers. You need to wait a fix from Intel.

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Panagiotis 

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PanagiotisCharalampous
14 Jun 2021, 09:25

Hi arunsub321,

You need to delete your strategy and create a new one with a different name. You have no copiers yet, so this should not be a problem.

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Panagiotis 

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PanagiotisCharalampous
14 Jun 2021, 09:21

Dear Angela,

Symbols are provided by brokers, not by cTrader. There are a lot of brokers offering commodities on cTrader.

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Panagiotis 

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PanagiotisCharalampous
14 Jun 2021, 09:19

Hi ryclee,

The issue has been fixed. If you still experience the problem, please provide a screenshot from where we can see the broker, the account number, the symbol and the timeframe.

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Panagiotis 

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PanagiotisCharalampous
14 Jun 2021, 09:08

Hi gj5961136,

Can you please post the contents of the log so that we can understand what is wrong?

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Panagiotis 

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PanagiotisCharalampous
11 Jun 2021, 15:53

Hi ertul,

When you subscibe to market data, the first message you will receive will be a full refresh followed by incremental refresh messages. The first message needs to be a full refresh message so that you have something to apply the increments on.

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Panagiotis 

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PanagiotisCharalampous
11 Jun 2021, 15:49 ( Updated at: 21 Dec 2023, 09:22 )

Hi,

See below where you can change the language for cTrader Copy.

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Panagiotis 

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PanagiotisCharalampous
11 Jun 2021, 08:55

Hi to both,

Not sure what systems or keyboards do you use but curly brackets on a Windows machine with a US keyboard are typed using Shift + [. 

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Panagiotis 

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PanagiotisCharalampous
10 Jun 2021, 15:21

Hi Francesc,

You should be getting  a "Market Closed" message from FIX for each request you send while the market is closed. If this is not the case, please provide us with the following.

• Account number
• Broker
• Proxy
• Message that did not receive a response, alongside with a timestamp.

So that we can investigate further.

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Panagiotis 

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PanagiotisCharalampous
10 Jun 2021, 15:08

Hi sajadian.eh,

You can move the chart in anywhere in cTrader as well. Just drag the time counter left and right. See here.

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Panagiotis 

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PanagiotisCharalampous
09 Jun 2021, 16:04 ( Updated at: 21 Dec 2023, 09:22 )

Hi acl88,

Of course you can. See below

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Panagiotis 

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PanagiotisCharalampous
09 Jun 2021, 07:53

Hi anhphamtuan489,

Unfortunately this is not possible.

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Panagiotis 

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PanagiotisCharalampous
08 Jun 2021, 11:20

Hi Lisa,

At the moment, they are not taken into consideration but the feature is in our backlog.

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Panagiotis 

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