PanagiotisCharalampous
22 Jun 2021, 08:02

Hi all,

Check this thread.

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Panagiotis 

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PanagiotisCharalampous
22 Jun 2021, 08:01

Hi gasj3108,

Check this thread.

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Panagiotis 

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PanagiotisCharalampous
22 Jun 2021, 07:56

Hi Francesc,

After further investigation, on that date there were no connections related to the mentioned account account on h24.p.ctrader.com. Nevertheless, there were connections on h44.p.ctrader.com. At 2021-05-28 20:59:31.038, you got disconnected and reconnected back at 2021-05-28 21:14:26.416. Hence the server didn't receive any requests from you during that time period, thus did not respond to any message.

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Panagiotis 

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PanagiotisCharalampous
18 Jun 2021, 16:52

Hi globalblack,

The represent the distance in x and y coordinates. Bars and pips respectively.

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Panagiotis 

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PanagiotisCharalampous
18 Jun 2021, 16:47

Hi ryclee,

As per my previous comment, please provide a screenshot from where we can see the broker, the account number, the symbol and the timeframe.

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Panagiotis 

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PanagiotisCharalampous
18 Jun 2021, 13:58

Hi danieleyube,

You need to provide more information about your problem. We need the following

1. Source code
2. Steps to reproduce and screenshots of the problem

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Panagiotis 

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PanagiotisCharalampous
18 Jun 2021, 13:37

Hi kyunkakata

If you need the last closed bar RSI, just use the previous index, not the current i.e. Bars.Count -1.

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Panagiotis 

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PanagiotisCharalampous
18 Jun 2021, 10:14

Hi kyunkakata

This happens because you are printing the value of the RSI at the opening of the candle, where the close price is the same as the open price. Until the candle closes, the value will change. The indicator displays values using the close prices of the candle.

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Panagiotis 

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PanagiotisCharalampous
18 Jun 2021, 08:02

Hi jcr1818,

The problem description is not very clear to us. Can you provide specific steps or record a video?

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PanagiotisCharalampous
18 Jun 2021, 07:57 ( Updated at: 21 Dec 2023, 09:22 )

Hi msnayl,

This information is available in the market snapshot.

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Panagiotis 

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PanagiotisCharalampous
18 Jun 2021, 07:55

Hi kyunkakata

Can you please explain to us why do you think it is wrong?

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Panagiotis 

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PanagiotisCharalampous
18 Jun 2021, 07:53

Hi ctid4385855,

This information is not available through FIX API. To get this information, you will need to use either cTrader Automate API or cTrader Open API, retrieve the deals history and calculate the relevant values yourself

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Panagiotis 

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PanagiotisCharalampous
17 Jun 2021, 11:04

Hi to both,

We are investigating some possible solutions for this problem and we need some assistance in testing. If any of you can help us, please contact me at community@spotware.com or on Telegram.

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Panagiotis 

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PanagiotisCharalampous
17 Jun 2021, 08:11

Hi 147425887,

Please send us an email using the email address of the cTrader ID which owns these accounts at community@spotware.com and we will delete them for you.

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Panagiotis 

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PanagiotisCharalampous
17 Jun 2021, 08:08 ( Updated at: 21 Dec 2023, 09:22 )

Hi all,

This is already available in Spotware cTrader Beta. See below

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Panagiotis 

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PanagiotisCharalampous
17 Jun 2021, 08:05

Hi Nobody,

There are  a couple of then available for cTrader. Did you try them?

https://ctrader.com/algos/indicators/show/295

https://ctrader.com/algos/indicators/show/2531

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Panagiotis 

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PanagiotisCharalampous
16 Jun 2021, 11:52 ( Updated at: 21 Dec 2023, 09:22 )

Hi Francesc,

We need the host name of the proxy you are connecting to. See below

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Panagiotis 

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PanagiotisCharalampous
16 Jun 2021, 09:33

Hi yuval.ein,

As you can see from your screenshot. your leverage has levels. The same as the ones printed by your cBot.

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Panagiotis 

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PanagiotisCharalampous
16 Jun 2021, 08:33

Hi heinrich.munz,

This information is not available through the API at the moment.

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Panagiotis 

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PanagiotisCharalampous
16 Jun 2021, 08:28 ( Updated at: 21 Dec 2023, 09:22 )

Hi yuval.ein,

You need to tell me the exact symbol and send me a screenshot of the Leverage section in the Symbol panel e.g.

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Panagiotis 

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