PanagiotisCharalampous
27 Aug 2021, 07:48

Hi joseph.decosta.tan,

Your problem is here

Bars.ClosePrices(1)

It should be

Bars.ClosePrices.Last(1)

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Panagiotis 

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PanagiotisCharalampous
27 Aug 2021, 07:36

Hi akudzmanas,

It will be fixed but we do not have an ETA yet.

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Panagiotis 

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PanagiotisCharalampous
27 Aug 2021, 07:30

Hi Neilsh,

You can compress it and try sending it using TransferNow.

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Panagiotis 

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PanagiotisCharalampous
26 Aug 2021, 11:34

Hi Neilsh,

Just send me an email.

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Panagiotis 

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PanagiotisCharalampous
26 Aug 2021, 08:39

Hi akudzmanas,

This issue has not been fixed yet.

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Panagiotis 

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PanagiotisCharalampous
26 Aug 2021, 08:37

Hi Mhosseinb,

Check this indicator.

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Panagiotis 

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PanagiotisCharalampous
26 Aug 2021, 08:35

Hi thomaslittler,

Please check if there is something blocking your cTrader from connecting to the server e.g. a firewall or a proxy

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Panagiotis 

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PanagiotisCharalampous
25 Aug 2021, 15:50

Hi andi21,

We did not change this behavior, neither do we plan to change it in the immediate feature. Taking into consideration all the possible use cases, we consider this is the best way handle this at the moment.

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Panagiotis 

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PanagiotisCharalampous
25 Aug 2021, 14:32

Hi thomaslittler,

Please send us some troubleshooting information. To do so, please click on the login form, press Ctrl+Alt+Shift+T, paste the link to this discussion in the text box that will appear and press Submit.

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Panagiotis 

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PanagiotisCharalampous
25 Aug 2021, 09:42

Hi Neilsh,

Can you please create a dump file and send it to me?

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Panagiotis 

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PanagiotisCharalampous
25 Aug 2021, 08:21

Hi cAlgoBuddy,

1. This is not a bug. To reverse a position, you need to place an order of double the size on the opposite direction.

2. We will check this.

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Panagiotis 

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PanagiotisCharalampous
24 Aug 2021, 10:25

Hi Neilsh,

Please let me know if it is possible to arrange a TeamViewer session when the RAM start accumulate, so that our engineers can investigate what happens. If yes, reach out to me at community@spotware.com to arrange it.

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Panagiotis 

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PanagiotisCharalampous
24 Aug 2021, 09:47

Hi fxctrader,

You can use MachineName.

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Panagiotis 

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PanagiotisCharalampous
24 Aug 2021, 09:45

Hi Jan,

You could consider a Netting account instead

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Panagiotis 

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PanagiotisCharalampous
24 Aug 2021, 08:16 ( Updated at: 21 Dec 2023, 09:22 )

Hi Jan,

You just need to modify the position's volume to the new one. See below

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Panagiotis 

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PanagiotisCharalampous
23 Aug 2021, 14:14

Hi simonsaunders7,

before I pay for a PC set up, just need to know would a desktop version close faster than the web version onthe same speed broadband?>

There should not be a notable difference. Please note that in an ECN environment, an order takes about 100-200 ms to be executed depending on your computer's location.

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Panagiotis 

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PanagiotisCharalampous
23 Aug 2021, 13:27

Hi J.Frindt,

No, this function is controlled by the broker. Read more here about the stop outs.

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Panagiotis 

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PanagiotisCharalampous
23 Aug 2021, 13:24

Hi TheMC,

This is correct. The one value is the balance and the other is the equity. See below

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Panagiotis 

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PanagiotisCharalampous
23 Aug 2021, 12:31

Hi galafrin,

We will replace this feature in 4.2 where auto-formatting will be replaced with a hotkey.

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Panagiotis 

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PanagiotisCharalampous
23 Aug 2021, 11:30

Hi alanstubbs49,

Which videos are you referring to?

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Panagiotis 

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