PanagiotisCharalampous
13 Oct 2021, 14:19

Hi kojomidoji,

You can start from here. If you point us to more specific code samples you need, we can point you to the right direction.

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Panagiotis 

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PanagiotisCharalampous
13 Oct 2021, 08:40

Hi Ehsan,

If you are referring to chart data for cTrader Trade, then there is no such option. Data is retrieved from the server on request, when you scroll back on the chart. If you are referring to data for backtesting symbols, then this data is saved as soon as downloaded and reused for later backtesting executions.

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Panagiotis 

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PanagiotisCharalampous
13 Oct 2021, 08:33

Hi xabbu,

Can you please explain what is the exact problem and provide more information, like screenshots?

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Panagiotis 

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PanagiotisCharalampous
13 Oct 2021, 08:32 ( Updated at: 21 Dec 2023, 09:22 )

Hi there,

Thanks for your suggestions. Please note that point 1 is available. Just hold Shift when drawing a line and set it to extend to infinity. See below

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Panagiotis 

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PanagiotisCharalampous
11 Oct 2021, 08:26 ( Updated at: 21 Dec 2023, 09:22 )

Hi there,

To find information about your past orders, just go to History > Done Orders

Regarding

Another question: which charts does ctrader shows?

We have our own price feed.

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Panagiotis 

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PanagiotisCharalampous
11 Oct 2021, 08:23

Hi karen.lord,

You need to provide more information. Please advise the following

1. Strategy name
2. Broker
3. What fees did your expect and did not arrive.

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Panagiotis 

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PanagiotisCharalampous
11 Oct 2021, 08:17

Hi Victor,

You should address this question to your broker. cTrader is not a broker, it's just a trading platform.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
07 Oct 2021, 08:09

Hi ngocnh.tuan123,

You can find the parameters considered here.

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Panagiotis 

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PanagiotisCharalampous
06 Oct 2021, 08:58

Hi K2Team,

Releasing the formula will open the doors to manipulation. Does Google release their ranking algorithm anywhere?

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Panagiotis 

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PanagiotisCharalampous
06 Oct 2021, 08:43

Hi anthonisdamascena,

Please send us some troubleshooting information the next time this happens. To do so press Ctrl+Alt+Shift+T, paste a link to this discussion in the textbox that will appear and press Submit.

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Panagiotis 

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PanagiotisCharalampous
06 Oct 2021, 08:41

Hi ramon_Z_77,

Performance fees were paid on the 01/10. The statement you provided starts from 02/10.

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Panagiotis 

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PanagiotisCharalampous
06 Oct 2021, 08:36

Hi K2Team,

We do not plan to release the formula in order to preserve the integrity of the ranking.

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Panagiotis 

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PanagiotisCharalampous
05 Oct 2021, 16:19

Hi greyr8trader1,

Just to summarize our Telegram discussion, the difference is marginal and it can be attributed to the difference in price feeds.

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Panagiotis 

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PanagiotisCharalampous
05 Oct 2021, 12:13

Hi ramon_Z_77,

We checked your issue. The positions were closed due to the fact that fees were withdrawn from your account, causing an equity to equity recalculation which resulted in partially closing some positions.

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Panagiotis 

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PanagiotisCharalampous
05 Oct 2021, 08:08

Hi Vitali,

You can scroll the chart and see the volume.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
05 Oct 2021, 08:05

Hi ramon_Z_77,

Please provide us with your account number and broker.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
04 Oct 2021, 12:11

Hi AdLim,

We managed to reproduce the problem. It will be fixed in the next update of your cTrader Desktop application.

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Panagiotis 

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PanagiotisCharalampous
04 Oct 2021, 12:03

Hi lukhanyomichaelzweni,

Please post this in the relevant section of the forum. This section is for suggestions only.

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Panagiotis 

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PanagiotisCharalampous
04 Oct 2021, 10:06

Hi AdLim,

We have received the troubleshooting information and our team is investigating the issue.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
04 Oct 2021, 09:33

Hi AdLim,

Can you please send us some troubleshooting information the next time this happens? To do so, please press Ctrl+Alt+Shift+T, paste the link to the forum thread inside the text box and press Submit.

Best Regards,

Panagiotis 

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