PanagiotisCharalampous
21 Dec 2021, 08:22 ( Updated at: 21 Dec 2023, 09:22 )

Hi CTforRB,

If you mean to directly place an order by clicking on the Sell/Buy options then this is not possible. However it is possible to do it in the MarketWatch area.

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Panagiotis 

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PanagiotisCharalampous
21 Dec 2021, 08:06

Hi CTforRB,

Make sure your QuickTrade Mode is set to Single-Click

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Panagiotis 

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PanagiotisCharalampous
20 Dec 2021, 14:42

Hi Peter,

It's a bug and it will be fixed in the next update of cTrader Copy.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
20 Dec 2021, 12:13

Hi Vic,

No there isn't. You need to create a new demo account.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
20 Dec 2021, 08:50

Hi CTforRB,

Check this thread.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
20 Dec 2021, 08:49

Hi there,

Did you try contacting Azure support?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
20 Dec 2021, 08:48

Hi Björn,

You should use the Suggestions page for suggestions.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
20 Dec 2021, 08:47

Hi there,

You can also contact a Consultant.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
20 Dec 2021, 08:44

Hi CTforRB,

Youn can find some here.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
20 Dec 2021, 08:37

Hi CTforRB,

Renko and range bars are not available at the moment in cTrader Web. They will become available in a future update.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
20 Dec 2021, 08:33

Hi CTforRB,

At the moment, your followers will not be able to follow your trades, if their symbol name is different, but we plan to address this issue, at least for popular symbols, in the next update of cTrader Copy.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
17 Dec 2021, 12:55

Hi Phill,

Any chance you can send us a video with the steps you follow to get this result?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
17 Dec 2021, 11:25 ( Updated at: 17 Dec 2021, 11:29 )

Hi vicryder,

1) You can use Chart Templates for your default chart settings like color options.

2) You can set the bar colors to be transparent. This way you will only see the heikin ashi candles.

Thanks for your feedback regarding our doumentation and forum. We are always taking into consideration users feedback and we are already working on all these fronts to deliver improvements. But what we are most proud of is the ability to answer your questions in minimum time. No matter how much information we add to documentation, there is nothing better that having someone pointing you to the right direction, instead of having to search all the info by yourself.

Feel free to join our Telegram group as well for an even better experience!

Best Regards,

Panagiotis 

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PanagiotisCharalampous
17 Dec 2021, 09:07 ( Updated at: 21 Dec 2023, 09:22 )

Hi vicryder,

The guide you posted is the main guide for cTrader. Feel free to post any other questions here. Regarding the questions you posted, see below

1) You can change Color Options by right clicking on the chart and navigating to the Color Options menu. See below

2) Heikin Ashi charts are not available in cTrader Desktop at the moment. You can use this indicator instead.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
17 Dec 2021, 08:27

Hi anwar_osman,

The way the margin is calculated for hedged positions is decided by the broker. cTrader supports all options. Please talk to your broker.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Dec 2021, 08:42

Hi there,

Try this indicator, you will find it useful.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
14 Dec 2021, 15:51

Hi yuval.ein,

We do not classify this as a bug but as a new feature. If more traders request it, we will consider to implement it.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
14 Dec 2021, 09:25

Hi Andi21,

You can zoom in on Desktop and Web using Ctrl + Mouse Wheel.

Regarding the mobile app, please advise the device you use and we will check. 

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Dec 2021, 08:45

Hi there,

Unfortunately this is not possible.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
10 Dec 2021, 16:59

Hi Frank,

Performance fees are charged on equity at the end of the billing period. This is an industry standand.

Best Regards,

Panagiotis 

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