PanagiotisCharalampous
29 Dec 2021, 08:18

Hi ncel01,

The provider's contact is not accessible to investors unless the provider discloses his contact information in the strategy description.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
28 Dec 2021, 13:23

Hi firemyst,

Happy holidays! From the next update, there won't be any dependencies to the cTrader platform, therefore you will be able to use any IDE for .Net projects you wish.

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Panagiotis 

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PanagiotisCharalampous
28 Dec 2021, 10:28

Hi khoshroomahdi,

The actual code is not available but you could find the formulas here. If you need somebody to write the code for you, you can reach out to a Consultant.

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Panagiotis 

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PanagiotisCharalampous
27 Dec 2021, 07:47 ( Updated at: 27 Dec 2021, 07:48 )

Hi opusensemble,

No there is no such option at the moment. However you can consider launching two instances of cTrader.

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Panagiotis 

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PanagiotisCharalampous
27 Dec 2021, 07:46

Hi mh17462,

This is not possible at the moment but a cross broker cTrader is in our future plans.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
27 Dec 2021, 07:42

Hi CTGood,

Investors will have manually start to copy again since they need to agree to the new fees.

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Panagiotis 

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PanagiotisCharalampous
24 Dec 2021, 15:39

Hi TraderBass,

You can disable them here.

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Panagiotis 

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PanagiotisCharalampous
24 Dec 2021, 08:32

Hi jmenotts,

if you are serious about this e.g. operating your service under a business registered in the UK, no matter what you read here, better consult with a lawyer or a with FCA directly. To be honest, I am trying to answer the question myself for the last one year, here in Cyprus, but nobody is 100% sure. Not even the chairman of CySec. 99% the answer you get is that you need to be regulated. Better safe than sorry.

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Panagiotis 

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PanagiotisCharalampous
23 Dec 2021, 12:06

Hi trading.delvirgo.

Dark theme is available for charts. Check your chart settings.

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Panagiotis 

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PanagiotisCharalampous
23 Dec 2021, 09:42

Hi CTforRB,

Unfortunately there is no such feature at the moment. 

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Panagiotis 

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PanagiotisCharalampous
22 Dec 2021, 14:47 ( Updated at: 21 Dec 2023, 09:22 )

Hi Vic,

You will not find answers to your questions because the tool simply does not support the features you are requesting. Obviously we cannot document what the tool doesn't do. Also when you search for info, you need to seach using the correct terms. The tool is called crosshair and it is documented here.

You can get the name of the tool by hovering your mouse over the button

and then you can search using the name

Alternatively you can try this tool that covers some of your needs.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
22 Dec 2021, 08:46

Hi xplod_ex,

There is no Arrow drawing tool on cTrader Desktop at the moment.

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Panagiotis 

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PanagiotisCharalampous
21 Dec 2021, 16:43

Hi hamedmoshkelany,

Spotware cTrader Beta is just a demo version of cTrader, intented for testing the platform only. It offers demo feeds and settings might deviate from real trading conditions. If you are looking for reliable data, it's better to use your broker's cTrader.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
21 Dec 2021, 16:31

Hi hamedmoshkelany,

You need to talk to your broker regarding missing bars.

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Panagiotis 

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PanagiotisCharalampous
21 Dec 2021, 16:13

Hi hamedmoshkelany,

Can you please explain what is the problem?

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Panagiotis 

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PanagiotisCharalampous
21 Dec 2021, 15:52

Hi Peter,

Yes this is correct.

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Panagiotis 

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PanagiotisCharalampous
21 Dec 2021, 15:28

Hi Peter,

This is by design. These are the positions of their own accounts.

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Panagiotis 

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PanagiotisCharalampous
21 Dec 2021, 14:38

Hi Peter,

By whom are the positions visible? Can you share screenshots showing what are you looking at?

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Panagiotis 

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PanagiotisCharalampous
21 Dec 2021, 14:34

Hi again,

We investigated this issue and it seems to be some incompatibility between our servers and Windows Server 2022 used by Azure. We will fix it in an update soon.

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Panagiotis 

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PanagiotisCharalampous
21 Dec 2021, 09:41

Hi Phill,

Thank you. Unfortunately we were not able to reproduce the issue. Can you please right click on the header, select Restore Defaults and let us know if this happens again?

Best Regards,

Panagiotis 

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