PanagiotisCharalampous
20 Nov 2023, 10:01

Reply to: chart objects not drawing

Hi there,

We managed to reproduce the problem and it will be solved in an upcoming release of cTrader Desktop.

Best regards,

Panagiotis

PanagiotisCharalampous
20 Nov 2023, 07:31

Reply to: FIX API PASSWORD ISSUE

Hi there,

Do you still have this issue? If yes, please share the proxy you use as well the exact message you sent and receive with timestamp

Best regards,

Panagiotis

PanagiotisCharalampous
20 Nov 2023, 07:28 ( Updated at: 20 Nov 2023, 07:29 )

RE: RE: Modify pending orders according to % of balance

vinicius00_com said: 

PanagiotisCharalampous said: 

Hi there,

Your trading volume can be set in steps. So rounding up or down is unavoidable.

Best regards,

Panagiotis

Hi Panagiotis,

Thanks for the feedback first of all, I'm struggling to find a way to automise this.

Is there a simple way where I can modify the volume on all my pending orders to 0.25% of my account balance?

Best Regards,

Vinicius

Hi there,

Check NormalizeVolumeInUnits method

PanagiotisCharalampous
20 Nov 2023, 07:25

Reply to: Problème techniques et Suggestions

Hi Marc

- Very frequent disconnection/reconnection on the various servers (I should point out that I have fiber optics). The average latency is 18ms/2ms, but this varies very erratically, sometimes as much as 50ms/10ms. Tests carried out on Chrome/Opera/Firefox/Brave browsers.
- Frequent freezes.
- CPU running abnormally at 60-75% when even a single indicator is set up on a graph. This is not the case with drawings, for example. Even when indicators are removed, freezes still occur. It's not normal for an AppWeb to demand so many resources...

 Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

PanagiotisCharalampous
20 Nov 2023, 07:17

Reply to: API not working - not able to fetch any trades on any accounts - no response from email!!

Hi there,

I have responded to your email.

Best regards,

Panagiotis

PanagiotisCharalampous
18 Nov 2023, 06:21

Reply to: stopLoss not applied on LIMIT Order

Hi,

It does not sent a specific report, you need to check the STOP_LOSS_TAKE_PROFIT event and if not set, act accordingly.

Best regards,

Panagiotis

PanagiotisCharalampous
18 Nov 2023, 06:17

Reply to: Backtesting | Corrupted data?

Hi there,

It's a known issue and will be solved in an upcoming update. Try giving full access to your cBot and restart your computer.

Best regards,

Panagiotis

PanagiotisCharalampous
18 Nov 2023, 06:08

Reply to: Problem with Historical Data for accurate currency conversion on backtest.

Hi Lisa,

Please send it to community@ctrader.com

Best regards,

Panagiotis

PanagiotisCharalampous
18 Nov 2023, 06:05

Reply to: Spotware Demo Account 1:500 Insufficient Funds

Hi there,

Which symbol do you trade and what is the leverage for the specific symbol?

Best regards,

Panagiotis

PanagiotisCharalampous
17 Nov 2023, 07:13 ( Updated at: 18 Nov 2023, 06:03 )

Reply to: Problème techniques et Suggestions

Dear Marc,

This is an English speaking forum, please write your messages in English.

Best regards,

Panagiotis

PanagiotisCharalampous
17 Nov 2023, 07:10 ( Updated at: 18 Nov 2023, 06:03 )

RE: RE: RE: seeking help to develop my first cBot

DeViron said: 

DeViron said: 

PanagiotisChar said: 

Hi there,

Check this video explaining all the trading operations in cTrader Automate

 

this was most helpful. thanks! just changing ‘SubmitOrder’ with 'PlaceLimitOrder" made all the deference. seems like ChatGPT did not know of this. 

I am seeking a cbot expert to assist with developing my cBot. I created a very simple cBot but it is not executing as intended??

 

If you are looking to assign the job to somebody, please send me an email at development@clickalgo.com

PanagiotisCharalampous
17 Nov 2023, 07:09

Reply to: adding new indicators to platform

Hi there,

Did you install them after you downloaded them?

Best regards,

Panagiotis

PanagiotisCharalampous
17 Nov 2023, 07:08

Reply to: Invisible price alert

Dear trader,

We are not aware of any problem with price alerts. Please provide us with some screenshots and exact steps to reproduce it.

Best regards,

Panagiotis

PanagiotisCharalampous
17 Nov 2023, 07:04

Problem with Historical Data for accurate currency conversion on backtest.

Hi Lisa,

Please share with us the cBot code that would allow us to reproduce this problem, as well as the cBot parameters and broker.

Best regards,

Panagiotis

PanagiotisCharalampous
17 Nov 2023, 07:00

Reply to: stopLoss not applied on LIMIT Order

Hi there,

This can happen if the stop loss is within the spread. What symbol are you trading and on which broker?

Best regards

Panagiotis

PanagiotisCharalampous
17 Nov 2023, 06:55

Reply to: The indicator is closed after you compile the code in visual studio

Hi there,

Can you record a video demonstrating this behavior?

Best regards,

Panagiotis

PanagiotisCharalampous
17 Nov 2023, 06:54

Reply to: Question about Closing Opening Positions in cTrader

Hi there,

You can use a netting account and all your orders will be netted into one position.

Best regards,

Panagiotis

PanagiotisCharalampous
17 Nov 2023, 06:52

Reply to: Difference in cTraders's Margin Calculation between opening several trades separately vs. modyfying volume

Hi all,

Which version do you use?

Best regards,

Panagiotis

PanagiotisCharalampous
17 Nov 2023, 06:51

Reply to: Difference in cTraders's Margin Calculation between opening several trades separately vs. modyfying volume

Hi all,

Which version do you use?

Best regards,

Panagiotis

PanagiotisCharalampous
16 Nov 2023, 09:24

RE: RE: Reply to: Is Algo Trading Legit?

ncel01 said: 

PanagiotisCharalampous said: 

Hi there,

Can brokers track/sort traders by the number of requests sent to the server(s)?

What kind of requests are you referring too? If you refer to order requests, then yes they are trackable.

Best regards,

Panagiotis

Hi Panagiotis,

I mean any request that is sent to the server, to matter its purpose.

What do you exactly mean by order requests?
Are these the only requests that can be used by the brokers to track traders' requests activity/frequency?

Thank you.

Hi ncel01,

Brokers can track orders sent the server. They cannot track other requests e.g. for historical information or heartbeats, as this info is not relevant to them.

Best regards,