PanagiotisCharalampous
30 Nov 2023, 06:27

Reply to: Get the win/loss of the previous trade

Hi there,

Where did you get this code from? You need to share the complete cBot code in order for us to understand what the problem is.

Best regards,

Panagiotis

PanagiotisCharalampous
30 Nov 2023, 06:24

Reply to: ROI Calculation wrong

Hi there,

The issue is being investigated.

Best regards,

Panagiotis

PanagiotisCharalampous
30 Nov 2023, 06:21

Reply to: Question re: Object Dragging

Hi there,

Try ObjectUpdated event.

Best Regards,

Panagiotis 

PanagiotisCharalampous
30 Nov 2023, 06:17

Reply to: GetSymbol Problem

Hi all,

It's a known issue and it will be resolved in an upcoming update.

Best regards,

Panagiotis

PanagiotisCharalampous
29 Nov 2023, 08:22

Reply to: api

Hi there,

No this is not possible.

Best regards,

Panagiotis

PanagiotisCharalampous
29 Nov 2023, 07:52

Reply to: IndicatorDataSeries plots the indicator line at different prices for the same date when the chart is zoomed out.

Hi there,

I could not reproduce this issue on my computer. Any chance you can record a video demonstrating it?

Best regards,

Panagiotis

PanagiotisCharalampous
29 Nov 2023, 07:43

Reply to: Performance fee option not visible

Hi there,

Fees are not available for demo strategies.

Best regards,

cTrader Team

PanagiotisCharalampous
28 Nov 2023, 09:15

RE: RE: Reply to: Understanding Discrepancies in Equity and Account Balance on Ctradercopy for November

QuanTrade said: 

PanagiotisCharalampous said: 

Hi there,

This is not equity, this is ROI. You must have experienced a drawdown during November.

Best regards,

Panagiotis 

Sure, I understand, but why is my account positive while the followers' account is negative?"

Hi there,

Because you have made deposits to cover your losses.

Best regards,

Panagiotis 

PanagiotisCharalampous
28 Nov 2023, 08:35

Reply to: Android notifications delay in Android

Hi there,

We tested the notifications but we cannot reproduce any issue. Notifications arrive without a problem. Please check your device.

Best regards,

Panagiotis

PanagiotisCharalampous
28 Nov 2023, 06:45

Reply to: Old data in new strategy

Hi there,

If you need clean statistics, you need to create a new account.

Best regards,

Panagiotis

PanagiotisCharalampous
28 Nov 2023, 06:43

Reply to: How to Open Live Account

Hi there,

If you want to create a live cTrader account, you need to contact a broker that offers cTrader. You can find some here.

Best regards,

PanagiotisCharalampous
28 Nov 2023, 06:39

Reply to: Understanding Discrepancies in Equity and Account Balance on Ctradercopy for November

Hi there,

This is not equity, this is ROI. You must have experienced a drawdown during November.

Best regards,

Panagiotis 

PanagiotisCharalampous
27 Nov 2023, 06:44

Reply to: Stop Loss

Hi there,

This should not happen. Can you please provide us with exact steps to reproduce this behavior?

Best regards,

Panagiotis

PanagiotisCharalampous
27 Nov 2023, 06:43 ( Updated at: 21 Dec 2023, 09:23 )

Reply to: target on markets

Hi there,

Here you go

PanagiotisCharalampous
26 Nov 2023, 18:10

Reply to: Total ROI and Monthly ROI is incorrect

Hi there,

Based on the chart the deposits took place while a trade was open. If you have evidence that this is not the case, please share. Else I have no indications of something being wrong to raise the issue to the product team.

Best regards,

Panagiotis

PanagiotisCharalampous
26 Nov 2023, 08:15

Reply to: Backtest Reliability (cAlgo)

Hi there,

Working and trading with cTrader for the last seven years, I must say backtesting results are pretty accurate. I have cross checked live execution and backtesting results dozens of times and they are pretty close.

Best regards,

Panagiotis 

PanagiotisCharalampous
26 Nov 2023, 08:12

Reply to: Markets available to trade

Hi there,

Symbols are offered by brokers, not by the platform. Contact your broker regarding this question.

Best regards,

Panagiotis

PanagiotisCharalampous
26 Nov 2023, 08:05

Reply to: Total ROI and Monthly ROI is incorrect

Hi there, 

As explained, there is no obvious issue with the ROI here. It seems correct. You have made deposits to avoid a drawdown and then withdrew money after the trade closed in profit. However your followers would have experienced the loss as shown in the ROI calculation. You need to spend some time understanding how the ROI calculation works.

Best regards,

Panagiotis

PanagiotisCharalampous
26 Nov 2023, 07:59 ( Updated at: 26 Nov 2023, 08:02 )

Reply to: Backtesting in Ctrader?

Hi there, 

Check here

https://help.ctrader.com/ctrader-automate/backtesting-and-optimizing-cbots/

PanagiotisCharalampous
26 Nov 2023, 07:56

Reply to: Journaling in Ctrader?

Hi there,

Can you please elaborate on your question? What exactly do you want to keep track of?

Best regards,

Panagiotis