PanagiotisCharalampous
16 Feb 2024, 11:45

Hi there,

It is hard for anybody to assist you without the source code for your indicator and cBot, as well as steps to reproduce this behavior.

Best regards,

Panagiotis

PanagiotisCharalampous
16 Feb 2024, 11:43

RE: RE: Copy trade

solnew said: 

PanagiotisCharalampous said: 

Hi there,

Can you please provide more information about your issue?

Best regards,

Panagiotis

    Hi cTRADER

  I am from Europa, i tray to copy trade  on live account but , it is not working . what is the problem i do not Knowe.  

Hi there,

What exactly is not working? Do you get any messages? Can you share screenshots?

Best regards,

Panagiotis

PanagiotisCharalampous
16 Feb 2024, 11:42

Hi there,

Can you please provide more information?

• Which indicator do you use?
• Do you get any messages?
• Are there any messages in the log?
• Can you provide screenshots/videos showing what you are looking at?

Best regards

Panagiotis

PanagiotisCharalampous
16 Feb 2024, 11:40

RE: RE: Async execution in backtest

ncel01 said: 

PanagiotisCharalampous said: 

Hi ncel01,

Out of curiosity, what would you expect to happened? Async execution cannot be realistically simulated as there is no server that we need to wait to respond.

Best regards,

Panagiotis

Hi Panagiotis,

I was thinking of a built-in delay (e.g.: 100ms), instead of an instantaneous execution, associated to all the async methods to simulate the server response time.

At first glance this seems to me something feasible to be implemented but maybe I am wrong.

Hi ncel01,

Understood. You could post it in Suggestions and the team can consider this based on the feasibility.

Best regards,

PanagiotisCharalampous
16 Feb 2024, 07:48

Hi there,

Can you please let us know the version of cTrader you use?

Best regards,

Panagiotis

PanagiotisCharalampous
16 Feb 2024, 07:31

Hi there,

You should contact your broker regarding issues with historical prices.

Best regards,

Panagiotis

PanagiotisCharalampous
16 Feb 2024, 07:30

Hi there,

Unfortunately this is not possible using cTrader Automate API.

Best regards,

Panagiotis

PanagiotisCharalampous
16 Feb 2024, 07:23

Hi there,

Thank you for reporting this issue. Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it. 

If you can also record a video of what you are looking at, it would be helpful

Best regards,

Panagiotis

PanagiotisCharalampous
16 Feb 2024, 07:21

Hi ncel01,

Out of curiosity, what would you expect to happened? Async execution cannot be realistically simulated as there is no server that we need to wait to respond.

Best regards,

Panagiotis

PanagiotisCharalampous
16 Feb 2024, 07:19

Hi there,

Can you please provide more information about your issue?

Best regards,

Panagiotis

PanagiotisCharalampous
15 Feb 2024, 08:03

RE: RE: RE: RE: Funds not removed

Ding+Dong said: 

i have sent troubleshooting 

 

Hi there,

The issue should have been resolved now. Can you check again?

Best regards,

Panagiotis

PanagiotisCharalampous
15 Feb 2024, 07:03

Hi Gary,

I think the error message is clear and also explains what exactly needs to be done :) I wound suggest to use the API Timer instead.

Best regards,

Panagiotis

PanagiotisCharalampous
15 Feb 2024, 07:00

Hi there,

No it is not.

Best regards,

Panagiotis

PanagiotisCharalampous
15 Feb 2024, 06:59

Hi there,

If you want to create a live cTrader account, you need to contact a broker that offers cTrader. You can find some here.

Best regards,

Panagiotis

PanagiotisCharalampous
15 Feb 2024, 06:58

Hi there,

cTrader for Mac has been released with the minimum features to make it a viable platform. More features would be released as soon as they are tested and stable. The alternative would be to release nothing until everything is ready.

Best regards,

Panagiotis

PanagiotisCharalampous
14 Feb 2024, 06:36

Hi there,

Because of trading costs like commissions, swaps etc.

Best regards,

Panagiotis

PanagiotisCharalampous
14 Feb 2024, 06:35

Hi there,

You should check execution issues with the broker.

Best regards,

Panagiotis

PanagiotisCharalampous
13 Feb 2024, 14:41

RE: RE: Backtesting indexes don´t show results

oliver.r.m.92 said: 

PanagiotisCharalampous said: 

Hi Oliver,

Check your log and you will discover the reason. You need to normalize the volume as below

        private double VolumeInUnits        {            get { return Symbol.NormalizeVolumeInUnits(Symbol.QuantityToVolumeInUnits(Quantity)); }        }

Best regards,

Panagiotis

Perfect, thak you! That was the error, is the code you have provided me the one that should always be used, whether indexes, forex or anything that is operated? The one that was already in my code works only with forex, is it equally correct or have I been using it wrong?

 

Hi Oliver,

You can use what I have sent for all cases.

Best regards,

Panagiotis

PanagiotisCharalampous
13 Feb 2024, 09:38

Hi there,

If you will be trading on two separate accounts, then there should be no conflict whatsoever.

Best regards,

Panagiotis

PanagiotisCharalampous
13 Feb 2024, 07:24

RE: RE: china The request could not be satisfied.

5316878 said: 

PanagiotisCharalampous 说： 

嘿，你好

您能否提供更好的问题描述？你在某处收到这个错误吗？如果是，在哪里？

此致敬意

帕纳吉奥蒂斯

Hi there,

You get this error when you send to many requests to the server in a short amount of time.

Best regards,

Panagiotis