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PanagiotisCharalampous
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PanagiotisCharalampous
12 Mar 2024, 06:18

RE: RE: RE: RE: RE: RE: RE: Converting to deposit currency

ctid4921325 said: 

PanagiotisCharalampous said: 

ctid4921325 said: 

PanagiotisCharalampous said: 

ctid4921325 said: 

In the meantime, does any one know the easiest way to get the exchange rate between quote currency and deposit currency so I can do my own calc and not get blocked by asset converter?

 

 

Hi there,

The issue was reproduced and will be fixed in an upcoming update.

Best regards,

Panagiotis

spectacular, thanks so much!  Is there away i can work around this in the mean time?

Unfortunately there is no easy workaround

fair enough, do you have an idea how far out the update is?

Unfortunately I do not have an ETA for the update


@PanagiotisCharalampous

PanagiotisCharalampous
12 Mar 2024, 06:16

Hi there,

Only your broker can help you regarding account issues.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
12 Mar 2024, 06:14

Hi there,

Go to Settngs > Assets and you will be able to change the units to lots

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
12 Mar 2024, 06:13

RE: RE: The application does not load

martrad22 said: 

PanagiotisCharalampous said: 

Hi there,

Can you please let us know your cTrader ID, the broker and account number you are trying to connect to?

Best regards,

Panagiotis

 

cTrader ID: martrad22

Broker: Funding Pips

Account number: 5007321 

I have opened several demo accounts to see if it was a problem with the account, but this error is happening to me with all of them. 

 

Icono de Validado por la comunidad

Hi there,

It seems like a problem with your broker. Please talk to them.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
12 Mar 2024, 06:11

Hi there,

Talk to your prop firm regarding this

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
12 Mar 2024, 06:10

RE: RE: Determine cBot channel programmatically

ncel01 said: 

PanagiotisCharalampous said: 

Hi ncel01,

No, all trades coming from cBots come from the cBot cTrader channel.

Best regards,

Panagiotis

Hi Panagiotis,

Isn't there a distinction between cTrader and console? In the position details I can see that “cBot console” is mentioned for the channel (cBot is running though the CLI).

Isn't it possible to programmatically identify if a cBot is running through cTrader or the CLI? I'd like to apply some conditionals based on this.

Thanks.

Hi ncel01,

Unfortunately there is no such option at the moment.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
12 Mar 2024, 06:08

RE: RE: C bot acts wierd when backtesting

flappiyt said: 

PanagiotisCharalampous said: 

Hi there,

What you see on the screenshots is possible and is is called slippage. Stop losses are never guarranteed. The stop loss level is just a trigger level. Where exactly the stop loss will be triggered, depends on the market.

Best regards,

Panagiotis

Hi 

I know that, but as I said, it also happens when there aren't such big candles. It was an example, and I don't think that it is normal for a trade to be executed 11 times too slow. Also, when I was trading live without a bot, if there were such moves, I wasn't losing that much.

It's hard to tell just from screenshots. Feel free to share your cBot code, the broker and the backtesting parameters so that we can reproduce and advise accordingly


@PanagiotisCharalampous

PanagiotisCharalampous
11 Mar 2024, 13:25

Hi there,

Unfortunately for legal reasons we cannot offer cTrader in Ukraine at the moment.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
11 Mar 2024, 13:24

Hi ncel01,

No, all trades coming from cBots come from the cBot cTrader channel.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
11 Mar 2024, 13:22

Hi there,

Can you please let us know your cTrader ID, the broker and account number you are trying to connect to?

Best regards,

Panagiotis

 


@PanagiotisCharalampous

PanagiotisCharalampous
11 Mar 2024, 13:21

Hi there,

It's here

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
11 Mar 2024, 12:11

Hi there,

Thanks for reporting this behavior. It will be fixed in an upcoming update of the platform.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
11 Mar 2024, 09:04

RE: Restart Algos on Startup

wade.elston.lambert said: 

Hello 

Is the setting for restarting algos automatically on startup coming soon for mac?

Its normally here on windows :)

Thanks

Hi there,

Features that are missing will be added in future releases but we cannot commit on an ETA at the moment.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
11 Mar 2024, 09:03

RE: Great Move CTrader, please remove Logo for the middle of chart.

daniellegirodtrades said: 

Hey CTrader team, firstly congrats on this move, it's been long awaited by many of us. I actually only realised today this was available and immediately downloaded it, I've been reading through other issues, the one Issue I haven't seen is the CTrader Logo right in the middle of the chart issue, becuase this is a major issue. I read price action, and this logo is beyond distracting for me, I would personally never trade on a platform that has their logo Directly in the middle, please guys tell me there is a way for me to turn it off. I've been with you since 2013, I know your logo very well, we all do. Please do not put it on the chart like this. If anyone knows how to turn this logo off please share it with me, I'm going to youtube it now. 

Thank you and appreciate this application, please help us help you to iron out the bugs.

Highest Regards

 

Hi there, 

Just right click on your chart and select Background


@PanagiotisCharalampous

PanagiotisCharalampous
11 Mar 2024, 08:56

RE: RE: RE: RE: RE: Converting to deposit currency

ctid4921325 said: 

PanagiotisCharalampous said: 

ctid4921325 said: 

In the meantime, does any one know the easiest way to get the exchange rate between quote currency and deposit currency so I can do my own calc and not get blocked by asset converter?

 

 

Hi there,

The issue was reproduced and will be fixed in an upcoming update.

Best regards,

Panagiotis

spectacular, thanks so much!  Is there away i can work around this in the mean time?

Unfortunately there is no easy workaround


@PanagiotisCharalampous

PanagiotisCharalampous
11 Mar 2024, 08:53

Hi there,

No this is not possible at the moment.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
11 Mar 2024, 08:46

Hi there,

At the moment it is not possible. Such an option will be added in a future update. In the meanwhile, the workaround is to let the backtesting run without doing anything, until enough ticks are loaded.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
11 Mar 2024, 08:32

Hi there,

You can pass stop loss and take profit as a parameter to the ExecuteMarketOrder method.

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
11 Mar 2024, 08:29

Hi there,

If you would like to get a quote for a fix, feel free to contact me at development@clickalgo.com


@PanagiotisCharalampous

PanagiotisCharalampous
11 Mar 2024, 08:26

Hi there,

What you see on the screenshots is possible and is is called slippage. Stop losses are never guarranteed. The stop loss level is just a trigger level. Where exactly the stop loss will be triggered, depends on the market.

Best regards,

Panagiotis


@PanagiotisCharalampous