PanagiotisCharalampous
05 Mar 2024, 13:35

Hi there,

If you are using cTrader for Mac then this feature is not available yet.

Best regards,

cTrader Team

PanagiotisCharalampous
05 Mar 2024, 13:34

Hi there,

If you are using cTrader for Mac then this feature is not available yet.

Best regards,

cTrader Team

PanagiotisCharalampous
05 Mar 2024, 13:33

As far as I can see you are using absolute prices as SL and TP. You should use pips instead.

PanagiotisCharalampous
05 Mar 2024, 13:32

RE: Tick charts are "incorrect"

jonfleon said: 

Hi,

I'm new to CTrader and the reason I subscribed to CTrader platform is the ready-to-use built in tick chart. However, I'd found the same ‘issue’ as hao han did. Can it be solved? I wish to have ‘10 ticks is defined and programed as10 transactions that had taken place among traders regardless of volume, buy or sell’ Please shed some light. Thanks.

No it cannot. Bars are constructed by bid prices only

PanagiotisCharalampous
05 Mar 2024, 13:29

RE: RE: Assembly must contain algo type

FOREXNUGGETS said: 

PanagiotisCharalampous said: 

Hi there,

Your project needs to have an Algo class in order to compile.

Best regards,

Panagiotis

l have added as below but there is a new error message 

using cAlgo.API;
using SKM.V3;
using SKM.V3.Methods;
using SKM.V3.Models;

namespace cAlgo.Robots
{
   [Robot(AccessRights = AccessRights.None)]
   public class CombinedRobot : Robot
   {
       protected override void OnStart()
       {

Severity Code Description Project File Line Suppression State
Error CS5001 Program does not contain a static 'Main' method suitable for an entry point Trial Version C:\Users\Administrator\source\repos\Trial Version\Trial Version\CSC 1 Active
 

Hi there,

You can just copy and paste code here and there. The point here is that you cannot have a project in your solution that is not a cBot or an indicator.

Best regards,

PanagiotisCharalampous
05 Mar 2024, 06:55

Hi there,

Can you let us know the broker and share the code that reproduces the problem?

Best regards,

Panagiotis

PanagiotisCharalampous
05 Mar 2024, 06:54

Hi there,

Price feeds are provided by the broker. Please talk to your broker regarding this matter.

Best regards,

Panagiotis

PanagiotisCharalampous
05 Mar 2024, 06:52

Hi there,

Your project needs to have an Algo class in order to compile.

Best regards,

Panagiotis

PanagiotisCharalampous
05 Mar 2024, 06:50

Hi ncel01,

Please share a full screenshot of the UI and submit some troubleshooting information when this happens.

Best regards,

Panagiotis

PanagiotisCharalampous
05 Mar 2024, 06:48

Hi there,

Please provide more information about your problem. What do you mean when you say “I noticed that it's opening positions, but I can't see them”?

Best regards,

Panagiotis

PanagiotisCharalampous
05 Mar 2024, 06:46

Hi there,

SL and TP should be set in pips. You seem to pass absolute prices instead.

Best regards,

Panagiotis

PanagiotisCharalampous
05 Mar 2024, 06:46

Hi there,

SL and TP should be set in pips. You seem to pass absolute prices instead.

Best regards,

Panagiotis

PanagiotisCharalampous
05 Mar 2024, 06:46

Hi there,

SL and TP should be set in pips. You seem to pass absolute prices instead.

Best regards,

Panagiotis

PanagiotisCharalampous
04 Mar 2024, 14:18

Hi there,

Price feeds are a responsibility of the broker. Please talk to your broker about it.

Best regards,

Panagiotis

PanagiotisCharalampous
04 Mar 2024, 14:18

Hi there,

Price feeds are a responsibility of the broker. Please talk to your broker about it.

Best regards,

Panagiotis

PanagiotisCharalampous
04 Mar 2024, 14:16

RE: RE: RE: RE: cTrader 4.8.30 Trendline bug

Hi there,

The size of the deviation is relative to the certain setup. I am just proving you that it happens in all platforms. It is not a matter of skills to fix it, it is a matter of understanding the maths behind this to comprehend it.

Best regards,

Panagiotis

PanagiotisCharalampous
04 Mar 2024, 14:13

Hi there,

Better share the complete cBot code, backtesting parameters and the logs you mention so that we can reproduce and advise accordingly.

Best regards,

Panagiotis

PanagiotisCharalampous
04 Mar 2024, 14:11

RE: moving an order on the chart - not registering

atrrwilder said: 

when you move a stop order or i think any order on the chart, its supposed to make that sound to confirm the adjustment has registered with the platform. Sometimes it does not make this sound and the order line only moves on the chart you moved it in, the rest of the charts that are open for the same asset, show the order in its original price point, as the change has not registered. So one chart shows the change, this is definitely misinformation and can cause confusion.

Im aware of the bug so when i dont hear the sound and dont see the other charts update, i just click on the order one more time to make the change stick.

I noticed that when im moving the order, if i fully stop mouse movement before letting go of the click, it will register no problem, but if the mouse cursor is still moving when you let go of the click, that is when the bug surfaces.

Please prioritize this fix as it is getting in the way of one of the primary functions of the platform, editing orders.

Hi there,

We were able to reproduce the sound issue but we could not reproduce the multiple charts issue. May we have a video demonstrating the steps you follow to make this happen?

Best regards,

Panagiotis

PanagiotisCharalampous
04 Mar 2024, 14:05

Dear trader,

The design for this feature is in progress.

Best regards

Panagiotis

PanagiotisCharalampous
04 Mar 2024, 13:58

So the message you get is correct. You are trying to cancel an order with ID. This is not a valid order id