PanagiotisCharalampous
11 Apr 2024, 05:38

Hi swingfish,

It's hard to tell with such vague information. But it's almost certain that it's some kind of a bug in your implementation. Maybe enhance your cBot with printing some information in the log so that you can understand what is actually stopping and where. Do OnTick() and OnBar() get triggered? Do your methods still get called? Does the code get blocked somewhere else?

Best regards,

Panagiotis

PanagiotisCharalampous
11 Apr 2024, 05:32

Hi there, 

It is. Check your QuickTrade settings and select Double Tap.

Best regards,

Panagiotis

PanagiotisCharalampous
11 Apr 2024, 05:27

Hi swingfish,

There is no such option at the moment.

Best regards,

Panagiotis

PanagiotisCharalampous
11 Apr 2024, 05:25

Hi ncel01,

No, the applications do not synchronize.

Best regards,

Panagiotis

PanagiotisCharalampous
10 Apr 2024, 10:54

Hi there,

It will be added in a future update of the application.

Best regards,

Panagiotis

PanagiotisCharalampous
10 Apr 2024, 10:53

Hi there,

You need to find the .algo file you installed on your previous computer and reinstall it on your new computer. The Indiset only contains indicator parameters.

Best regards,

Panagiotis

PanagiotisCharalampous
10 Apr 2024, 10:48

Hi there,

The broker with which I had have a live account told me that it was not in their capacity to delete my cTrader ID.

This is not true, they have this possibility through their backend system

I wrote several emails of the request for deletion of my my cTrader ID to community@ctrader.com, but got no replies from them.

You should get a reply in the following days.

Best regards,

Panagiotis

PanagiotisCharalampous
10 Apr 2024, 06:22

Hi there,

The broker can delete your cTrader ID as long as you have no open accounts with any broker. If you have sent an email to community@ctrader.com, it will be processed and they will reply to you.

Best regards,

Panagiotis

PanagiotisCharalampous
10 Apr 2024, 06:20

Hi there,

If you moved to a new computer, then you will need to reinstall the indicator. 

Regarding this

also just a side note is there a way of getting all my old charts and windows to load onto my computer?

You can use Workspaces

Best regards,

Panagiotis

PanagiotisCharalampous
10 Apr 2024, 06:10

Hi Tom, 

Indicators can be added to Market Replay chart as on any other chart of cTrader. 

Can you please explain what are you doing and why you think indicators do not show up?

Best regards,

Panagiotis

PanagiotisCharalampous
10 Apr 2024, 06:07

Hi there,

You are probably using a cBot/custom indicator that consumes the CPU. Please check.

Best regards,

Panagiotis

PanagiotisCharalampous
10 Apr 2024, 06:05

Hi there,

Feel free to share the cBot code with us so that we can investigate further.

Best regards,

Panagiotis

PanagiotisCharalampous
10 Apr 2024, 06:03

RE: RE: Copy from one broker to another broker

TradeExpert said: 

Thank you, and if the symbol is mapped correctly, then there is no problem to copy trades  from one broker to another, right?


PanagiotisCharalampous said: 

Hi there,

There is a mapping between symbols with different names. If you think a symbol is not mapped correctly accross symbols, feel free to share more information about it.

Best regards,

Panagiotis

 

Yes this is correct

PanagiotisCharalampous
10 Apr 2024, 06:01

Hi there,

Please provide more information about the problem i.e. the indicators you are trying to install as well as the messages you receive.

Best regards,

Panagiotis

PanagiotisCharalampous
09 Apr 2024, 05:21

Hi there,

This means that the broker does not offer cTrader Copy. You should use a broker that is a full member of cTrader Copy.

Best regards,

Panagiotis

PanagiotisCharalampous
09 Apr 2024, 05:19

Hi there,

Can you please share with us the source code of the cBot?

Best regards,

Panagiotis

PanagiotisCharalampous
09 Apr 2024, 05:17

Hi there,

There more than 200 brokers offering cTrader. You can find some here

https://www.spotware.com/featured-ctrader-brokers

Best regards,

Panagiotis

PanagiotisCharalampous
09 Apr 2024, 05:16

RE: RE: Risk calculation wrong - Stop loss larger than expected

emiliosan200 said: 

PanagiotisCharalampous said: 

Hi there,

You need to be more specific regarding your issue. Can you please explain exactly what you are doing and how we can reproduce it? Can you share info that would help us understand the problem e.g. screenshots?

Best regards,

Panagiotis

Hello,

Below are the details of the operation.

Considering entry price: 18021.1 and my stop-loss is 11.7 pips away, my 1% risk total for the USD30900 would give a calculation of 0.26 lots total, but 0.10 lot already reached a drawdown of close to the 1%, I don't understand how come.

Did you include commissions and swaps in your risk calculation?

PanagiotisCharalampous
08 Apr 2024, 12:13

Hi there,

You would need to write your own cBot to achieve this.

Best regards,

Panagiotis

PanagiotisCharalampous
08 Apr 2024, 12:12

Hi there,

It't better to share your code and the cBot parameters you use so that we can reproduce the problem and advise accordingly.

Best regards,

Panagiotis