PanagiotisCharalampous
04 Apr 2024, 12:19

Hi there,

Can you please provide a better explanation regarding your issue?

Best regards,

Panagiotis

PanagiotisCharalampous
04 Apr 2024, 12:09

Hi there,

IP addresses change without notice therefore you should use host names instead. It is clearly explained inside the form

The issue I am referring to is host names missing, forcing somebody to use an IP instead. At the moment, we cannot reproduce any such issue. Host names appear and do not chance. Even if the host name changes in your form, it does not mean that the other one is not working. All host names should work at any time.

Best regards,

Panagiotis

PanagiotisCharalampous
04 Apr 2024, 06:09

Hi there,

Can you explain what do you mean with original code? Do you refer to the sample cBots?

Best Regards,

Panagiotis

PanagiotisCharalampous
04 Apr 2024, 06:05

Hi there,

Can you provide more information about this issue e.g. record a video? I just tried this and works fine.

Best regards,

Panagiotis 

PanagiotisCharalampous
04 Apr 2024, 06:04

Hi there,

I tried this and seems to work fine

Best regards,

Panagiotis

PanagiotisCharalampous
04 Apr 2024, 05:53 ( Updated at: 04 Apr 2024, 05:54 )

Hi there,

Can you please provide a screenshot demonstrating this issue?

Best regards,

Panagiotis

PanagiotisCharalampous
04 Apr 2024, 05:51

Hi there,

Custom indicators can be found here

Documents\cAlgo\Sources\Indicators

Best regards,

Panagiotis

PanagiotisCharalampous
03 Apr 2024, 09:13

Hi ncel01,

This behavior is by design. Limit orders are executed using low/high prices.

Best regards,

Panagiotis

PanagiotisCharalampous
03 Apr 2024, 09:10

RE: Trojan.GenericKD.72162484

jagwarcmj said: 

I have exactly the same problem with bitdefender detecting a trojan on my pc running windows 10.
Impossible to reinstall ctrader bitdefender detects a threat as soon as it is installed on the Core.Domain.Primitives.dll file which is infected.

Hi there,

Please share some screenshots of the messages you receive so that we can contact bitdefender.

Best regards,

Panagiotis

PanagiotisCharalampous
03 Apr 2024, 05:47

Hi there,

You should talk to your broker regarding this matter.

Best regards,

Panagiotis

PanagiotisCharalampous
03 Apr 2024, 05:35

Hi there,

Did you try generating a new token using the Playground area?

Best regards,

Panagiotis

PanagiotisCharalampous
02 Apr 2024, 09:42

Hi ncel01,

MarketHours are taken from current schedule, historical prices may not correspond to current schedule

Best regards,

Panagiotis

PanagiotisCharalampous
02 Apr 2024, 06:35

Hi there,

You cannot change an account's type. You would need to create a new netting account.

Best regards,

Panagiotis

PanagiotisCharalampous
02 Apr 2024, 06:32

Hi Janny,

Here is the link

https://itunes.apple.com/cy/app/spotware-ctrader/id767428811?mt=8

Best regards,

Panagiotis

PanagiotisCharalampous
02 Apr 2024, 06:24

Hi there,

You can post your suggestions in the Suggestions section of the forum

https://ctrader.com/forum/suggestions

Best regards,

Panagiotis

PanagiotisCharalampous
02 Apr 2024, 06:23

Hi there,

Probably your broker does not offer cTrader Copy. Talk to them

Best regards,

Panagiotis

PanagiotisCharalampous
02 Apr 2024, 06:22

Hi there,

You should talk to your prop firm regarding this.

Best regards,

Panagiotis

PanagiotisCharalampous
01 Apr 2024, 06:38

Hi there,

Better ask your broker about each symbol's trading hours.

Best regards,

Panagiotis

PanagiotisCharalampous
01 Apr 2024, 06:36

RE: RE: RE: Sell Stop order position closed with stop loss higher than intended

nubfight said: 

PanagiotisCharalampous said: 

nubfight said: 

Don't mean to double post but want to bump this up as I haven't solved the issue yet

It seems you are not using tick data, use tick data for your backtesting instead

Ah okay, does this mean tick data is better for backtesting and for live use we can just go back to using standard data?

Tick data will always execute your strategy as it would execute on a live environment. Other data sources can only be used when your strategy's logic is executed exclusively in OnBar() method

PanagiotisCharalampous
01 Apr 2024, 06:33

RE: RE: How to get APIKey for receiving the current price and placing orders via python code

pr.rajanbabu said: 

PanagiotisCharalampous said: 

Hi there,

In the description, please add a description of your strategy

In the Redirect URIs, you need to put a URI where the user will be redirected after authentication. If this is not applicable, just put any site e.g. ctrader.com

You can find a Python example below

https://github.com/spotware/OpenApiPy

Best regards,

Panagiotis

 

Thank you. I got "ClientId" , "Secret" and the “AccessToken” using Trade option

I checked your link and Now I want to fill the below credentials in "credentials-dev.json"

{
 "ClientId": "",
 "Secret": "",
 "HostType": "demo",
 "AccessToken": "",
 "AccountId": 0
}

I am getting below error While runing “main.ipynb” in JupyterNotebook

host = EndPoints.PROTOBUF_LIVE_HOST if credentials["HostType"].lower() == "live" else EndPoints.PROTOBUF_DEMO_HOST
client = Client(host, EndPoints.PROTOBUF_PORT, TcpProtocol)

NameError: name 'CertificateOptions' is not defined.

Please help me to resolve this . Thanks

Unfortunately I cannot help you with this since I am not a python developer