PanagiotisCharalampous
18 Oct 2019, 16:06

RE: RE: RE:

afhacker said:

matt_graham_92@hotmail.com said:

Panagiotis Charalampous said:

Hi Matt,

Can you please provide more information about this issue? What is the problem and in which version do you experience it, 3.5 or 3.6?

Best Regards,

Panagiotis

I have a cbot that I can not use due to the update. It will not open any positions! There is a major bug on cTrader 3.6 Automate API, which doesn't execute the code on each new upcoming bar. I am waiting for next update to have this issue solved, hopefully!

Hey Mat, I already reported the issue, its Renko chart OnBar method bug.

Indeed AlgoDeveloper has reported such an issue but it would be good to have the cBot and confirm that it is the same issue and that it has been resolved.

PanagiotisCharalampous
18 Oct 2019, 15:45

Hi Matt,

Can you share the cBot code with us and steps to reproduce the problem?

Best Regards,

Panagiotis

PanagiotisCharalampous
18 Oct 2019, 15:19

Hi ZeroPoint618,

Can we arrange a TeamViewer session so that a member of our QA team inspects this problem? If you are available, please send me an email at community@spotware.com.

Best Regards,

Panagiotis

PanagiotisCharalampous
18 Oct 2019, 15:08

Hi ZeroPoint618,

Can you try accessing cTrader Web in Incognito mode and let us know if it resolves the issue?

Best Regards,

Panagiotis

PanagiotisCharalampous
18 Oct 2019, 14:11 ( Updated at: 21 Oct 2019, 10:01 )

Hi douglascvas,

Which post do you want to delete?

Best Regards,

Panagiotis

PanagiotisCharalampous
18 Oct 2019, 14:10

Hi maad_alex,

Thanks for posting in our forum. Unfortunately this is not possible at the moment. However it would not be hard to implement a cBot for this functionality.

Best Regards,

Panagiotis

PanagiotisCharalampous
18 Oct 2019, 08:54

Hi Andy,

Thanks for posting in our forum. For execution issues you should contact your broker.

Best Regards,

Panagiotis

PanagiotisCharalampous
18 Oct 2019, 08:20

Hi enoque_santos,

Thanks for posting in our forum. Please share the cBot code so that we can have a look.

Best Regards,

Panagiotis

PanagiotisCharalampous
18 Oct 2019, 08:14

Hi tgjobscv,

You can access all your orders via PendingOrders and modify them accodingly. See example below

 PendingOrders[0].ModifyVolume(1000);

Best Regards,

Panagiotis

PanagiotisCharalampous
18 Oct 2019, 08:10

Hi ctraderftmo+110,

Thanks for posting in our forum. To delete a demo account, you need to contact your broker.

Best Regards,

Panagiotis

PanagiotisCharalampous
18 Oct 2019, 08:08

Hi tentcows,

cBot instances run on different threads but they are still controlled by the main UI thread. So if a high number of cBot instances is running on one cTrader instance then this might cause some bottlenecks. I would propose a hybrid solution, to have 3-4 cBot instances running on each cTrader instance.

Best Regards,

Panagiotis

PanagiotisCharalampous
17 Oct 2019, 16:54

Hi Peter,

Thanks for the additional info. After investigating this issue further, the conclusion is that at the moment when the fees were charged, your profit was 706.55. Therefore a performance fee of 141.31 was deducted. After the deduction of the performance fee, the profitability of your account retreated to 536.01.

Best Regards,

Panagiotis

PanagiotisCharalampous
17 Oct 2019, 14:51

Hi Matt,

Can you please provide more information about this issue? What is the problem and in which version do you experience it, 3.5 or 3.6?

Best Regards,

Panagiotis

PanagiotisCharalampous
17 Oct 2019, 08:13

Hi reza h,

We do not have an ETA yet.

Best Regards,

Panagiotis

PanagiotisCharalampous
17 Oct 2019, 08:06

Hi Alex,

No there is no such possibility in cAlgo.

Best Regards,

Panagiotis

PanagiotisCharalampous
16 Oct 2019, 15:56

Hi Ogacha,

Just make sure you have installed the cBots and Custom Indicators extension for your Visual Studio 2019. 

Best Regards,

Panagiotis

PanagiotisCharalampous
16 Oct 2019, 14:27

Hi ctid1601313,

Thanks for the clarification, I was moslty wondering why you said

 CTrade platform offers the backtesting option to test ones CBot with an imported CSV File containing Tick Data

At the moment we do not offer the possibility to import tick data, only m1 bars. So I was curious if you read something somewhere that could be misunderstood.

Best Regards,

Panagiotis

PanagiotisCharalampous
16 Oct 2019, 12:50

Hi manelfx9530,

Thanks for posting in our forum. Please post your suggestions in the Suggestions section of the forum so that they are all in one place.

Best Regards,

Panagiotis

PanagiotisCharalampous
16 Oct 2019, 08:51

Hi ctid1601313,

Thanks for posting in our forum. Can you please explain to us how did you come to this conclusion?

Best Regards,

Panagiotis

PanagiotisCharalampous
16 Oct 2019, 08:49

Hi VOLVEFX,

Legacy mobile applications do not support push notifications. Regarding the new application, please let us know the specs of your device as well as the operating system you are using so that we can investigate.

Best Regards,

Panagiotis