PanagiotisCharalampous
08 Jan 2020, 14:07

Hi v.kredov,

Your indicator throws an exception here

ResultClose.Count is 1 and you are trying to access index -1. You should fix this before we can proceed.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
08 Jan 2020, 12:03

Hi mateuszkoleczkosluzbowy,

You are using Spotware cTrader Beta. To access your live accounts you need to use your broker's cTrader application.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
08 Jan 2020, 12:02

Hi Marek,

1. Based on your order's volume and the available market depth, you need to estimate your position's VWAP e.g. if your order volume is 10 units and the market depth offers 3 units at price 1, two units at price 2 and 5 units at price 3 then your VWAP is ((3*1) + (2*2) + (5*3))/10 = 1.9.
2. Limit order cannot behave like a market order since it already includes the worst price you can accept. The limit price is the limit to your slippage.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
08 Jan 2020, 11:50

Hi TradeTick,

The issue should have been resolved now.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
08 Jan 2020, 09:02

Hi Peter,

We have investigated your issue. You have been charged performance fee twice, on the 08/11 with €8.22 and on the 30/11 with €2.25. Your biggest balance was €302.36. Considering your initial balance of €250 the high watermark is €52.36. The performance fee of the strategy provider is 20%, so total performance fee is €10.47. Οn the 08/11 you were charged for a watermark of €41.10 and on the 30/11 you were charged for the remainder of watermark, €52.36-€41.10=€11.26.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
08 Jan 2020, 08:26

Hi mpistorius,

This should have been fixed in the latest update of Spotware cTrader Beta.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
08 Jan 2020, 08:22

Hi Mark,

Trading Central signals are not available via the API.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
08 Jan 2020, 08:21

Hi iphoncek,

No there is no such option at the moment.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
08 Jan 2020, 08:17

Hi mateuszkoleczkosluzbowy,

Can you please confirm you are using your broker's cTrader application?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
07 Jan 2020, 16:43

Hi AundreyLTD,

We tried to reproduce this behavior but we could not. Could you please provide us with the following additional information?

1. The account number, type (demo/live) and broker.
2. The complete log for exchanged FIX messages starting from login for a session where this happens. 

If it is more convenient for you, you can send this information to us at community@spotware.com

Best Regards,

Panagiotis 

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PanagiotisCharalampous
07 Jan 2020, 15:37

Hi basharatahmed65,

Objects are saved in workspaces. So you can close and open a platform and keep your analysis. But if you close a chart then you delete with it the analysis as well. What you can do is to keep all your analysis in a workspace and whenever you want to chance the layout, to change the workspace as well

Best Regards,

Panagiotis 

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PanagiotisCharalampous
07 Jan 2020, 12:11

Hi AundreyLTD,

We will check this and come back to you.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
07 Jan 2020, 11:40

Hi BullittTraders,

No, this is not in our plans at the moment.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
07 Jan 2020, 11:07

Hi firemyst,

The spread value itself is not saved somewhere to be retrieved in a straight forward way. You will need to calculate and save the value yourself using the available tick data.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
07 Jan 2020, 10:50

Hi mpistorius,

Yes we did and will be fixed soon.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
07 Jan 2020, 10:27

Hi AundreyLTD,

1. We will document the missing filed, thanks for spotting this.
2. This is expected when there is no depth of market available.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
07 Jan 2020, 09:57 ( Updated at: 21 Dec 2023, 09:21 )

Hi mpistorius,

I just tried this and I get identical results

Best Regards,

Panagiotis 

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PanagiotisCharalampous
07 Jan 2020, 09:45

Hi basharatahmed65,

If you close a chart then all changes will be lost. Since cTrader allows multiple charts to be open simultaneously, new charts are independent from charts closed in the past.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
07 Jan 2020, 09:40

Hi terminalclub,

This is by design. Drawing objects are applied on the chart and not on the symbol.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
07 Jan 2020, 09:36

Hi firemyst,

Because this part of the code was not executed. The indicator is initialized only after it has been added on the chart. If you need the parameter to show a value, you need to put a default value.

Best Regards,

Panagiotis 

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