PanagiotisCharalampous
20 Jan 2020, 09:02

Hi HOMERUN,

Can you please provide us the cBot code as well as exact steps to reproduce this behavior?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
20 Jan 2020, 08:57

Hi matteo.caprani,

If you don't know how to program a cBot, you can consider posting a Job on contacting a Consultant.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
20 Jan 2020, 08:53

Hi bolatfx,

This event is triggered when the broker changes something on the specific symbol e.g. swaps.

 Best Regards,

Panagiotis 

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PanagiotisCharalampous
20 Jan 2020, 08:48

Hi Joe,

We do not have plans for cTrader Desktop for Mac at the moment.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
20 Jan 2020, 08:46

Hi kerrifox19,

The links have been updated

Best Regards,

Panagiotis 

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PanagiotisCharalampous
20 Jan 2020, 08:41

Hi marsuk515,

You can click on the time label and drag the chart to the left.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
17 Jan 2020, 16:24

Hi marsuk515,

Can't you drag the chart to the left?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
17 Jan 2020, 15:59

Hi marsuk515,

Can you please explain to us which feedback icon are you talking about?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
17 Jan 2020, 12:03

Hi ac,

The message asks you to set the sequence number to 10 (36=10). Any change you are sending another message in between? 

Best Regards,

Panagiotis 

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PanagiotisCharalampous
17 Jan 2020, 09:39

Hi francescoxio,

Thanks for the clarification. Indeed deal map position size is not available in chartshots since it is only visible on mouse over and not visible at the time the chartshot is taken

Best Regards,

Panagiotis 

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PanagiotisCharalampous
17 Jan 2020, 09:32

Hi ac,

cTrader FIX API does not support subscription to position updates. Regarding the position report issue, make sure that you are sending the correct message sequence number. You can also check our FIX API example on how to request for positions.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
17 Jan 2020, 08:55

Hi blakeparkertrade,

Please use the Suggestions section for suggestions.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
17 Jan 2020, 08:55

Hi testpossessed,

Please use the Suggestions section for suggestions.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
17 Jan 2020, 08:50

Hi francescoxio,

I cannot see any issues with chartshots and position size. See below an example.

Can you please elaborate what is the problem?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
17 Jan 2020, 08:42

Hi Tj11,

We plan to allow traders to receive their fees in a separate account but I cannot provide an ETA regarding when will this happen.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
17 Jan 2020, 08:39

Hi NE539,

The features you described are not available at the moment in cTrader.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Jan 2020, 09:57

Hi ahmad.zaki84,

Here it is.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Jan 2020, 09:48

Hi ahmad.zaki84,

I just tried it and this is what I get

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Jan 2020, 09:32

Hi ahmad.zaki84,

You cannot use Spotware Beta with your broker's account. To sign in to your ICMarkets account, you need to use ICMarkets cTrader.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Jan 2020, 09:01

Hi Jitterbug,

We do not have access to broker's execution information via this channel so we cannot check. If there is a technical issue they will let us know.

Best Regards,

Panagiotis 

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