PanagiotisCharalampous
16 Jan 2020, 08:41

Hi nikolas_stevens,

Price feeds are a responsibility of the broker. You should stay in touch with them regarding this issue.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Jan 2020, 08:38

Hi Jitterbug,

You should check this issue with your broker.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Jan 2020, 08:36

Hi traderfxmaster007,

We still do not have any plans for this.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Jan 2020, 12:20

Hi Douglas,

Symbol leverage is not available via Open API at the moment. If you need it to calculate the expected margin, you can use ProtoOAExpectedMarginReq.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
15 Jan 2020, 08:33

Hi RodMar,

There is no such method in the API unfortunately.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
14 Jan 2020, 09:50

Hi Sdgh1Njd,

At the moment we are investigating your case. It seems to be a bug. We will let you know the outcome.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
14 Jan 2020, 08:16

Hi Eugenio,

You can program your logic inside the OnBar() method which is called at the end of each bar, instead of the OnTick() method.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Jan 2020, 14:07

Hi 9576850,

Symbols are offered by brokers. You should contact your broker regarding this issue.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Jan 2020, 14:04

Hi A.R.

Any chance you have steps to reproduce this behavior?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Jan 2020, 11:55

Hi byfamous,

We plan to introduce it in v3.8 but we do not have an ETA yet.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Jan 2020, 10:31

Hi VFX Scalping,

No this does not happen in cMirror because cMirror does not follow an equity to equity copying logic.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Jan 2020, 10:26

Hi annaicmarkets,

We have explained to you what happens and it is clearly mentioned in the EULA you accepted before using the service.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Jan 2020, 09:39

Hi VFX Scalping,

There is no problem to be solved. This is by design and described in the EULA you have accepted before starting to use the product. In the future, we will allow strategy providers to receive their fees in separate accounts so that they can avoid this behavior. But for now this is how it works.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Jan 2020, 09:24

Hi VFX Scalping,

When the equity of the strategy provider changes due to deposits/withdrawals then the followers positions are readjusted accordingly to reflect the change in equity to equity ratio.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Jan 2020, 09:21

Hi VFX Scalping,

We are talking about the same thing. I explained to you above what happens. We did not write off anything. Positions were partially closed. The closing could also be profitable depending on the state of the position at the moment this happens.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Jan 2020, 09:10

Hi annaicmarkets,

Your strategy provider had deposits therefore the equity to equity ratio changed causing an automatic position closing to restore the equity to equity ratio.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Jan 2020, 09:07

Hi VFX Scalping,

An amount was deposited to your strategy account increasing your equity. Since your followers equity remained the same, a portion of your followers positions had to be closed automatically so that the equity to equity ratio is restored.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Jan 2020, 09:02 ( Updated at: 21 Dec 2023, 09:21 )

Hi DrEvil,

cTrader Copy functions are not available via an API. However if you want to advertise your strategy on your website, you can get a link and embeddable code. See below

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Jan 2020, 08:57

Hi DrEvil,

Yes this is possible. cTrader Copy copies all the trades of the strategy providing account no matter how they are generated.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Jan 2020, 08:55

Hi VFX Scalping,

This explains what happened. Your equity changed therefore the equity to equity ratio was adjusted.

Best Regards,

Panagiotis 

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