He may have posted here because since 2017 there is a suggestion on this and apparently nothing has been done for the Windows Desktop application. I really don't judge him posting in here, afterwards after 7 years it's fair to keep requesting.
Hi,
This feature is available in cTrader Web and currently under development for the rest of the platform applications.
Did you try restarting cTrader? Does it still happen? Could you pleasesend us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.
Funny thing is that only builtin ones are not loading as you cans see in the screenshot attached.
Hi caputojr,
Could you pleasesend us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.
Best regards,
Panagiotis
Hello, Panagiotis.
Thank you for your prompt reply as usual. I have been reporting this since last week (2 times here in the forum and 2 times with a ticket I cannot track since I have not received any confirmation email about it.
Yesterday I have formatted my PC to see if it gets better as yesterday the platform was so slow I have close my entries as I could not follow the price. For instance, I have shifted my SL on the entry I have attached here, the price touched my SL and have not closed the position, a complete mess, no confidence to trade like that.
Please provide us with the exact steps you follow to reproduce this behavior so that we can explain what happens. If you can record a video, it would be helpful.
Best regards,
Panagiotis
Hi Mat,
Unfortunately the link you provided is not accessible.
Best regards,
Panagiotis
Hi Panagiotis,
Does this work? https://drive.google.com/file/d/1bzw5vpx0Bf2pirXO5wAhgHLQyIOh77Eg/view?usp=sharing
Thanks,
Mat
Hi Mat,
We had a look at the video and this behavior is by design. This happens because your zoom level is set to 5% therefore the chart performs several requests to receive all the required bars. Whenever new bars are received, the indicator is reinitialized.
If you are checking if the orders have been filled, you should use the PendingOrders.Filled event instead. You should cancel the remaining orders only when the order is filled.
Funny thing is that only builtin ones are not loading as you cans see in the screenshot attached.
Hi caputojr,
Could you pleasesend us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.
ok thank you, i should have tested other broker feeds.
hey on a side note, everytime i leave ctrader open for multiple days it starts to act glitchy, like some of the candles are missing on multiple timeframes. just letting you know in case you want to try it. my workaround is to restart the program once a day.
Hi atrrwilder,
Thank you for reporting this issue. Could you pleasesend us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.
PanagiotisCharalampous
26 Apr 2024, 06:09
Hi there,
You can always hire somebody to develop this for you.
Best regards,
Panagiotis
@PanagiotisCharalampous