Can you please provide more information e.g. videos? You did not even mention the application you are using, you posted your issue in third party products.
We always try to keep the two applications as close as possible but there times when a feature is ready on one bot not on the other and in this case we choose to release it instead of waiting for both applications to be ready. Tools missing in each application will be released in upcoming updates.
Any chance you can provide a simpler code (the minimum required to reproduce the issue)? I have a hard time navigating through all of this code and understand the problem.
Hm, indeed on your side it is correct… My account is in USD, it is a usual Pepperstone demo account. Is it possible that “TickValue” value is filled in in the database by the broker and not by Spotware? Here is the full screenshot from my side:
Hi Alexey,
Since it is a demo account, can you share access with me? Also share the full cBot code. I will try to reproduce this using your account.
This problem should have been resolved by now. Please restart your cTrader and in case you still experience problems, please send us some troubleshooting information quoting this thread.
Best regards,
Panagiotis
Today I left my PC optimizing a bot, came back after 3h and the system was totally unresponsive. I had to kill cTrader from the task manager, it happened twice already, I don't seem to be able to complete a full optimization round.
Anything info I can gather? I am on cTrader 5.0.46.
Thanks
Hi there,
Please create a separate thread, describe the issue in detail and send us some troubleshooting information so that we can investigate further.
The SecurityListRequest returns the symbols offered by the specific broker. The number seems reasonable to me. How many entries do you expect to be returned?
You are comparing the wrong candles. The h4 candle you have marked starts at 14:00 and the daily candle starts at 18:00. So your h4 candle belongs to the previous day.
Best regards,
Panagiotis
Version - not very good! Directly below it (h4 candle) it says November 26th. And the day ends with h4 candle 22:00. And my mark at 18:00 is the mark from the D1 candle, made on the low day candle on November 26! Those. there are no other lows, and on the h4 chart there should be a low NOT LOWER than the low from the D1 timeframe, because it shows the LOWEST point reached by the price. But as we see, THIS IS NOT SO! Or do you want to say that the daily candle should show the low of the LAST candle within the day, even if there were lower lows during the day?!?!??
Hi there,
The daily candle bars start at 00:00 UTC+2. It's a convention. Your chart us set to UTC-4. So your D1 candles start at 18:00. The charts have no problem, you just need to understand what they are showing.
Best regards,
Panagiotis
Where can I see this agreement? What's the point of setting a different time zone in the settings - if the daily candles will be displayed not according to it, but to some other zone?!
I don't understand what do you mean with agreement. I have explained how it works and how it is used by millions of users. You just need to understand how it works.
I know you posted this some time ago. I'm wondering if you got it working?
I'm trying to connect my ctrader account to FXblue and I'm having similar issues to what you did.
When I click Authorise I get 5 error messages with regard to ‘error occurred on the script’. I click yes all the way through and when I finally click on ‘Allow Access’ it says “Unable to obtain tokens from Ctrader”.
Neither C-trader or FXblue seem to be able to help. Ctrader told me to speak to FXblue and FXblue said they're trying to speak to c-trader but have had no response!
Appreciate any assistance.
Michael
Hi Michael,
FXBlue never contacted us regarding any issues with our API. Only them can solve this unfortunately.
Renko charts are constructed using tick data, you do not need any other timeframe to create them. It's not a feature of TradingView, it's a workaround due to the lack of tick data. They are trying to approximate renko charts using bar data.
I am having issue that when using copy trading my oil trades (XBR and XTI on IC Markets) are not copied by the account that is copying my trades? both accounts with IC and both have same balance approx 3.2K both accounts also 1:500. Is there a specific reason for this ?
Hi there,
You should check execution issues with your broker first.
You are comparing the wrong candles. The h4 candle you have marked starts at 14:00 and the daily candle starts at 18:00. So your h4 candle belongs to the previous day.
Best regards,
Panagiotis
Version - not very good! Directly below it (h4 candle) it says November 26th. And the day ends with h4 candle 22:00. And my mark at 18:00 is the mark from the D1 candle, made on the low day candle on November 26! Those. there are no other lows, and on the h4 chart there should be a low NOT LOWER than the low from the D1 timeframe, because it shows the LOWEST point reached by the price. But as we see, THIS IS NOT SO! Or do you want to say that the daily candle should show the low of the LAST candle within the day, even if there were lower lows during the day?!?!??
Hi there,
The daily candle bars start at 00:00 UTC+2. It's a convention. Your chart us set to UTC-4. So your D1 candles start at 18:00. The charts have no problem, you just need to understand what they are showing.
There is probably something wrong in your configuration that we cannot see. Please check a bit more.
Best regards,
Panagiotis
Over the past year, I have done well over 3,000 optimizations, and it’s definitely not always been clear to me what the logic behind the results is, as the optimization and backtest results should match, which they don’t at all. I can’t see where a potential error could be in my configuration. Maybe I can get a more precise hint? We agree that the results should be the same when I import the optimization result into the parameters, right? Once this is done, I click on backtest and, of course, check the data from the optimization and the backtest parameters, including the date. What I can’t see is whether the import of the backtest includes things like wrap and other criteria, but logically, these things should be included when importing the optimization data. I am trying to perform another simple test based on one of your robots from your system.
Hi there,
I can't give another hint since it works fine on my side. Can you record a video with the all steps you take to reproduce this issue? Maybe we are missing something. I am also doing optimizations over the last 8 years and any time I encounter a discrepancy, 99% is some kind of an oversight on my side.
You are comparing the wrong candles. The h4 candle you have marked starts at 14:00 and the daily candle starts at 18:00. So your h4 candle belongs to the previous day.
PanagiotisCharalampous
06 Dec 2024, 07:52
Hi there,
Can you please provide more information e.g. videos? You did not even mention the application you are using, you posted your issue in third party products.
Best regards,
Panagiotis
@PanagiotisCharalampous