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PanagiotisCharalampous
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PanagiotisCharalampous
14 Sep 2020, 12:52

Hi SATRENDS,

Management fee is charged on a monthly basis. The formulas to calculate the management fees are the below

daily management fee = (EOD equity * management fee) / 365

monthly management fee = Sum of all daily management fees

Let me know if you have any further questions

Best Regards,

Panagiotis 

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PanagiotisCharalampous
14 Sep 2020, 12:36

Hi dani20102015,

There is no limitation at the moment.

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Panagiotis 

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PanagiotisCharalampous
14 Sep 2020, 11:35

Hi Christian,

It's not possible to request more then about 2 weeks of M1 bars (API reference says 5 weeks)

There is a hard limit of 14000 bars. We will update the documentation to reflect this information

 As there is no hasMore field in ProtoOAGetTrendbarsRes it's quite hard to find out if some data is missing.

Based on the time span limit and the hard limit of 14000 bars, you will need to program your application accordingly. If for example you detect that bars have not been received until the datetime you need, you will been to detect the missing timespan and request again.

 Not related to this issue but a little bit confusing for me is that ticks are sorted in descending order but trend bars are sorted in ascending order - is there any way to change this behavior?

No but it should not be hard to sort on your side.

Also, it seems that several bars are missing - some of those (e. g. every night between 22:54 and 23:05) are also missing in cTrader, others are available in cTrader but missing when requested via Open API! 

The API requests should fetch exactly what you see on your cTrader chart. If there are discrepancies between UI and API, please provide more information to reproduce the issue. For discrepancies between platforms, you should contact your broker. 

Best Regards,

Panagiotis 

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PanagiotisCharalampous
14 Sep 2020, 10:41

Hi findsameh,

Here is the correct way to do this.

        private void OnPositionsClosed(PositionClosedEventArgs args)
        {
            var trade = History.Where(x => x.PositionId == args.Position.Id).First();
            Print("Pos ID: {0} ... Close Time: {1}", trade.PositionId, TimeInUtc);
        }

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
14 Sep 2020, 08:32

Hi dani20102015,

See below the answers to your questions

I understand that every last day of the month is paid a performance fee to the Strategy Provider. This means that me as the Strategy Provider will get paid in monthly basis, the last day of the month. So If I have win all days and opened 100 operations in the whole month, then the all the fees will be paid in the last day.

This is not correct. Fees are paid one month after the follower has started following your strategy and not at the end of the calendar month. If your followers started following you on different days, then you will receive fees on different days.

Now, who is actually making the payment? I mean, I know investors pays but legally, are you or the broker that sends the monies to me?  

The payment is made by your broker.

 Finally, what happens when Investor stop the copy process but month has not ended yet? Will the Strategy Provider get their perfomance fee as well? 

You will receive the fees up that moment.

 This means that all investors will be automatically trading right? and they will also have can get a Trading History that they were trading but following another person. 

Correct

 Now, let's assume that Strategy Provider (SP) has an equity of 10 Million and Investor (INV) 10 Million as well. Now SP opens today a trade of 100 lots, does this means that INV also open a 100 lot as well, right? And what about if there are 5 investors with 10 Million Equity? Does this means that SP + 5 investors will be 600 lots all together right? 

Correct

 

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Panagiotis 

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PanagiotisCharalampous
14 Sep 2020, 08:26

Hi ctid2033788,

No this is not possible at the moment.

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Panagiotis 

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PanagiotisCharalampous
14 Sep 2020, 08:20

Hi mbv4f,

Are you signed in with your cTrader ID? What is preventing you from selecting an account? Please provide more information about this issue so that we can understand what is the problem e.g. some screenshots or a short video.

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Panagiotis 

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PanagiotisCharalampous
14 Sep 2020, 08:13

Hi vldmarton,

You can check the RunningMode and skip this line in case of optimization.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
14 Sep 2020, 08:09

Hi alexbourret09,

Here is the correct code

            h1 = MarketData.GetBars(TimeFrame.Hour);

            stochastic = Indicators.StochasticOscillator(h1, kPeriods, kSlowing, dPeriods, maType);

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
11 Sep 2020, 15:15

Hi Anton,

Is this the complete cBot code you are using? Because I cannot reproduce such a behavior

Seems to work fine for me

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
11 Sep 2020, 14:19

Hi Sameh,

I asked for the cBot code so that I can reproduce what you are seeing. I cannot reproduce such an issue with the cBot you posted. See below

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
11 Sep 2020, 13:46

Hi findsameh,

That's not what I meant. You assume that the last deal is the deal associated to the position which might not always be true. The right way is to make sure that the printed deal is the closing deal of the associated position. If you post the complete code, I can try and fix this for you.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
11 Sep 2020, 12:47

Hi findsameh,

It would be better to use the associated PositionID to make the association instead of the index.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
11 Sep 2020, 10:30

Hi Mason,

It is not clear to me what are you trying to do. Can you please explain again? Maybe post some screenshots as well.

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Panagiotis 

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PanagiotisCharalampous
11 Sep 2020, 10:27

Hi luixcosta,

The position was not copied at first due to the equity-to-equity ratio, since the calculated volume for the follower was below the minimum volume for the specific symbol. At 07/09/2020 the strategy provider withdrew funds from his account, which triggered the standard recalculation of copied positions. Based on the new volume calculation the position could be copied. The problem here is that the strategy provider allows a minimum amount for followers that does not correspond to the strategy. If for example he opens positions with volume of $3000 on $2000 account then a follower following with $200 will not be able to follow since the minimum volume is $1000 but the equity to equity ratio results to a volume of $300.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
11 Sep 2020, 09:58

Hi Tengu,

It seems that you are using a lot of custom indicators. To investigate further, you will need to send us all the indicators you use. If you cannot post them here, please send them to us at community@spotware.com 

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
11 Sep 2020, 09:17

Hi findsameh,

The position id is not the same with the closing deal id that is displayed in History. You are associating different trades.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
11 Sep 2020, 09:01

Hi Michel,

Please provide us your cBot's code so that we can reproduce the problem and investigate.

Best Regards,

Panagiotis 

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@PanagiotisCharalampous

PanagiotisCharalampous
10 Sep 2020, 17:12

Hi luixcosta,

Can you also send me a screenshot of your equity chart?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
10 Sep 2020, 16:53

Hi luixcosta,

Please provide me with the following information

1) Broker and the number of the account you are using to follow the strategy.

2) A complete screenshot of your subaccount's cTrader Copy page that will show all relevant information e.g. equity, starting date etc

2) Strategy name.

Best Regards,

Panagiotis 

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