PanagiotisCharalampous
17 Sep 2020, 15:03

Hi findxbuy,

Please let us know if you can reproduce this behavior with one of the sample cBot and let us know which. Then send us screenshots of the following

1. Backtesting settings
2. cBot Parameters
3. Optimization Criteria
4. Optimization Method
5. Resources

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
17 Sep 2020, 14:47

Hi findxbuy,

Please provide us with the cBot code and optimization settings so that we can reproduce this behavior.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
17 Sep 2020, 14:36

Hi luixcosta,

This should have been fixed now. Can you try again?

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
17 Sep 2020, 14:34

Hi nellyasaba,

Based on our investigation, you have marked our emails as spam. 

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
17 Sep 2020, 12:30

Hi alexnikon,

I am sorry but this is still very confusing

The indicators are the MTF_MA with a method advised by your team

What is this indicator? When and where did we advise for this method? Where is this used in the cBot?

What are the lines we are looking at on the screen?

Can you provide all the cBot parameters so that we can reproduce the exact same results as you.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
17 Sep 2020, 08:00

Hi wilson347,

Price feeds are a responsibility of the broker. You need to check this with ICMarkets.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
17 Sep 2020, 07:58

Hi nirmala.sliit,

What is your strategy name? What kind of fees are you expecting?

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
17 Sep 2020, 07:55

Hi tradex1,

To draw indicators on the main chart, you just need to set IsOverlay to true. See below

  [Indicator(IsOverlay = true, TimeZone = TimeZones.UTC, AccessRights = AccessRights.None)]

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
17 Sep 2020, 07:53

Hi Samuele,

Netting accounts can have only one position per symbol thus matching trades and positions between netting and hedging accounts is a much more complicated task. For this reason netting accounts are not supported at the moment.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
17 Sep 2020, 07:46 ( Updated at: 21 Dec 2023, 09:22 )

Hi dwalkhul,

You can hide stopped strategies by unchecking the Stopped option in settings

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
17 Sep 2020, 07:40

Hi beedge72,

No this is not possible.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
17 Sep 2020, 07:34

Hi duketv,

You can use ModifyStopLossPrice to set your stop loss on the actual price. However if you need to set multiple take profit levels, you will need to program this yourself. The API supports only one profit.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
16 Sep 2020, 15:05

Hi alexnikon,

Thanks but I still need some steps to reproduce the problem. What am I supposed to be looking at?

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
16 Sep 2020, 14:41

Hi alexnikon,

To be able to understand the problem you need to share with us your cBot and indicators code as well as steps to reproduce the problem.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
16 Sep 2020, 12:25

Hi nellyasaba,

Thank you. Can I also have your email address and the entry times of these deals?

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
16 Sep 2020, 11:13

RE: RE:

Hi xammo,

Thanks for the reply - haha so Microsoft Azure are not a reliable VPS provider...?

I don't know since I haven't tested it. However the vast majority of cBots run on single VPS machines without problems.

was hoping you might have said ‘sure you can do that’ or ‘NO! whatever you don’t do that!’

Of course you can do that as long as you know what you are doing. I can guarantee that running a single strategy from many cBot instances requires some pretty advanced programming skills.

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
16 Sep 2020, 11:09

Hi nellyasaba,

Can you please confirm the following?

1. Notifications are enabled ID Site
2. Notifications do not end up in your spam folder.

If after checking the above you still do not get notifications, please provide us with the following

1. cTrader ID, account number and broker
2. Screenshots showing that notifications are enabled.
3. Order IDs for orders you did not receive notifications

Best Regards,

Panagiotis 

Join us on Telegram

PanagiotisCharalampous
16 Sep 2020, 09:50

Hi xabbu,

Check here on how to read a csv file using C#. To draw lines you can use DrawTrendLine() method.

Best Regards,

Panagiotis 

Join us on Telegram 

PanagiotisCharalampous
16 Sep 2020, 09:34

Hi xabbu,

Yes this is possible but there is no recipe for this. It all depends on what is your indicator doing. What exactly do you need to find out e.g. how to read a csv file? If you can make more specific questions, we can help you by answering them.

Best Regards,

Panagiotis 

Join us on Telegram 

PanagiotisCharalampous
16 Sep 2020, 07:47

Hi alexbourret09,

Ti help you further, you will need to provide us with the complete cBot code and steps to reproduce the behavior you are experiencing.

Best Regards,

Panagiotis 

Join us on Telegram