PanagiotisCharalampous
16 Nov 2020, 10:23

Hi kikefx,

There is no ETA for this yet. We will inform you when we have something.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Nov 2020, 10:20

Hi CharlieBrown,

This is about the ability of the user to change the timeframe on the chart. The cBot can retrieve information from any timeframe you want and use it accordingly.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Nov 2020, 09:40

Hi George, 

Indeed, you need to check the availability of historical data with the broker.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
16 Nov 2020, 09:37

Hi trdrn,

Can you please provide more information about this issue e.g. email screenshots, history screenshots etc? You need to explain to us in detail you did you calculate the 389 balance.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Nov 2020, 16:14

Hi samuel.jus.cornelio,

The indicator has a sign output.

        [Output("_forIndicators", Color = Colors.Gray, PlotType = PlotType.DiscontinuousLine)]
        public IndicatorDataSeries sign { get; set; }

You should be checking if the last value of the sign output is above or below the bid price and place the trade accordingly

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Nov 2020, 16:09

Hi Martin,

Thanks for reporting this. It is a known issue and will be fix in the next update.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Nov 2020, 15:53

Hi Bartz,

1) No this is not possible.

2) Yes this is correct.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Nov 2020, 15:51

Hi samuel.jus.cornelio,

The code you posted doesn't make much sense to me. I am not sure I can help you with this.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Nov 2020, 15:45

Hi jayteasuk,

We need more information to check this further.

1. Please confirm that you are using the same account in both cases. Please provide ctidTraderAccountId and trading account number.
2. Please provide us the complete sequence of exchanged messages from ProtoOANewOrderReq until the ProtoOAExecutionEvent with ProtoOAExecutionType.ORDER_FILLED type indicating that the order was filled and the position opened.
3. Some screenshots showing the account number and the fact that the position is missing

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Nov 2020, 15:37

Hi Duma,

Backtesting is available. You can check it here.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Nov 2020, 15:28

Hi to both,

Strategy age is calculated from the moment the strategy provider starts providing the strategy.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Nov 2020, 15:25

Hi andreicristianro,

You need to be more specific. To repeat what? What does the cBot do? What should it do instead?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Nov 2020, 15:21

Hi Shares4UsDevelopment,

I cannot verify your claim. I tested it and works fine for me. Please check your code.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Nov 2020, 15:12

Hi Reza,

Check here.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Nov 2020, 15:10

Hi avoidlost,

We are aware of the issue and it will be fixed in a future update.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Nov 2020, 15:09

Hi Sergey,

The accounts will just appear in your cTrader ID but they should not affect you in any other way.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Nov 2020, 15:05

Hi George,

No this information is not available through our APIs.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Nov 2020, 15:04

Hi EducationalTrades,

Advanced protection is not available on the phone application therefore I do not understand why do you mention it. Take profit and stop loss are placed on the server and we do not have any reports that they are not triggered. The only complains we receive is by traders that do not understand that buy orders are triggered by ask prices and sell orders by bid prices, who thing that as soon as the candle touches their TP/SL it should trigger. Also I do not understand how cTrader Copy is related to this issue. 

If you have any evidence of malfunction, please fill free to post it and we will have a look.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Nov 2020, 14:58

Hi sandidomictrade,

You can post a Job or contact a Consultant.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
13 Nov 2020, 14:56

Hi mgpublic,

The code snippet does not help me understand the problem. You need to provide to complete cBot code.

Best Regards,

Panagiotis 

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