PanagiotisCharalampous
02 Aug 2022, 08:10

Hi there,

Do you build your code in VS in Debug mode?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
01 Aug 2022, 16:10

Hi there,

We managed to reproduce the issue and it will be fixed soon.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
01 Aug 2022, 15:44

Hi there,

Please send us some troubleshooting info and quote the link to this discussion.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
01 Aug 2022, 15:40

Hi Vasile,

We do not set the period in ProtoOATrendbar when responding to ProtoOAGetTrendbarsRes. Make sure this is not set by your decoder.

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Panagiotis 

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PanagiotisCharalampous
01 Aug 2022, 15:27 ( Updated at: 01 Aug 2022, 15:28 )

Hi CJF-Trading,

If the issue persists please send us some troubleshooting info quoting the link to this discussion.

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Panagiotis 

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PanagiotisCharalampous
01 Aug 2022, 15:23

Hi ncel01,

These are old strategies since the time 50% was allowed.

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Panagiotis 

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PanagiotisCharalampous
01 Aug 2022, 14:51

Hi there,

If the issue persists please send us some troubleshooting info and quoting the link to this discussion.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
01 Aug 2022, 14:51

Hi there,

Do you still experience this issue?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
01 Aug 2022, 14:45

Hi there,

When a strategy is stopped, the funds are transferred automatically to your main account.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
01 Aug 2022, 14:43

Hi there,

Does this still happen?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
01 Aug 2022, 14:41

Hi there,

When do you get this error? Can you share a screenshot?

Best Regards,

Panagiotis 

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PanagiotisCharalampous
01 Aug 2022, 14:32

Hi there,

Check this video.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
01 Aug 2022, 14:22

Hi firemyst,

There is a new debugging process documented here.

Hi swingfish,

We would appreciate some more information that would allow us to reprduce and resolve these issues.

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Panagiotis 

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PanagiotisCharalampous
01 Aug 2022, 14:19

Hi there, 

Can you explain what do you mean with "waiting screen"? Can you share some screenshots or videos that will help us understand what do you experience?

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Panagiotis 

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PanagiotisCharalampous
01 Aug 2022, 14:16

Ht there,

You can access your Raw Trading accounts from here

https://ct-sc.icmarkets.com

Best Regards,

Panagiotis 

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PanagiotisCharalampous
01 Aug 2022, 14:13

Hi there,

Please contact PoshTrader regarding this matter.

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Panagiotis 

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PanagiotisCharalampous
01 Aug 2022, 14:12

Hi there,

If the issue persists please send us some troubleshooting info and quoting the link to this discussion.

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Panagiotis 

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PanagiotisCharalampous
01 Aug 2022, 14:06

Hi there,

There are many reasons that can cause discrepancies in results. See a list below

1. The entry and exit prices of your positions differ to those of the Strategy Provider.
2. The size of your positions differ to those of the Strategy Provider.
3. The commissions you pay to your broker differ to those of the Strategy Provider.
4. Your broker does not offer the same symbols which are being traded in the strategy.
5. You did not have enough margin to follow some of the orders placed in the strategy.
6. You may have a different Stop-Out Level causing your account to be stopped out, while the Strategy Provider continues to trade.

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Panagiotis 

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PanagiotisCharalampous
01 Aug 2022, 13:29

Hi Alex,

You can try creating a new account without any history for your strategy.

Best Regards,

Panagiotis 

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PanagiotisCharalampous
01 Aug 2022, 12:55

Hi noolohp,

We managed to reproduce the problem and we will fix it in an upcoming version.

Best Regards,

Panagiotis 

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