PanagiotisCharalampous
11 Nov 2024, 07:52

RE: RE: RE: Layout not saved

MeiFungLim said: 

MeiFungLim said: 

PanagiotisCharalampous said: 

Hi there,

Can you record a video so that we can understand what the issue is?

Best regards,

Panagiotis

I'll try illustrate what happened with a screenshot when it disarrayed, instead of a video.
(Because It is impossible to record the disarraying process which will happen when I am away from the keyboard - sleeping/running/taking a break, etc, and it is not possible to video record my chart for 7-8 hours. The video in this case, if captured, will only examplify the already disarrayed tabs instead of the process of being disarrayed. A screenshot of what happened after being disarrayed, will do the work as a video does i.e. to examplify the already disarrayed tabs).

As mentioned earlier, the issue is my tabs become disarrayed which happened after I logged back in i.e. after I logged off to go to sleep or after I logged off to go for a break - a run/a meal, etc). 
I will illustrate with the aid of a screenshot as best as I can.

To illustrate, below is a screenshot of my laid out charts (I do multi frame analysis, 1 instrument (s&p 200) and 1 lead indicator (us 30)).

In this window, you can see that: as I  only trade s&p 200 and am doing multi time frame analysis, my charts are laid out in chronologically in tabs in this category: from Daily to 1 tick - Daily, 4H, 1H, 15 minutes, 5 minutes, 1 minute and 1 tick. 
Each chart contains in a tab (Daily chart tab to tick chart tab)  plays an important role in my multi time frame analysis which I do quickly before I enter into each trade, thus each chart is laid out open neatly in chronological order (from biggest timeframe to smallest timeframe). This way I can form a multi frame analytical view of the price before I enter into a trade (I only have about half an hour before each trade to do the analysis).

To illustrate the difference in the tab:
For example in the Daily timeframe, I do not have much drawings (no lines) to gain an overview of the daily trend. Clean picture.
But in the smaller timeframes, (4H to 15 minutes) I will have more drawings in order to gain a better picture of the strategic levels of entry/exit, especially more (drawings) in the 5 minutes chart tab to tick chart tab, (the more drawings are there) to refine my entry and exit.

To illustrate when the charts become disarrayed:
When disarrayed, the initially Daily chart tab could go to the middle or to the last or wherever in the window - row of tabs.
I will insert a picture and a video after I log back in.
The  initially tick chart tab could become the first tab or the second or again wherever.
Then the initially 4H tab could become the seventh or the fifth or again wherever.

The issues lie on the total of these 2 things:
1. The tab itself cannot be re-arranged, I cannot simply just shift it around
2. Even it does move, it is beyond frustrating to lay the seven tabs (from Daily chart tab to tick chart tab) again.
Why is it frustrating? Because to trade consistently profitably alone is extremely hard, like we all know. And to achieve that I must have certain mindset (disciplined and calm, at the very least). Those mindsets cannot be achieved if my tool is not working properly (I came to the app because the web kept mucking up).

So I hope my explanation is clear to illustrate the frustrating problems.
And you can help this disarraying of saved tabs to be resolved with this example.

Thanks

 

I have just logged back in, and as I said earlier, this is the screenshot of the disarrayed tabs (again the proceess of being disarrayed cannot be captured in the video because I was asleep, as you'd have seen in the time posted earlier).


To speel it ouit, my multi time frame analysis from Daily to tick has now become all voer the place.
C trader, be it web or app, has proven to be not working for me. Web was multi functioning - not saving, causing me a lot of heading whilst trading. App is also not saving. A basic siple key feature in a chart, faulty. Not something I'd ever encountered before. Giving me unnecessary problems.

 

Thank you! I have reported the issue to the product team and it will be resolved in the next update

PanagiotisCharalampous
11 Nov 2024, 07:01

Hi there,

Workspaces do not synchronize between different applications.

Best regards,

Panagiotis

PanagiotisCharalampous
11 Nov 2024, 07:00

Hi there,

This tool is only available on cTrader Web at the moment.

Best regards,

Panagiotis

PanagiotisCharalampous
11 Nov 2024, 06:54

Hi Mark,

Please share your cBot code and backtesting parameters and settings that will allow us to reproduce this problem.

Best regards,

Panagiotis

PanagiotisCharalampous
11 Nov 2024, 06:52

RE: RE: lock buy sell button

tuuguu177 said: 

PanagiotisCharalampous said: 

Hi there,

Add

using System.Linq;

in the namespaces you use

Best regards,

Panagiotis

I put it but it did not work

Please share the updated cBot code

PanagiotisCharalampous
11 Nov 2024, 06:48 ( Updated at: 11 Nov 2024, 06:51 )

RE: New update made my algo stop working- backtest not working either

nayibseluja said: 

As I stated in the subject. The new update is not working. Backtest is not getting any trade, and it's not actually loading in some instances. I already deleted and reinstalled and same issues. Can I roll it back? Or can you guys fix this please?

Please create a new thread and explain to us in detail how we can reproduce your issue.

PanagiotisCharalampous
11 Nov 2024, 06:46

RE: RE: How to get list of trader history

ctid8575994 said: 

PanagiotisCharalampous said: 

Hi there,

It is really hard to help you with this level of information since do not know what you are doing. Your issue could be anywhere, from wrong dates, wrong account id or any other oversight in your code. A way forward would be to reproduce your issue using the example project. If you cannot, the problem is somewhere in your code. If you can, then provide us the necessary information to reproduce it as well.

Best regards,

Panagiotis

Hi,
Thank you for your response. Please visit https://github.com/Agus-Wei/ctrader-openapi for the reproduce code.

Please use below variable values 

appClientId = "11952_cukFsQKaloXkbJIP6Qi95k9jZ4Dqux1ehviD8Xm4rf4NP70Nr6"appClientSecret = "5100bMPPdKnTIkVf4nNdgP752oxzggUgbdd3hKWLr3hldHP5He"accessToken = "7NYgAg33OeHobiiWVTVEafIIZUvD019QVIdHYTGoOdI"

Here is what I get when I try to get Deal List

On app.ctrader.com, I can see my account already have trade history as shown on the screenshot below

Hi there,

I am not an expert in Python but I could not find where do you read the ProtoOADealListRes response.

Best regards,

Panagiotis

PanagiotisCharalampous
11 Nov 2024, 06:35

Hi there,

Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis
 

PanagiotisCharalampous
11 Nov 2024, 06:34

Hi Richard, 

Can you please let us know your broker as well?

Best regards,

Panagiotis

PanagiotisCharalampous
11 Nov 2024, 06:31

RE: cTrader Desktop 5.0.40 Release Notes

dreampunchboy said: 

cTrader not reconnecting after disconnection.

Does this include CLI? 

Please report your issue in a separate thread and provide more information

PanagiotisCharalampous
11 Nov 2024, 06:22

Hi there,

You can check the distance between the Server.Time and the position's EntryTime.

Best regards,

Panagiotis

PanagiotisCharalampous
11 Nov 2024, 06:21

Hi there,

Can you please also share the symbol leverage for each case? Share screenshots from the active symbol panel.

Best regards,

Panagiotis

PanagiotisCharalampous
09 Nov 2024, 12:59

RE: RE: Bid and Ask Candles.

Systex said: 

PanagiotisCharalampous said: 

Hi there,

Open API offers all the necessary information i.e. to achieve this. I don't see any limitations on the technology side.

Best regards,

Panagiotis

I've just spent the day trying to figure out how but I'm not any closer.  Would you have any reference documentation you could point me to??

You can find the documentation for Open API in the link below

https://help.ctrader.com/open-api/

Best regards,

Panagiotis 

PanagiotisCharalampous
09 Nov 2024, 12:56

Hi there,

News events are not available through the API.

Best regards,

Panagiotis

PanagiotisCharalampous
09 Nov 2024, 12:55

Hi there,

It is really hard to help you with this level of information since do not know what you are doing. Your issue could be anywhere, from wrong dates, wrong account id or any other oversight in your code. A way forward would be to reproduce your issue using the example project. If you cannot, the problem is somewhere in your code. If you can, then provide us the necessary information to reproduce it as well.

Best regards,

Panagiotis

PanagiotisCharalampous
09 Nov 2024, 12:49

Hi there,

Can you record a video so that we can understand what the issue is?

Best regards,

Panagiotis

PanagiotisCharalampous
09 Nov 2024, 12:48

Hi there,

Can you explain your issue in more detail? What do you expect your code to do and what does it do instead?

Best regards,

Panagiotis

PanagiotisCharalampous
09 Nov 2024, 12:42

Hi there,

I did not understand what the issue is. Can you please explain it using screenshots?

Best regards,

Panagiotis

PanagiotisCharalampous
09 Nov 2024, 12:40

Dear PattyTradeTeam,

All posts that contain a link or come from new users go through moderation. I don't recall censoring anything you posted.

Dear firemyst,

My job description requires me to help users using cTrader i.e. answering how questions and forwarding feedback back and forth. In this case, my job was to communicate the issues to the product teams and report the resolution to the users. What and why questions are not questions I can answer. Therefore I rarely engage in such discussions. Rest assured that the company receives your feedback any values any criticism, positive or negative.

Best regards,

Panagiotis

PanagiotisCharalampous
09 Nov 2024, 12:23

Hi there,

Go to Viewing Options > Tick Volume.

Best regards,

Panagiotis