You should contact ClickAlgo regarding this matter.
Best regards,
Panagiotis
Worst answer from any support department ever. Shouldn't you know everything about the product? and moreover know tech problems from one of your providers? P.S. I know it isn't your fault because your boss should give you the training necessary to answer these questions.. hope he/she read this.
Hi there,
Unfortunately we cannot supports third party products developed for cTrader. This is the responsibility of the developer.
Within cTrader itself I don't think so. You can change the time zone, but since days start/end on midnight, the period separator will still appear whenever midnight happens regardless of the time zone you set:
So your best best would probably be either:
1) look for a custom indicator (or write your own) that draws a period separator at your desired time
2) set your time zone such that when it's midnight in that time zone, it's 5pm NY time.
Hi firemyst,
From my understanding the period separator should be the same, no? When the market closes/open there should be your milestone, not on midnight on my timezone, otherwise it appears as today, 3 period separator for 1 single day but for market reference the period does not corelate with your timezone. Just like in Metatrader, here it will have the same period separator as on your computer however you cannot see the hour from your timezone, which it is what I do now in ctrader too. Anyways….
The period separator marks the change of day in UTC time.
I don't understand why roi and monthly profit fall after depositing 500usd and wthdrawing it after a while :/
can you check my two question (examples) and answer them?
I can't know what happened in your case because I do not have all the necessary information. Regarding your examples
In January I earned 200usd. So ROI and monthly profit are 40%. In February I will earn 140usd. So monthly profit for February will be 20% and ROI will be 68%. I think I am right, but please confirm :)
Yes correct
In January I earned 200usd. I will withdraw profit at the end of the month. So ROI and monthly profit will be 40%? In February I will earn 140usd and I will withdraw this profit too. So ROI will be 68% but monthly profit will be 28%?
No, your total ROI will be 79.2% because the 140 usd was made on 500 usd, instead of 700 usd in the first example ((1.4*1.28) - 1)*100) .
We inspected our logs and all positions are returned. So it could be some issue in your code. If you can reproduce the issue using the FIX API Example, so that we can reproduce it as well, we would be happy to have a look at this again.
In principle, ROI should be the same regardless deposits and withdrawals as they are removed from the equation. The ROI how your account would perform if you have invested an amount in the strategy at the beginning of the ROI calculation. For example if you have invested €1000 in a strategy and the ROI over two months is 68% then your balance should be €1680 regardless the strategy provider's deposits and withdrawals.
Best regards,
Panagiotis
Hi Panagiotis,
my fault in question. I am strategy provider and questions rely to that situation.
Hi AlgoFX,
The explanation is the same for strategy providers as well. The ROI represents the growth of the investment for the specific period disregarding deposits and withdrawals. Let me know if it still not clear to you.
When the application warns you that the indicator requests unlimited rights, it means that after you give the permissions to the indicator, it can do anything on your computer. Therefore it is your responsibility to install indicators only from trusted sources.
In principle, ROI should be the same regardless deposits and withdrawals as they are removed from the equation. The ROI how your account would perform if you have invested an amount in the strategy at the beginning of the ROI calculation. For example if you have invested €1000 in a strategy and the ROI over two months is 68% then your balance should be €1680 regardless the strategy provider's deposits and withdrawals.
Brokers can block the use of Open API. Also make sure that trading is allowed for your account. Your broker should enlighten you regarding this matter.
PanagiotisCharalampous
30 Jan 2024, 11:43
Hi there,
The toolbar and deal map features will be added in future updates.
The color change bug will be fixed in an upcoming update as well.
Best regards,
Panagiotis
@PanagiotisCharalampous