PanagiotisCharalampous
02 Jul 2019, 09:12

Hi benpepperwhittaker,

From the screenshot ir is not clear what is the problem. Could you please send us two screenshots, one for W1 and one for H4 showing the difference you are writng about?

Best Regards,

Panagiotis

PanagiotisCharalampous
01 Jul 2019, 17:28

Hi Ton,

The ID is assigned based on the closing time of the deal, not the entry time. This means that the deal is assigned an ID as soon as it enters the History. 

Best Regards,

Panagiotis

PanagiotisCharalampous
01 Jul 2019, 17:05

Hi trentg,

Thanks for informing us about this issue. We will fix it in an upcoming update.

Best Regards,

Panagiotis

PanagiotisCharalampous
01 Jul 2019, 14:21

Hi alexsanramon,

We do not have an ETA for this feature at the moment.

Best Regards,

Panagiotis

PanagiotisCharalampous
01 Jul 2019, 12:57

Hi Piort,

It has not been resolved yet.

Best Regards,

Panagiotis

PanagiotisCharalampous
01 Jul 2019, 12:52

Hi Ton,

The grid is ordered by entry time not by ID. So you shoudn't expect the IDs to be in sequence.

Best Regards,

Panagiotis

PanagiotisCharalampous
01 Jul 2019, 12:51

Hi antun_8,

We are aware of this issue and we are working on resolving it. In the meanwhile, please follow the instructions below as a temporary workaround for the problem.

1.  Zoom into the chart until the max zoom level is reached.
2. Drag the label with remaining time found on the X Axis to the center of the chart until the X Axis scroll bar appears.
3. When the scroll bar appears, scroll to the left side of the chart until the dates you wish to see are loaded.

Best Regards,

Panagiotis 

PanagiotisCharalampous
01 Jul 2019, 12:44

Hi Pezhman Ghavami,

We are aware of the issue and we will fix it in an upcoming update. 

Best Regards,

Panagiotis

PanagiotisCharalampous
01 Jul 2019, 12:38

Hi Hirgent,

There is no such option at the moment. We will provide this option in an upcoming update.

Best Regards,

Panagiotis

PanagiotisCharalampous
01 Jul 2019, 12:37

Hi shrumr,

Thanks for reporting this issue. We will fix it soon.

Best Regards,

Panagiotis

PanagiotisCharalampous
01 Jul 2019, 12:32

Hi Patrick,

This feature is planned for one of the upcoming updates. You should have this hopefully in 2019. 

Best Regards,

Panagiotis

PanagiotisCharalampous
01 Jul 2019, 12:26

Hi Max T,

Regarding the multiplier issue, I could not reproduce it. Can you please grab a short video wtih the exact steps you are following?

About the disconnections, they are expected during the weekends due to mainteinance tasks taking place on our side. If they happen during weekdays then you will need to provide us with more information to investigate the issue. We will need broker and account number as wel as exact times of disconnection.

Best Regards,

Panagiotis

PanagiotisCharalampous
01 Jul 2019, 12:17

Hi DontAlgoMe,

Thanks for your feedback. We will fix this soon.

Best Regards,

Panagiotis

PanagiotisCharalampous
01 Jul 2019, 12:10

Hi trend_meanreversion,

It is the price that will be considered for the slippage calculation. If you want it to behave like the previous version, just use bid/ask prices.

Best Regards,

Panagiotis

PanagiotisCharalampous
01 Jul 2019, 12:08

Hi Noppapon,

The chart scale is not available via the API.

Best Regards,

Panagiotis

PanagiotisCharalampous
01 Jul 2019, 12:07

Hi Noppapon,

This is not possible because GetFitness is called after cBot execution.

Best Regards,

Panagiotis

PanagiotisCharalampous
01 Jul 2019, 12:03

Hi crou,

If you don't want an IndicatorDataSeries to be visible as an output, then just skip the Output attribute.

Best Regards,

Panagiotis

PanagiotisCharalampous
01 Jul 2019, 12:01

Dear Trent,

Thanks for posting in our forum and reporting this issue. We are aware of it and we will fix it in an upcoming update. 

Best Regards,

Panagiotis 

PanagiotisCharalampous
27 Jun 2019, 16:25

Hi VertoTrading,

No this is not possible via the API.

Best Regards,

Panagiotis

PanagiotisCharalampous
27 Jun 2019, 15:06

Hi vivo19,

Thanks for letting us know. This issue will be fixed in an update.

Best Regards,

Panagiotis