PanagiotisCharalampous
03 Sep 2019, 14:49

Hi per.s.andersson,

Thanks for posting in our forum. Can you send us a screenshot to visualize this issue?

Best Regards,

Panagiotis

PanagiotisCharalampous
03 Sep 2019, 11:26

Hi tsathyaraj083, 

Thanks for posting in our forum. For symbol availability please talk to your broker.

Best Regards,

Panagiotis

PanagiotisCharalampous
03 Sep 2019, 10:11

Hi cTrader.Guru Team,

1) The cBot you sent builds fine.

2) If you change olny the Symbol.Name, you will get an error since there is no function with that signature. It seems you are using market range therefore you will need to use ExecuteMarketRangeOrder instead.

Best Regards,

Panagiotis

PanagiotisCharalampous
03 Sep 2019, 09:58

Hi cTrader.Guru Team,

What error do your get? Which broker do you use? Can you share a cBot that we can use to reproduce the problem?

Best Regards,

Panagiotis

PanagiotisCharalampous
03 Sep 2019, 09:29

RE:

forextik said:

this is not very clear...ie...if minimun money to copy is 1000 and inthe field i decide to put 2000, what i image is that ewach position the provider open will be double on my copying account....

ie provider open 0.1 i get on my 0.2, instead it seems it is not like that.... which is the logic????

 

today a signal provider friend of mine with 1800 euro on the account (he earned 800 starting from 1000), opened a position of 0,1.

i put 1400$ on my account. on my acocnt the volume was 0.08. is this normal?

Hi Matteo,

Why do you think it is not normal? It is calculated as follows

0.1/1800*1400 = 0.0777. Rounding that you get 0.08.

Best Regards,

Panagiotis

PanagiotisCharalampous
03 Sep 2019, 09:26

RE:

lec0456 said:

I don't want to rain on anyones parade  but this update gives the impression like some technology loving kid is running development having fun with all the "cool" things he can do, adding more bell and whistles. But! multi sysmbol backtesting is the one and only thing that he should be working on.  We have been waiting on this for years, it has the potential to make users money and it would give your software a competative advantage over your competitors. My suggestion, Put this developer kid in the basement at cTrader head quarter and don't let him out until he has finished the multi currency backtesting update!!!!!

Hi lec0456,

Multicurrency backtesting is coming in 3.7.

Best Regards,

Panagiotis

PanagiotisCharalampous
03 Sep 2019, 09:24

Hi Matteo, 

1. We do not provide official support to traders. Traders are clients of brokers and it is the broker’s obligation to provide you with official support. Spotware’s clients are the brokers and we provide a 24/5 support service to them. If they cannot respond to your question, they can forward it to us and we will help them. Nevertheless, we maintain this forum and we try to answer as many questions as we can direclty.

2. Performance fees are charged one month after the follower starts following your strategy and each month thereafter. 

3. For the small fee you are seeing being deducted each day, I cannot answer because I do not have access to your trading account information. Does the strategy charge volume fees as well? Maybe it is better to contact your broker again since they can check this from their backend system. If they cannot explain it, they should contact our support department for further explanations.

Best Regards,

Panagiotis

PanagiotisCharalampous
02 Sep 2019, 12:40

Hi Andrew,

Yes you will be able to do it in one of the upcoming updates.

Best Regards,

Panagiotis

PanagiotisCharalampous
02 Sep 2019, 10:33

Hi Kafeldom,

Thanks for reporting this. We will fix it in an upcoming update.

Best Regards,

Panagiotis

PanagiotisCharalampous
02 Sep 2019, 10:15

Hi Matteo,

Please post your suggestions in the Suggestions section.

Best Regards,

Panagiotis

PanagiotisCharalampous
02 Sep 2019, 09:52

Hi Andrew,

It it just an option for a dark theme on the full screen chart.

Best Regards,

Panagiotis

PanagiotisCharalampous
02 Sep 2019, 09:46

Hi heinvan,

Can you please share some screenshots demonstrating this problem so that we can check further?

Best Regards,

Panagiotis

PanagiotisCharalampous
02 Sep 2019, 09:43

Hi jcr1818,

Can you please provide more information about the problem? Do you get any error messages? Can you share some screenshots?

Best Regards,

Panagiotis

PanagiotisCharalampous
02 Sep 2019, 09:41

Hi danblack9988

Try the indicator below

using System;
using cAlgo.API;
using cAlgo.API.Internals;
using cAlgo.API.Indicators;

namespace cAlgo.Indicators
{
    [Indicator(IsOverlay = true, AccessRights = AccessRights.None, TimeZone = TimeZones.UTC)]
    public class MTFMA : Indicator
    {

        [Parameter("Timeframe 1", DefaultValue = "Minute15")]
        public TimeFrame MATimeframe1 { get; set; }

        [Parameter(DefaultValue = 14)]
        public int Periods1 { get; set; }

        [Parameter("FMA Type", DefaultValue = MovingAverageType.Weighted)]
        public MovingAverageType MAType { get; set; }

        [Output("Timeframe 1", Color = Colors.Lime, Thickness = 1)]
        public IndicatorDataSeries MA1 { get; set; }

        private MarketSeries series1;

        private MovingAverage Ma1;

        protected override void Initialize()
        {
            series1 = MarketData.GetSeries(MATimeframe1);

            Ma1 = Indicators.MovingAverage(series1.Close, Periods1, MAType);
        }

        public override void Calculate(int index)
        {
            var index1 = series1.OpenTime.GetIndexByTime(MarketSeries.OpenTime[index]);
            if (index1 != -1)
            {
                MA1[index] = Ma1.Result[index1];
            }
        }
    }
}

Best Regards,

Panagiotis

PanagiotisCharalampous
02 Sep 2019, 09:35

Hi rgnfreeman,

If you are referring to the deals generated by the backtesting, go to History, right click on the grid and then "Export to Excel".

Best Regards,

Panagiotis

PanagiotisCharalampous
02 Sep 2019, 09:31

Hi chiat213,

Thanks for posting in our forum.This feature will come in one of the upcoming updates of cTrader Desktop.

Best Regards,

Panagiotis

PanagiotisCharalampous
02 Sep 2019, 09:29

Hi BullittTraders,

We do not have an ETA for this feature yet.

Best Regards,

Panagiotis

PanagiotisCharalampous
02 Sep 2019, 09:28 ( Updated at: 21 Dec 2023, 09:21 )

Hi Chris,

The Position ID for each deal in the History tab of cTrader can be found in the deal's infromation form. See below

Best Regards,

Panagiotis

PanagiotisCharalampous
30 Aug 2019, 16:59

Hi jcr1818@gmail.com,

Thanks for reporting this issue. We will fix it in an upcoming update.

Best Regards,

Panagiotis

PanagiotisCharalampous
30 Aug 2019, 16:53

Hi trader.andyng,

What you describe is possible, but the detached charts location is not saved as a template but in your workspace instead.

Best Regards,

Panagiotis